They showed me their products, demoed a 'home theater' environment and sold me on the idea that…read morethey were the people I wanted to do business with...and then sold me a terrific system w/106" projection screen. That was back in 2000. Since then, I've gone thru many individual upgrades of av receivers, dvd recorder/players, even projectors, etc and now, in my 80's, its time for them to come back out and make sense of what I did to their beautiful system. Hope they'll agree to do so, what with new technologies like 4K and region 2 dvd capabilities, I need them to make my new components 'talk' to one another. Looking forward to watching a great system become reborn!

While looking for new speakers, I realized I'd never left a review for several prior purchases I'd…read moremade at Stereo Barn. After consulting with my local High-End Audio Store, I wasn't happy with my Customer Experience, and their complete lack of flexibility on $30,000.00 plus components purchase. I discovered Stereo Barn was not only an Authorized Dealer of the top brands, but could also handle repairs to audio gear that usually needs a return trip to the Manufacturer. After an in-depth consultation, I had some components sent for repair, came to an agreement on a trade-in and ordered several new units. My new equipment was delivered, unpacked and set up. The delivery was a 5-Star experience by a super-friendly Gentleman who took his time, answered every question, and even fixed an annoying issue I was living with, that I couldn't figure out on my own. He then took the almost 100 pounds of packing material and pallet with him. My new system is FLAWLESS, my repaired unit works like new, and the value I received left me with a huge smile. I could not be any more satisfied with my experience here. Repairs/ Trade-ins/ New Equipment, and delivery & setup are THE BEST!!

I appreciated that they fixed the problem and did it quickly. They arrived when they said they…read morewould. I was a bit shocked that a 30 minute visit with no parts cost $175. They ran a hair dryer and put a plug back in.

Can't even begin to describe how disappointed I am with Harris TV and Appliance. Customer service…read moreis cold and non-existent. I have just purchased my last major appliance from them. Beware if you have an older home is all I am going to say. They won't be very helpful.

Based on today's visit and our past history, I'll go 4 stars. Five star service today for Apple…read moreiPhone battery replacement for $49 in less than one hour. Great customer service today, so I'm pleased with Best Buy today. Our past is another story. No need to bring up old complaints since many years have passed, but I just don't get paying retail. If there's a deal to be had, I'll find it and have it delivered. Brick and mortar shopping hasn't been my preferred method for shopping for awhile, unless we're talking Apple Store. Haha. Not sure I'll be back for anything any time soon, but it was fun looking at all the new TVs and computers while waiting.

I went to this location looking for a new TV, I stood around the TV section for almost 25 minutes…read more Not one sales associate came within 30 feet of the area (I noticed two other customers also standing around the same area shopping for TVs). I was also there to buy a gift card for Mother's Day. While purcashing the gift card at Customer Service (which was a 10 minute wait in line), I mentioned to the counter person that I was looking to possibly buy a TV but no staff were around. She basically said "Oh! We are short-staffed" with no real sense of urgency to actually find a sales associate. I said that I will gladly spend my $1K+ elsewhere at a store where they value their customers. Amazing that this store must be doing so well that they literally turned away three customers who were potentially spending in upwards of $500.

I looked online for new listing for records and CDs. Saw the Sansui G-5000 under newly listed…read more Had to have it. Great price, and he also had PMC DB1 speakers in stock at an awesome price. Stereo works great and the speakers are really impressive for the price.

Took a Marantz SACD player in for service as it was having trouble reading discs on March 27, 2024…read more Max (the owner) said it should take 3 or 4 weeks. No problem. Six weeks later, I call and am told that it would be 2 more weeks. Three more weeks later, I call and strongly request that they check the player. The associate agreed to have it looked at ASAP and I was called back an hour later with news that the unit had been cleaned and "repaired." I get it home and plug it in. Same problem, and it only took nine weeks for it not to be repaired. Avoid the Turntable Store repair services completely.

Way easier to order and pick up than ever expect to get help inside this store. That's what I had…read moreto do since it was too busy for the understaffed store. Went outside to order and went back inside. Got a little attitude from the guy at the door when I explained what I just did. He said it was unreasonable to expect it ready in 5 minutes. I told him they need to expedite my order because I had already been there for 15 minutes previously. 6 minutes total time from ordering to pick up and I didn't need to be a Karen and ask for a manager.

They charged me $190 and 3 hours to say I have the problem I came there for. After not even taking…read morea minute to look at it.

Had a good experience here, tinting rear windows on a passenger vehicle. The price was very fair…read morefor the work done. People at the shop including the owner were friendly and professional. They called me the evening before to confirm and then had me in and out in a reasonable time. Thanks, glad I found you guys.

I had an after market dvd system in the vehicle I bought used that was not put in correctly. Not…read moreonly did they make sure I had a system that worked, they went above and beyond to make sure I was 100% happy. I would never go anywhere else. 12 Volt Dave's is the go to place for their expertise and customer service.

I went to Poptronics on Harford Road and was honestly very impressed. From the moment I walked in,…read morethe professionalism stood out. The customer service was top tier--everything was explained clearly, they gave me multiple options, and made sure I understood exactly how the system worked before moving forward. No pressure, no confusion, just straight transparency. I had an automatic remote starter installed, and it was fully installed and ready to go within an hour. That alone deserves respect. The work was clean, efficient, and done right. The shop itself is clean and well-organized, and you can tell they operate with integrity. They take pride in their work and it shows. If you're looking for quality installation, honest service, and a team that actually knows what they're doing, Poptronics is the place to go. Highly recommend.

This place is nothing short of awesome . The kia boys tried to steal my sons car from in front…read moreof his home thanks goodness for the updates that kia provided which was successful in preventing the theft. Poptronics did an excellent job with the installing of my sons security system. I did notice after dark fell that there was no security indicator light that flashes just for extra security and another layer of theft deterrent. When i called back up to the shop they were more than happy for my son to bring the car back in to have the light placed in the car which again they did a seamless and excellent job.