i was very loyal to this business for 3 years. but 2 hours two g.d hours. went back same day. after…read morebuying a case and glass cover one small drop n it breaks. there are no refunds. brand new phone gone. not even a bad drop. like a 2.5 on a 5 scale. arrrgggg. avoid at all cost don't even go here. no refunds and material dosnt work and protect your phone so why buy?

I recommend. I had a positive experience. Reasonable price. Friendly owner. Thanks for fixing my…read morephones.

nicest guy around ! Always willing to help. Wish him all the best and will always send friends and…read morefamily to him ..

The store at the Harrisburg East Mall is managed by Yoseph Wilkerson, whom I have had nothing but…read moregood experiences with each time myself or one of my family has had to upgrade our phones, and he even proactively caught errors in our plans and billing and fixed it to be almost $50 cheaper per month than what we were already paying. I am impressed with Yoseph's friendliness, helpfulness, and knowledge of product, as well as the staff's courtesy and helpfulness. The store is always neat and orderly, and if the reps can't help you at that moment they at least acknowledge your presence and assist when able. I would definitely recommend goimg to this store for your cellphone/tablet needs.

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Multiple electronic devices repaired by their electric wizard. A great repair job and experience…read moreevery time.

Based on today's visit and our past history, I'll go 4 stars. Five star service today for Apple…read moreiPhone battery replacement for $49 in less than one hour. Great customer service today, so I'm pleased with Best Buy today. Our past is another story. No need to bring up old complaints since many years have passed, but I just don't get paying retail. If there's a deal to be had, I'll find it and have it delivered. Brick and mortar shopping hasn't been my preferred method for shopping for awhile, unless we're talking Apple Store. Haha. Not sure I'll be back for anything any time soon, but it was fun looking at all the new TVs and computers while waiting.

I went to this location looking for a new TV, I stood around the TV section for almost 25 minutes…read more Not one sales associate came within 30 feet of the area (I noticed two other customers also standing around the same area shopping for TVs). I was also there to buy a gift card for Mother's Day. While purcashing the gift card at Customer Service (which was a 10 minute wait in line), I mentioned to the counter person that I was looking to possibly buy a TV but no staff were around. She basically said "Oh! We are short-staffed" with no real sense of urgency to actually find a sales associate. I said that I will gladly spend my $1K+ elsewhere at a store where they value their customers. Amazing that this store must be doing so well that they literally turned away three customers who were potentially spending in upwards of $500.