I had a capacitor blow on a Ryobi bench grinder. Not wanting to spend another $200.00 on one, I…read moredecided to take the capacitor over to Elliott's and see if they could match it up; and they did. Customer service is exceptional here and the sheer volume of odd ends of electronics is MIND boggling! They even had computer parts from the 80's!? Recommendation: Absolutely!! Need anything electronic, need to stop in here. It's the Radio Shack of yesterday... Only 20 times better

Not a good source for Audiophile vacuum tubes in my experience. I ordered 3 - OA2, 3 - OB2, and 3 -…read moreOC2 VR tubes to roll in a 300B amp I have coming soon. They called & told me they only had 1 - OC2 (understandable) & I said fine, just adjust the order/refund for the 2 missing tubes, no biggie. What I then received was 1 - OC2, 4 - OA2, and 1 - OB2, some RCA, a Sylvania and a "Conn" (life is like a box of chocolates, you never know what you're going to get). All looked pretty rough, dirty & very bent pins. I have not tested them yet but at best they may test as NOS, but are definitely used, not NOS. When I called to correct the order, I was told "you received the correct total number of tubes, so we cant refund. You need to send back tubes if you want them replaced". Considering this was their mistake, and that we're talking about tubes that are worth, at most, $9.50, I had assumed they would send out replacements for the 2 - missing OB2 tubes, and either send a return postage slip, or just say "keep the tube you didn't order". But, I guess that's not how they roll. Anyway, lesson learned. I wont bother them with my business again.

This is a awesome company. I had a small job of an install a camera and mesh system set up…read more Miguel set everything up and answered questions and explained everything thoroughly. He was courteous and mindful of property. He cleaned up after the job and everything worked great. If I could give them more than 5 starts I would. I will definitely use them in the future.

This company is fantastic. Always does a wonderful job. Always goes above and beyond. Friendly…read moreservice great people.

They source their services to call centers. If you can comprehend their language and vice versa,…read moreyou might make progress, but you won't spend less than an hour dealing with your issue in Tucson. You could have driven to at least one of the stores here in town twice, and once and back, with the other store that offers vehicle installations. Unfortunately, you can't get hold of someone on the phone at the store, at least when I've spent an hour trying to get a hold of somebody local. On the positive side, the installation was completed over three visits on Wetmore, which is a 40-minute drive one way. I should have used the Auto Installer like Audio Express, etc., nearby in case anything went wrong or needed further attention. Unfortunately, my truck failed inspection because the Best Buy technician did not properly install the reader that the admissions must use to read the readings on your vehicle . The job was halfway done when I encountered issues with the Remote Start they installed with the female port of the key fob. This port broke, preventing you from charging the Remote Start to the vehicle. Now I have to try to get that replaced under my covered warranty with Best Buy. The name of the store should be Worst Buy. Overall, the customer service was terrible. They should either go out of business or switch to an online-only model, similar to Circuit City. It's too bad they are a monopoly on TVs, surround sound systems, computers, electronics, etc. I definitely would not recommend these guys at all. It amazes me how much information these foreign countries have on us, US citizens, so these greedy CEOs can keep making their millions and paying workers in Guatemala a dollar a day or whatever it is. Truly, it's not customer service that's for sure. Oh, and good luck to you.

I booked an official Apple iPad "Drop Off" appointment on: *…read moreSunday, November 30 -- 3:40 PM MT * Best Buy SW Tucson, 5311 S Calle Santa Cruz, Tucson, AZ 85706 I walked in expecting my iPad to be inspected by Geek Squad technicians. What I got instead was a 5-second verdict. The associate literally handed the device back, saying the repair would be "expensive" and that I should buy a new iPad-- without opening it without testing it without diagnosing the actual issue without even trying to check A DROP OFF appointment. And zero inspection happened. Then came the real twist. When I purchased the Best Buy Total Tech / repair subscription on 4/4/2025, I was clearly told: ANY electronic device (laptops, iPhones, Android phones, tablets, etc.) is covered for 1-year repairs -- regardless of where it was purchased. At the counter I was told the opposite: Only devices bought from Best Buy, and only if purchased AFTER the membership date, are eligible for repair coverage. So basically: what was sold to me what is being delivered to me. Today felt less like customer service and more like: "Don't repair it... replace it. And buy it from us." Is this the new support model? Deny service skip diagnosis push new sales? I hope not. Because today, I wasn't served--I was turned away without a chance.

I have bought several items from Best Buy. The sales people are knowledgeable about the productsread more

update: today is…read moreinstall day. On time and he called ahead. He will Take away the old TV for a fee. My pic shows it sideways, ready to go to the truck. He will set the new tv up with my existing Firestick control. It's been a good experience so far. Glad i stayed with Best Buy.

Customer service was very disappointing. I was especially surprised that the person being rude…read moreidentified themselves as the store manager, Stephanie. It didn't reflect the level of professionalism that I've received at other T-Mobile locations. Her brushing my concern off only caused me to waste my time calling customer and make it more complicated for me to get my replacement phone.

The Green Valley store is an authorized retailer for T-Mobile. Worst experience ever! I have been…read morewith T-Mobile for 7 years and have always been treated with respect and had excellent service. The store manager told me i could call the corp T-Mobile cust care center but they do not have to listen to them or do what they say. They were rude, messed up my phone and refused to help transfer data once I purchased an upgrade. I ended up going to the Tucson REAL T-Mobile for help and they were wonderful. AVOID the GREEN VALLEY Fake store. The people are rude, uncaring and treat older people with disrespect!

There's a worker called Delilah and she is the best at her job she really takes her time to look at…read morean item that's in stock. Because most of the time people mostly don't check at all! Great work Delilah!

Man I love this target I come here all the time and I get my essentials and I just want to say I…read moreenjoy this store so much it's always so fun shopping here thank you :)