I ordered the new I phone on october 1st. The guy helping me out assured me it would come in by the…read more17th but I needed to be home to sign the package. I went to the store the day before expected delivery date to make sure it was coming in so I could call into work to sign my package and they tell me the phone is still in progress and now expected November 5th SMH !! I understand things happen, but to lie and be off by extra 3 weeks is bs ... A buddy of mine ordered from T mobile and revived his phone within a week and AT&T takes over a month and lies

Wonderful place, I love how fast they're at getting us in and out..I've read the complaints and…read morereally believe that it depends on the frame of mind you go in with...honestly.if it's not what I want I can say ,"ok." And not be demanding or anything like that...being open and receptive is something that I've seen the customer reps acknowledge and are open to.

Spectrum service is the worst. This location has a bunch of representatives, but they still usually…read morehave a long wait. You can check-in at the front and your name is added to the list Many people are just returning equipment and they still take a long time. When you try to cancel, they try way too hard to keep you as a customer. The process is painstaking and their service is not worth it. Too many disconnections and buffering moments with spectrum. Never again.

The Spectrum Store is on 10th Street where it crosses Auburn (Wisconsin) Ave. just north of Sam's…read moreClub, and across 10th from First Community Bank. When you arrive, just inside the door, there is a screen where you check in as a walk-in, or to confirm a previously made appointment. I signed in and barely had time to look around to see the displays of cell phones, tablets and internet equipment when my name was called. I have had Spectrum Internet service for several years, and only recently began experiencing some connectivity issues. I explained what was happening, and they looked over our plan and equipment listed. They gave me a new router that works with our new modem, no charge, and sent out a technician to install it and ensure everything was working properly. The few times I have gone to the store, I have always been well taken care of and issues resolved. The employees have always been friendly, helpful, professional, and caring. The prices for their plans are reasonable. I am happy with their service.

He was super fast and really nice. Fixed my screen in 30 minutes. He also helped fix my husbands…read morePlayStation in the past. Give him your business.

3 things make this review positive. 1. Great Customer Service,2. Fast Service,3.Right Price. I…read morerecommend Jerry for your iPhone repair needs.

Amazing service the manager was great 10/10 this is the type of service that sets this tmobile…read moreaside from all the other ones ! Friendly and caring staff

From the owner: Visit the T-Mobile store in Pharr and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 7309 S Cage Bvd Suite B can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I really appreciate Javier and David with their assistance on my new iPhone 16 Pro. They're always…read morereally friendly and very knowledgeable on all the new tech and active promotions. Go by and ask for them for all of your wireless needs! At&t always has the best price for lines and trade in credits.

I stopped in to this location to add a line to my existing account. The staff is so friendly and…read morehelpful. Kassandra and David are extremely knowledgeable about all of their plans and products and set me up with a new line and better pricing and saved me money. I am super happy and will come back to the store whenever I need something. They are great.

I went in to get my ipad screen replaced and the inside of the screen was scratched. I called in…read morebefore i got there to see if they had time to do it that same day and the gentelman on the phone said he had time. When i gave them the ipad i double checked it would be done that same day and what i believe was the owner/manager started to tell me it would be dont most likely the next day. This is why i called in and checked if they couldnt do the job same day if not then they should not have taken the ipad. After all was said and done i got my ipad back with a scratch on the inside top right corner and i was told it was glue from the screen. They said it would dissapear by today but it didnt. I already had an unpleasent experience from this store so i wont be going back to dispute the scratch, regardless this store will damage your expensive electronics and tell you its just a glue strip dont trust them with any of your screens phones tablets or electronics this shop holds no integrity.

would personally recommend :) + quick and wasn't long at all…read more+ friendly staff had my phone fixed due to my lcd breaking and got a replacement with an oled. purchase was only $147 so it was a lot cheaper than expected. very thankful and currently having no issues with my iphone 11 pro after the replacement :)

For some time now I have been experiencing issues with my Verizon iPhone…read more I started noticing problems and I was awaiting code for two step verification that would take sometimes 20 minutes to 1/2 an hour to receive or not come at all which resulted in me not being able to access certain accounts For months at least six months the problem to the website of the institution that was going to send the two step verification Roughly 3 or 4 months ago or more I started getting complaints that my phone was going right to voicemail and these were people they would intentionally try to avoid calling me to fulfill responsibilities that they had committed to select just assumed they were making yet another excuse The problem started becoming painfully especially when my wife told me she was trying to call me and there were times that we would be sitting on the same sofa together and she would call and my phone would go directly to voicemail yet I had absolutely no problem in calling her for the past two or three weeks I have spent hours on tech support with Verizon and I was told that the problem was my phone so they issued me replacement iPhone charged me about $55 for the phone and the problem persisted What was particularly frustrating it took me almost 45 minutes and I have yet to verify that they will credit me for that replacement phone which the tech had promised would not be charged Of the several text that I sent over 45 minutes troubleshooting of answering the same 20 questions and having the same results the check assured me that the problem would be resolved in one week just to get me off the phone I just spent over 40 minutes on the phone with billing and while they sit all kinds of dice and wonderful things still haven't committed to what exactly they were going to do to make adjustments For over 20 years and have spent 10s of thousands of dollars on phone I watches tablets

Some of the sales staff are knowledgeable and kind, others are just plain arrogant. The manager…read morecan be rude and not at all customer oriented. I have been a customer for more than 10 years and my recent experience in the store has made me question that loyalty. So disappointed.

Look elsewhere! Sent defective merch and left me out to dry…read morefor all the shipping. There's a reason for their low prices - stay away!

Scam artists! They had iPads listed in stock, ordered 3 when they claimed to have 10, they emailed…read morea week later saying out of stock, their site shows same exact model for $60 more. They just wanted more money and refused to honor the pricing they advertised and raised the price. AVOID AT ALL COST!