I went to have my speaker looked at. It was working but not very loud. I left it with the owner and…read morewhen I came back my speaker didn't work at all and the camera will not open unless it's thru an app like messenger or Snapchat. Still even in those apps the front camera doesn't work at all. She told me oh your speaker is just blown and didn't charge me. Don't go here if the owner is that much of a liar and incompetent imagine how the employees are. They even refuse to fix or replace my phone.

Great service and products! My phone was repaired there and now it works great! It was quick and…read morecame with a great warranty on the repair! I would recommend Cellairis to anyone for all their cell phone needs!

My phone was totally destroyed by all the drops you could not see nothing but green screen and…read morelines through it. I called a few places and they wanted 100 more for the screen repair. So I just want to say cheaper dosen't mean better but in brads case it dose his work is impeccable top notch. If you take you electronics to him they will be in great working order. Thanks brad.

From the owner: Total Cell Phone Repair does more than just repair cell phones. We also Repair iPads, iPods,…read moreTablets, Laptops & Gaming Systems. We Buyback your old smartphones, iPhones, iPads, and iPods. We Factory Unlock your phone to use with a prepaid carrier. We also Sell new, used, and refurbished devices for all carriers & have the best deals on accessories for your favorite devices. We are Conveniently located on the side of Freeman Plaza half way between Game Stop and the intersection of Meighan and Hood Ave.

On today I noticed that I am indeed invisible!Several of the Caucasian men set at a desk playing on…read moretheir devices and even after I walked up to the desk they never greeted me!However they did greet the customer after me that resembled them.While l had to wait until the young lady that resemble me got finished with her customer to assist me!She greeted me with a smile and grabbed my pick up order.

So this review is exclusively about the service that was received at this store .... it has nothing…read moreto do with how much I may or may not like the service that Verizon offers to it's cellular customers. That being said, I couldn't have been happier with the experience we had at this particular Verizon store. We ordered our stuff on line and a little later that day we got a text letting us know our stuff was in store and ready for pick up. Upon arrival they have full Covid procedures in place and only a limited # of customers are allowed in the store at one time. There weren't many people there and the wait was really quick. They had our stuff in a bag ready to go and were really friendly while we were there and made sure there wasn't anything else we needed help with. Didn't really do any window shopping (did that online), but the store itself is well stocked with the latest greatest cellular devices and looked like it would be easy to do some comparisons if you are trying to decide which route is best for you. Great store, super clean, easy access and great customer service. Highly recommend.

This is one of the worst customer service stores I've ever been in. Was supposed to have an…read moreappointment with the store manager that Verizon set up to get me some help. His name is Alan Edgeworth. After coming in the store was approached by a Hispanic person that was rude telling me the guy was not there and basically wanting me to leave. This was an appointment set up by Verizon. Person didn't want to help me no one else in the store that was standing around three other people wanted to help left there without any help and didn't wanna give me the store manager's name which I finally got and did not want to take my name and number for him to call me. Supposedly he had something come up well he didn't let anybody know that I was coming into the office or they didn't care. I'm gonna send something to the Board of Directors of Verizon so that they will close the store up as a Verizon dealer stay away if you want any help go by your phone somewhere else.

Went in to get a new phone. This woman who waited on me was a real peace of work. Rude and…read morecondescending.Treated me with little respect. Needless to say she lost the sale. What a bitch!

I bundled our services with AT&T a yr ago only to find their cell service was so poor my husband (a…read moredirector at hospital) was missing calls from CEO in the same building. We had just paid cash for AT&T phones that were useless and then had to rebuy Verizon ones.. We kept AT&T landline, internet and Direct TV but AT&T billed us separately and I've called every month for 9 months only to get the runaround. Finally, Direct TV, because they didn't want to lose our 30 yrs good customer is crediting $45 per month for the next year. AT&T bill alone was $290 last month. Spectrum charges $44.50 internet, $44.50 landline, $44.50 cable and $44.50 per cellphone (we have 2). So basically tax and all just under $280 per month compared to $650 we're paying now. AT&T SUX IN ALABAMA!! It's fine where my dad lives but the cost and the customer service is AWFUL. PPL if you're choosing new service don't use AT&T

Excellent assistance from Allison Baty. I was travelling through on road trip with a reseller's…read moreservice on ATT. Needed hotspot for work. Due to problems with the ghetto reseller I would have never gotten the overseas technicians to successfully port my number to native ATT. Allison spent 3 hours fighting that for me. She found me discounts where I'm basically on a business account with all the hotspot data I'd ever need and on the latest LG v series phablet for barely any $$. Now doing engineer work for the Federal Govt on the road again thanks to her tireless effort. I can not thank you enough!