Terrible experience with this retail outlet of Verizon. Since this is a independent dealer, they…read moreget paid on extra lines. I went in to add my wife to my plan and they stuck me with 2 additional new lines besides my wife's plan. Then to make matters worse they added a bunch of extra items on that I did not want. I only discovered all of this when my bill came. I tried to rectify the situation and get an explanation and they asked me to leave the store. DO NOT GO NEAR THIS STORE.

Avoid this location, it's worth the drive to use a location in Naples…read more My wife went alone to purchase a new phone, not expecting to be taken advantage of. A $57/month phone warranty plan was added to our account without our consent and was not disclosed. There was also a $110 fee for "READY? GO! PACKAGE" added to the bill to swap the phones, which was also not disclosed. Looking online, this is a junk fee that non-corporate stores will sometimes tack on to consumers they assume won't review the bill prior to paying. Buyers beware of the deceptive tactics used at this location. I have never experienced this at any other Verizon I've been to. Use a corporate location.

I broke my phone screen in a trip and contacted Techy the day I returned. The owner/operator was…read moreresponsive and gave me a quote right away. I took my phone in the next day and he had it good as new in 25-30 minutes. The shop is located inside Walmart so I was able to get groceries while he worked. The repair was done quickly and with excellent quality and he even threw in a free tempered glass screen protector, which he installed for me. Highly recommend!

simple job replace rear screen on iPhone no problems The tech could have had a little better…read morepersonality, but I was only trying to get my phone fixed.

Kervens at the Marco Island Florida T Mobile store is a fantastic young man. We had a very…read moredifficult issue with our cell phone that several people tried unsuccessfully to resolve. Kervens got on task and persevered until he found the problem and resolved it. Not only is he upbeat, personable, good natured, and good humored, he is incredibly patient. He did not lose his cool and stayed focused. He has a huge knowledge base and knows how to resolve problems. He is a major asset to T Mobile and is a pleasure to work with. Kervens, thanks again for a job well done.

Daughters phone went blank. Went to TMobile. Eric was working. Great guy. I had insurance and the…read morestore asked me to work thru them since the store wasn't able to swap the phone. Why? I have no idea. Insurance said I need to reset my pin. Work with the store. Eric helped and he was amazing. I got no issues with the store or Eric. I do have issues with the insurance I carry. 2 hours later and no resolution. All they did was refer me back to TMobile support which tried to upgrade my for a new model and I would have to pay "taxes" only. $374.13. Lol. Yeah right. Not happy with any of this right now, except Eric. He rocks.

Prompt and thorough in repairing my sound issue. Reasonable rates. Will call again if needed.read more

Call TJ Ferguson for all your home and business tech services needs. From smart home automation,…read moresecurity and surveillance systems, to marine and RV electrical services, he's your guy. Protect your investments! www.AmplexTechnology.com 239-431-6967

I cannot recommend this company enough. I called when my laptop stopped working. Jeff worked with…read moreme and my machine and got all my files back. Sold me a new laptop at a competitive price and set it up. He was kind and calm and patient. I cannot thank him enough. I would do business with him again and again!

Christian at Gulf Coast Computer Repair was my hero today. In less than 40 minutes he had my…read morelaptop and I- phone sending and receiving email again. He also removed a bothersome ad page that kept popping up whenever I opened the Google Chrome page. AND without even being asked, he saved me $200 per year in 3 security services that I didn't even know I had, plus recommended a new one. Thank you, Christian! I wouldn't go to anyone else on Marco Island for computer repair. Gulf Coast knows the business and is delightful to work with.

I needed a new phone and wanted to switch from android to iPhone the fellow in the store said he…read morecouldn't guarantee that I wouldn't lose photos or contacts etc so I didn't switch. My cousin put me on her cellphone account and I switched to another carrier. It took maybe 10 minutes and I lost no important information. I think the fellow at AT&T didn't want to bother with an older woman. And then AT&T billed me for service after I ported over and finally got them to credit me after insisting to speak with a supervisor. After 30+ years of being a loyal customer I had to fight for credit back. What was I thinking

What a BIG disappointment! The store only had one sales person to assist. That's right! Only ONE…read moresalesperson. The phone was ringing off the hook and the line kept building. However, the one representative that was there, was extremely knowledgeable and helpful.

Always great service....timely, honest and fair pricing. Would recommend for service on your tech!read more

Fast reasonable priced iPhone repair service. Fixed my cracked screen in less than an hour while I…read morewaited.

Jorge and Dave were just great! I walked in and Jorge got my brand new IPhone working! They are…read morevery professional and friendly and also very reasonably priced. I wouldn't hesitate to recommend Marco Island Technology for all of your technology needs. Thanks so much!

People are knowledgeable, patient, courteous, friendly, and most importantly get the job done at…read moreaffordable prices.