I'm sorry but the representative did not help set up me set up my iCloud and it's been more than a…read moremonth that I can't access my account. He was also acted as if he wanted to be anywhere but there which I understand but this has cost me hours of time trying to access my account if he had at least tried and worried less of what was going on with basketball. Once it's locked it takes weeks and no human can help speed up this time at Apple. I wish he just tried a different approach for a five minute (at most) fix It's a shame because last time I was there the representative went above and beyond. the shop itself is nice but I was very disappointed in the quality of help I received from my previous interaction

I don't have any real complaints. Stopped in to get my mum a phone (new service) and we were…read moreattended to right away. The rep got us setup and we were on our way fairly fast. I'm not an ATT customer although my mum now is I def would consider ATT.

This is the store you should be going to. The customer service is outstanding. They are willing to…read morework on anything you have. Unlike the Verizon store next to Applebees. Dawson took as much time as I wish today to look over my accounts that the other store messed up. Wish I would have gone here first.

The service is outstanding, the guys go above and beyond their expectations to help customers and I…read moreappreciate all that they do

I rate this store and management less than one star, less than not good…read more My mother was in this week to purchase a new phone. She had horrible experience with the store manager. He was rude to her, unkind, arrogant, and insulting. He clearly did not have enough patience or concern for her or her efforts to feel comfortable using her new phone. She overheard him saying to another staff member that was assisting her, "You can work with her for two hours and she'll never understand." He said it loud enough for her and others in the store to hear. She has never been treating so poorly by someone in retail all her life. I work in customer service and have for over twenty years and this is unacceptable and unprofessional. This is disgusting treatment and the manager is not someone that should be working in customer service. If you need help with a phone, go somewhere else!!!!

I haven't been to the store, but I called her on the phone. Changing from Verizon to T-Mobile and…read moreI need help setting up my two devices. I and my partner were going to wear masks but she was more concerned about us NOT coming to her store. There is a number you call she says. I bought a new phone and new service with them and her bed side manner is not good. I more less would rather stay with Verizon, better customer service instore and on the phone. If this is how it is, I'm going somewhere else.

Fast service they know what they are doing and great pricing fast response very professional in…read moreevery way

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They evaluated my daughter's computer and were able to repair to get it repaired under the…read morewarranty. Matt kept me updated throughout the process and they were able to provide a loaner computer while hers was being repaired. If I ever need a computer fixed again I would go to them.

Kirbtech does a wonderful job at meeting all your hardware and software based needs. They have…read morebuilt custom computer systems for us, installed a digital phone system, and are willing to listen to and try to implement any new ideas we have here at our business. Great service and personality! You can trust Kirbtech to be your IT support! Thanks fellows!

I recommend. I had a positive experience. Reasonable price. Friendly owner. Thanks for fixing my…read morephones.

nicest guy around ! Always willing to help. Wish him all the best and will always send friends and…read morefamily to him ..