After being a Sprint customer for over 15 years and being displeased with my service I was ready to make a change but didn't know where to go. A co-worker recommended that I stop into this Verizon location because she had had a good experience here. The salesperson took time to find out exactly what I wanted in a new phone and didn't try to force any extra technology on me that I wasn't ready for. He showed me all of the options, and was very knowledgeable about every product and how it could work or not work for me. After I chose my new phone the salesperson set it up for me so that it was easy for me to use and showed me how to use it explaining all of the features and even invited me to return to or call the store and ask for him directly should I have any further questions. That was 2 years ago and since then I have upgraded my phone twice and each time the same salesperson has given me the same quality of service as the first time I stopped in. Everyone there is polite and respectful to the customers and there is none of that "hard selling" you find in other stores. Thanks GoWireless!! read more

First time at this store, but been a verizon customer for years. This store had a small staff but very helpful & knowledgeable on the products, plans & worked very hard to get the best deal for us. I was amazed how little I had to pay for the Samsung s6 & s6 edge with a contract restructure. This store is 25 miles out of my way but we'll worth the stop. Ashley M. got us the killer package & even called a few days later to see how we were doing with new phones. Now that's service! Bad news: Ashley is relocating to Florida verizon store. Good news: Nick is still there & he volunteered to put my screen protector on my curved s6 edge & did a perfect job. So go ask for Nick. He will spend what ever time you need with him. Thanks Ashley & Nick! P.S. I even got a deal on an LG smart for my mother-in-law. Ssshhh don't tell her, it's for mothers day! Hahaaaa read more

After receiving little help from the Verizon retailer located at 4600 Jonestown Rd, we decided to give Verizon another chance and popped into this location at 4672 High Pointe Blvd. The manager, Ryan Nye, was quick to offer assistance and inform us of the promotions currently being offered by Verizon which is something the other location did not even attempt to do, even after being asked. Ryan guided us effortlessly through the entire process and ended up selling us 2 devices when we were originally only looking for one, all the while saving us a good bit of money. I would highly recommend this location for your needs and believe that the manager saved Verizon two loyal ten year customers. read more

The BEST Verizon wireless store - hands down! Todd Engle made an upgrade the most seamless experience I have ever had. He was also willing to answer all of my questions in person, by phone after the fact, and even by email without hesitation. I am a customer of Todd's for life! Thank you so much Todd! read more

A big Thank you to Nick H and Tyrrell for helping me out today. They made the whole phone buying process fun and efficient. What a great team they have there!!! They take the time to make you feel like a priority. Keep up the great work. read more

Tyrell... The assistant manager was extremely knowledgeable and amazingly helpful to upgrade 3 phones and even stayed 30 minutes past closing time to make sure all was set up correctly!! Thanks for the great service! read more

I walked into the store and was immediately greeted with a inviting welcome and was helped right away and was given the best deal with one of the best phones on the market. 10/10 on attitude and service read more

Ryan took care of everything quickly and effeciently, and was the friendliest and most polite employee Iever!! Been coming here for 5 years, never go anywhere else read more

Great service until you become a customer/buy something. Then they treat you like dirt.. would not recommend to my worst enemy. Watch your wallet, they are shady. read more

Jasmine is an excellent representative of and for Verizon . She is Avery patient person and answers all my questions regarding my tablet!

I bought my phones from this location and the gentlemen that helped was awesome to deal with and now I go there and my bill every month