Ryan was absolutely amazing. he had picked up my call the day before I came in, and patiently…read moreanswered my questions. he repaired my ipad, within an hour and a half, and had it ready when I came to pick it up around 3:20. he also replaced my screen protector, so I wouldn't have to wait two weeks for one on amazon. he also has the cutest dog named snowy. Ryan is an awesome guy. I will definitely go to him if I have anymore screen issues, or issues at all. :) thank you Ryan for helping me :)

They offer "Same Day Cell Phone Repair on most devices". My experience could have changed this…read moreoffer to "under one hour service". Ryan was great. I had a problem with my ol 6S iphone when all of a sudden my external earphones stopped working. He took a look, figured out what the problem was almost immediately and brought me back my phone now working perfectly.

My Husband decided to run for the office of Trustee, for the Albany County District 1 School Board…read morethis election year, and he was advised to set up a Website and Facebook page. Since neither of us have extensive computer skills, we turned to Win Dias at AVLP for assistance. He has previously done repair work for our Office network and we were very pleased! His skills, knowledge and advice were priceless in our efforts to set up all the media tools that helped with his candidate profile, platform information and donations. Win handled all our needs in record time and with excellent proficiency. If you want a computer job done well and in a timely manner, don't waste your time calling around, just call AVLP Computers and IT Services.

AVLP has designed a brand new website for our company. Win took pictures, videos of our store and…read moresales yard and made them into a beautiful and modern website for the business. The site works great on PC, Mac and also mobile phones. He also integrated social media and made YouTube page for the business. AVLP also set up security cameras for your Yard, office networks, upgraded our PCs and Macs. Great service! Absolutely recommended.

Zach A provided knowledge and service far beyond my expectations when I walked into the store. I…read morestopped in with a few quick questions and he not only answered my questions, but offered creative solutions for my personal and business needs that I hadn't thought of myself. Glad I switched back to Verizon from T-Mobile thanks to Zach and the new store manager working so diligently.

Hello! I came in with a bunch of questions regarding my phone and an adapter and let me say, not…read moreonly was I out of the door in less than 5 minutes- but the customer service is amazing here. I called before I came in and spoke to Phoenix on the phone (I didn't even know what I was talking about fully if i'm honest), then came in for her to solve my problem right away! She was very kind and patient explaining any questions or concerns I had (as well as super speedy!) and I will 100% be recommending this Verizon location! Thank you again so much Phoenix!!!

Great customer service!!! I went in to buy our daughter a Gizmo watch & find out about my I phone…read moretrade in. They were very knowledgeable about how to set u and use the watch as well as looked up all the details on my trade in. Would highly recommend this store!

If you have an issue with your cell phone, take it to Verizon located at 1730 Grand here in…read moreLaramie, WY. That's what I did! Phoenix and her staff were very helpful and also very professional as we worked together to resolve my phone issues. So, I'll say it again: If you have an issue with your cell phone, take it to the friendly folks at Verizon located at 1730 Grand. Same if you're tired of your current phone. Phoenix and her staffwere VERY patient helping my 85+ year old Dad upgrade his cell phone! If you like exceptional customer service, visit Verizon at 1730 Grand Avenue. If you like compent, friendly and helpful customer service, then visit Verizon at 1730 Grand Avenue. Now I know that we don't know each other but trust me when I say I'd highly recommend this Verizon store for all your cell phone needs! That's Verizon located at 1730 Grand Avenue.

Came in with my broken phone screen. They had to order parts so took a week for those to come in…read more You will need to pay half up front if they dont have the needed parts. They did a good job fixing my phone. They did let me know of some other things that were wrong inside but i opted to not worry about it. Staff was friendly and knowledgable. Once they got the part, they called me to let me know it was in. I brought my phone in an it took 2 hours to get my phone done. So quick service. Only reason for 4 stars is that price seemed a little high

While traveling thru Ft Collins, we stopped in with a dead (to us) Samsung phone. Cooper very…read morequickly and professionally determined the problem and corrective action. Many thanks to Cooper!.

