if there was any thing lower than one star I'd give it. they evidently don't have any humans…read moreworking and if you do happen to talk to someone after they waste half your day they don't do what they say. I can't move into my new house because they can't get their stuff together and get out here. they don't care about if you have service or not. I wish there was an alternative

They suck! We don't have internet or even cable TV most if the time and when we do it's very slow…read more We have used them for more than 2 decades, but we are going to upgrade with t mobile home internet. I can't wait to not be bug with low bandwidth, service completely disconnecting. We've always paid our bill, which is NOT discounted like they do for new customers. They really suck...

This place is awful. The service is terrible and you can't get calls from inside the same building…read more The manager treated us so horribly and screamed at me when I handed her my license which she requested. I handed it to her and she began screaming "Don't throw things at my staff" I was shocked as was my husband and everyone standing in line waiting. I composed myself and turned to leave and I noticed that there were just one other staff person there who we didn't speak to but she heard the whole thing. I went out and the 3 ladies behind me said "Whats wrong with T-Mobile Karen" I said "follow me" and took them outside and explained. I then called T-Mobile and reported it bc I felt she just wanted my husband's attention alone. He was returning one thing and she held him up for 2 hrs. I in the meantime had been talking to both the ladies and the customer service on the phone while managing to send away all the customers who thought it might be a good deal. I'm still getting billed for the equipment that we returned to her, she pocketed the cash and that managers done this for years in Rainbow City AL. They have a good trainee, they should promote her and audit everything that manager has touched since coming to T-Mobile bc they don't have anything saying we returned it except the certified mail receipt which she wasn't aware of. I'm considering small claims bc they don't want to fire this woman and she's stealing from customers. I assume she's stealing from T-Mobile too.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Spectrum, oh,...Charter, service is fat, happy, and spoiled. Just like many other companies that…read moreare no longer here, nor needed. They text and/or call daily. Past due amount rolls over, so before that is due, they harass, nag, and beg. Not worth the "services!" They harass the elderly, then lie about who is doing it and why! They will not be here, canceled! Call, wait on billing, speak to the computer,finally, and then what? Not MY department , ADELL! ADELL in billing, not collections! Go hock your new customer specials, and screw them over too! I asked to NOT receive calls at 8:00 a.m. to the elderly! ADELL says they can do this? I am on Central time! So my request is not only ignored, but me, the customer is corrected, over talked, and the law is quoted to me, the prayer of the bill! Oh look! They offer internet for $30.00! Lie!

Definitely overrated with a 1 star but no zero option. A few words that come to mind describing…read moreCharter Spectrum: worthless, overpriced, sorry excuse for ANY kind of service whether internet, streaming, cable or phone. The only thing certain with this company is the continuation of price increases & diminished to NO service. So tack on another charge for less & less service Spectrum. You're not the only option any longer.

Great Fiber Speeds, But Sales Team Needs Work I had AT&T…read moreFiber installed on 11/15/2025 in Fultondale, and the internet speed has been outstanding so far--much better than I expected. If you've seen their ads or visited their website, you might not believe it, but the actual service has been excellent. That said, the installation process was a mixed bag. I had to deal with three sales reps who clearly didn't understand the product. They couldn't answer basic questions and kept repeating vague explanations about Wi-Fi, regardless of the actual topic. Thankfully, the technician who did the install--Julius B.--was fantastic. He was professional, knowledgeable, and answered all my questions clearly. He really saved the experience. While I'm impressed with the service so far, I'm a little concerned about what might happen if I ever need to call support. But for now, everything is working as expected.

Horrible service and inaccurate info on outage. Internet…read morewent out early Jan 11,2025. I contacted AA and were told they were working on the outage. They said techs would get it restored as quickly as possible. It was 2+ days before service was restored. I do not believe tech were working on this small outage (one street) for 2 days. I don't k now if it was because this was a week-end or not, bubt after waiting all week-end, service was restored Monday morning. I would like to know why it took so long to restore the coverage and why we were given misleading info on the outage.

This is one of the worst customer service stores I've ever been in. Was supposed to have an…read moreappointment with the store manager that Verizon set up to get me some help. His name is Alan Edgeworth. After coming in the store was approached by a Hispanic person that was rude telling me the guy was not there and basically wanting me to leave. This was an appointment set up by Verizon. Person didn't want to help me no one else in the store that was standing around three other people wanted to help left there without any help and didn't wanna give me the store manager's name which I finally got and did not want to take my name and number for him to call me. Supposedly he had something come up well he didn't let anybody know that I was coming into the office or they didn't care. I'm gonna send something to the Board of Directors of Verizon so that they will close the store up as a Verizon dealer stay away if you want any help go by your phone somewhere else.

Went in to get a new phone. This woman who waited on me was a real peace of work. Rude and…read morecondescending.Treated me with little respect. Needless to say she lost the sale. What a bitch!

My phone was totally destroyed by all the drops you could not see nothing but green screen and…read morelines through it. I called a few places and they wanted 100 more for the screen repair. So I just want to say cheaper dosen't mean better but in brads case it dose his work is impeccable top notch. If you take you electronics to him they will be in great working order. Thanks brad.

From the owner: Total Cell Phone Repair does more than just repair cell phones. We also Repair iPads, iPods,…read moreTablets, Laptops & Gaming Systems. We Buyback your old smartphones, iPhones, iPads, and iPods. We Factory Unlock your phone to use with a prepaid carrier. We also Sell new, used, and refurbished devices for all carriers & have the best deals on accessories for your favorite devices. We are Conveniently located on the side of Freeman Plaza half way between Game Stop and the intersection of Meighan and Hood Ave.