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Miami Lakes, FL

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AT&T Store

2.5 (13 reviews)
Closed • 12:00 pm - 5:00 PM

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uBreakiFix by Asurion

uBreakiFix by Asurion

3.2(24 reviews)
0.3 mi
•$$

Extremely satisfied with the service I received at uBreakiFix. After practically living in the…read morestone ages without a workable phone for a few days, I brought my phone here and was helped by David Gonzalez. He made the impossible, possible, and revived my phone after the screen completely shut off. I had previously spoken to Apple (Apple was estimating a $600 repair) and AT&T (which essentially told me my best move was to upgrade to another phone), and thought I would lose all of my data forever. David G. asks me a few questions about the issue and reassured if my phone passed all of the tests, he would be able to resolve the problem. David explained everything that would be done from start to finish. He was fast, efficient, and knowledgeable-- a true problem solver. My phone was fixed within an hour. I was told to go through my phone's insurance (Asurion through AT&T) and my phone was fixed for far less than what I was expecting to pay. I highly recommend asking for David G.'s assistance. I was so impressed with the service here and will be recommending anyone in need of electronic repairs to uBreakiFix.

I wish I could give zero stars, but to leave a review, I have to select one star…read more I brought my MacBook Pro to uBreakiFix in Miami Lakes for a software loop issue, hoping their positive reputation would mean I was in capable hands. The original problem was purely software: the machine would power on, show the Apple logo, prompt for an update, and then restart into internet recovery and repeat that cycle over and over. Crucially, the computer did power on. When I picked it up the next day, I was told it couldn't be fixed because it was more complicated, but when I got home, it wouldn't even turn on. I discovered the battery was disconnected and a securing sticker was missing. When I questioned them, they admitted to opening the machine, which felt dishonest after they'd initially said they hadn't. While they may be proficient with other devices, I cannot recommend them for Apple products based on this lack of transparency and care. Thank you for your response, but an apology and a warranty offer do not fix the lack of honesty and professionalism I experienced. To provide more context, I discovered the issue on Friday after your business had closed. I called on Saturday, and I was told there was no time to look at it and that I should bring it back on Tuesday because Monday was a holiday. After bringing the MacBook back on Tuesday, I called around 5:30 PM to check on the status. The person at the front desk told me it was ready to be picked up, meaning it would be returned in the same condition I brought it in--with the software loop problem, but still powering on. Shortly after I mentioned in a comment that I might take the device to Apple, I was suddenly told to wait a moment, and the staff then came back to say it actually wasn't ready after all. This kind of conflicting information only reinforces my lack of trust in your service

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uBreakiFix by Asurion
uBreakiFix by Asurion
uBreakiFix by Asurion

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Verizon Wireless Stores - Miami lakes

Verizon Wireless Stores - Miami lakes

2.3(3 reviews)
0.2 mi

I don't usually do this but I visited this location situated on main st in Miami lakes for a long…read moreawaited upgrade and in my past experiences with independent dealers I've had bad experiences. Today was the complete opposite as I couldn't have been more satisfied with my experience, I only had 45 minutes of my own lunch time and when I arrived I made that clear to Manny who said he would take care of me in 30 now I didn't think he was serious, but Manny actually helped me choose the best phone for me (I was undecided between the XR and XS Max), we ended up choosing the XR for the value and he was even able to assist me to back up my information which allowed me to leave with my new phone in perfect working order. I couldn't ask for anything else from this experience and I am beyond satisfied. Absolutely recommend this location to anyone in the area, ask for Manny!

This is the worst and most incompetent Verizon store I have ever seen. I am begging everyone stay…read moreaway from this place. I went in there with my mother in law to purchase her a new phone. She picked the XR color coral. The sales lady Damaris told us that the phone would be coming in on Wednesday. When we called she then told us that it would be Thursday, we called Thursday then they told us Friday. Then we called on Friday and where told that the phone is on back order and that it would be shipped on September 27. When we tried to cancel the order we where told that we couldn't cancel, that we had to wait till they received it to then cancel it. The manager then has the balls to tell me that it's not there fault!! Come on it's not mine so it has to be yours I told him. Please stay away from this place there all a bunch of idiots.

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Verizon Wireless Stores - Miami lakes
Verizon Wireless Stores - Miami lakes
Verizon Wireless Stores - Miami lakes

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BrandsMart USA - All products sold at our Clearance Outlet are covered by the applicable manufacturer's warranty.

BrandsMart USA

2.8(359 reviews)
2.4 mi
•$$

I am pleased to report that our second transaction with Kanny at Brandsmart has been a success…read more Kanny is amazing. She is smart, professional, and gets things done on time! She made it easy for me. Excellent service! I will definitely call her again in the future for the next transaction. The stove is installed, and the tenant is happy! What more can we ask for? Thank you to Kanny and Brandsmart.

So here's the current situation: purchase of a range, delivery and installation of the same. The…read morerange is pretty close to DOA - starts overheating. BrandMart USA says they can't do anything, we need to talk to manufacturer. Manufacturer provides an authorization for exchange. We then try to reach out to Brandsmart to schedule an exchange and delivery. Guess what? The sales can't help, it has to be customer service. No problem, right? Wrong. Customer service won't pick up the phone. Try to access through the phone system for an hour before calling the sales line again and they try to patch me through, but ... shockingly, customer service won't pick up their lines either. Stay on hold with sales for 30 minutes more while this plays out before giving up. So ... days later, no love. This range is for my 90 year old grandmother, and she can't cook for herself and is now exhausting her limited fixed budget thanks to Brandsmart. So ... poor quality, literally non-existent customer support ... don't know what else to say.

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BrandsMart USA
BrandsMart USA
BrandsMart USA

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T-Mobile

T-Mobile

2.8(24 reviews)
1.2 mi
•$$$
Virtual estimates
Shipping

Great customer service and efficient! Thanks Frank…read more Transaction transparent, I could see exactly what was done in my account and the rep went above and beyond to set up my Internet account and fix my phone

I'm extremely disappointed with my experience at T-Mobile. I purchased a new Samsung phone and…read moreaccessories from the Miami Lakes, FL store for over $1,100 for my mother because her previous phone was having issues. Unfortunately, this is now the second time T-Mobile has sold me a defective Samsung device. What's even worse has been the lack of support afterward. My elderly mother has had to go back to the Miami Lakes store FIVE times trying to get help. While Norland and Luis were kind and tried their best to help reset the phone, the problem returned as soon as she got home. Other employees (2 young ladies) that are working in the day time were unfortunately not knowledgeable or helpful at all. I've also spent hours calling 611 and speaking to multiple representatives, including Whitney and Phil, with no real resolution. Despite paying for protection coverage on the phone, no one seems willing to stand behind the product or properly help us. I've been a loyal T-Mobile customer for 11 years, but this experience has made me feel like loyalty means nothing. It honestly feels like new customers get treated better than long-term ones. The most upsetting part is that this has caused unnecessary stress and inconvenience for my mother, who should not have to keep returning to the store over and over for a brand-new phone that never worked properly from the start. Very disappointed in both the product and the customer service experience. If I would be able to give them a 0 star rating I would!

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T-Mobile
T-Mobile
T-Mobile

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AT&T Store - mobilephones - Updated October 2026

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