I have used Otterbox ever since the 1st model came available for iPhone. I recall one commercial…read morethat showed a large truck running over the iPhone in the case & the iPhone was unharmed. That's what sold me. My phone is my pacifier (unhealthy, I know) and carry it on me mostly all the time, I drop my phone often enough to know I NEED the Otterbox Defender on at all times. I have tried to use other cases and have had broken screens twice. I've just learned my lesson over the years that it is imperative I keep an otter box on at all times I had a horrible experience online with otter box. Made a dedicated trip to come to the store and my experience was wonderful. Thank you Otter Box for keeping it real and having a retail store. Customer 4 Life.

If I could give a zero rating, I would. Have been coming to…read morethis store for several years. They have always had a hard time finding one of our accounts and we have given the info several times. We always get it worked out but never seems easy. Today, we went in to buy a new case and replace the screen protector. The employee asked our name. It was given. She couldn't find the name in the system. The employee continued looking under different names and asked several times for different spellings like maybe it was entered incorrectly. She was trying hard to find our name. The employee seemed to be getting upset about not finding it. We assured her we have bought several things and frequently replace screen protector. Employee continued to ask for spellings of our name and getting a bit upset. The other employee at the counter suggested we just start new and then asked if it was a new phone. It was. That maybe changed things. At that time , the first employee seemed to lose control a bit of her emotions, shaking and getting really upset. We had already moved on with the second employee to re-enter the name and info. Not sure why the first employee got so upset and then left to the back room. None of us " complained" or was mad just was giving the info the first employee was asking for. After purchase was made for the case and new screen protector another male employee , possible manager maybe , came out and started helping . There was a man at the register he was helping and that man asked how his day was. The male employee , right in front of us, stated that he had to leave lunch and talk to an employee in back and that some people just like to complain and do a lot of complaining about things. I turned to look at him, knowing full well he was talking about us and our experience. I am appalled at the utter rude behavior on his part. There was not one complaint from us.... we were justified in doing so but we NEVER ONCE complained or got mad. We gave the info to be re-entered into the system and went about our business and spent another 97.00. I cannot believe the treatment we received and why the first employee would say we complained or did anything wrong at all. We gave her names and spellings and she couldn't find it. Is it frustrating for us... yes. But never once a complaint or raised voices or anger. This employee clearly has the problem not us and I am so disappointed in how it was handled. I'd really like an explanation from the male employee or if the 2nd female employee ( who was helpful) that was at the counter and watched and heard all of this today could explain why this went this way. I cannot prove the male employee was talking about us but considering he mentioned" talking to one of his employees and coming out right after and then complaining about "people complaining" is VERY coincidental. I think it would have been much more beneficial for him to come ask us about the transaction. Would have been much more responsible and respectful. So sad yo not be able to support this local business or recommend them again.

Mario provided excellent initial diagnosis of a complex laptop problem. He was very diligent in…read moreensuring it was the core problem, so tested several scenarios and repaired the issue. His customer communication skills demonstrate a strong customer-oriented approach, while pricing is fair and appropriate. Will continue to be our choice in mobile phone and computer service.

great service and friendly. very quickly solved a major problem I was having with my iphone.read more

Tony was very professional and knowledgeable. It didn't take long to cut the Fab's hard key and…read morecode the key fab to my 2021 Dodge 1500 RAM. Before going to Batteries Plus, I checked with the local Dodge dealer regarding their price for a key fab. Batteries Plus was over $200 cheaper for the exact same key fab and services. I was very impressed and will recommend Batteries Plus and Tony to my family and friends. Thanks Tony

I was in need of a new battery for my older laptop. A young woman was able to find a replacement,…read morereplaced it quickly and efficiently. Her professionalism and respect was very much appreciated. Thank you, Anita V.