My wife liked the huge women's section .The men's section is a different story.If you are only…read moregonna golf or sit in an office,this store is for you.But if you work outside or with your hands then find another store.It isn't for the working man and this is The Working Man Review.

I would say for myself, having shopped at this Belk for all of my adult life, it would be a solid 3…read morestars. However tonight as I stopped by I got such great service I had to take it up a notch! I wish I had gotten the name of the lady working in the Men's department tonight because she was very patient and helpful as I tried to make my decision about my purchases, trying coupons, price checking, etc. And this is basically what makes or breaks a major department store review in my opinion. You probably already know what to expect as far as prices and brands they carry ... but how was the customer service? I can honestly say that most of the time it has been very good. In cosmetics, shoes, different women's departments, back when I shopped for young kids, home, etc.,I have had good experiences in each place. That being said, I did take off a star because: while you can find some excellent clearance deals at times, i have noticed the last few times I shopped when I have had a coupon (sign up for texts and you'll get one just about every week!), but it never works because of the brand, it's a doorbuster, or some other exclusion in that itty bitty fine print. It's a super long list, so pay attention! Even when it says "regular or sales price," it only means certain sales and I can't figure out how to keep it straight. Especially when there is nothing to indicate "doorbuster" on the top of the rack where the sale price is displayed. If I was a man shopping for my manly self, I would probably give 3 stars. They do have some good brands but just a few, and the selections of everything are all pretty similar. Overall though, for my actual womanly self, if i needed an outfit or shoes I could 80-90% find what I needed at Belk at a decent price. Their women's departments have everything from athletic to dressy occasions. Shoes, purses, jewelry - the same. And if price is no concern, then it would be closer to 100%! But considering that I have poured over Belk Sunday ads in the paper since I can remember, my style was basically shaped by Belk - so that may have a lot to do with it!

Ladies are nice, I do recommend. Environment was great. Great selection from enewtons!read more

I emailed them because it showed me I would get free shipping with $49, but it wasn't giving it to…read moreme when I was checking out. Theyemailed me back and said the threshold was $125. The email was rude. I sent them a screenshot where it was showing me $49. They never emailed me back. There is TOO many places to shop to deal with people who ignore and don't want to honor what I found on THEIR website.

It was prior to Christmas, so the store was actually pretty crowded and probably close to Covid #…read moreof people allowed in the store. Despite the fact it was really busy the store was well organized - Men's, women's and children's clothing all had it's space making it easy to shop for what you're after. Shelves were not at capacity as people were stocking up from current sales and Christmas time gifts. Several sales could be found throughout the store. The store itself was very clean and easy to navigate (things weren't crammed inside). Checkout line were exceptionally long and it took some time to make a purchase as a lot of people had pretty good stacks of items they were purchasing. The staff were following Covid standards, wearing masks and disinfecting as necessary. This location isn't bad and there are other home goods shops in the area, so if you're in the mood to do some shopping you can make a little bit of a day out of it. If you like Old Navy brand this would be a good store for you to visit.

I go to church a few blocks away from this store. I go here a lot on Sunday's after church to…read morepurchase drinks or snacks. The prices are good. I prefer the Dollar General on the mountain by Noccalula. One problem with the Alabama City location is; its hard to find a cashier a lot of the time. I think this store only has one employee and normally when I go there, he is working somewhere else in the store. I have seen homeless people in there stealing all the time. I've told the cashier...he never cares. I guess this store should be commended.....it feeds more homeless people than most the shelters in Gadsden (in shoplifting). If they don't care,,,,,I don't. Shopping here is not bad, but for little trip up the mountain; you can go to a better location.

Aspects of this location kind of stand out from other locations. First thing that becomes quickly…read moreapparent is that this location is much larger than most of the other ones in this area. Ailes are spread out a little more than other locations and the selection is a little wider. The downside to this location is it does look a little older and feel as clean as some of the other locations. To be totally fair, part of this feel is that they have concrete floors which just have an aged look after some time. Staff was friendly and took good care of us at check out. I wouldn't hesitate to come back to this location in the future.