My puppy stomped on my phone and broke my phone screen protector and my face ID stopped working. I…read morereally thought he had smashed that, but when Nick popped off the screen protector and replaced it, thankfully my face id was working again. The staff couldn't be sweeter - my phone was good as new in no time - I even left with an adorable new case and pop socket. They were super friendly, quick, explained everything and I was in the best hands. Very easy to find, clean and great shopping center location. Will definitely be back if in the area!

Great customer service. Luxse is a cool dude. He worked with my budget and we got it done. My…read moreiphone x fell in some water for a couple of seconds. Screen went blank nothing would work. Left it with them for about 6 hours and now it's working perfectly. Thank you guys so much. Go check them out if you're in the area

After he popped a battery into my wristwatch, (at an extremely reasonable price), about a month or…read moreso later, I returned to ask about getting a battery for my old iphone7. We spoke, told issues, after considering $65 battery cost, and effectiveness to the problem, I didn't buy. SO, he did not cheat me, by allowing me to buy a battery. He SUGGESTED it would not help my phone. It was an internal computer issue. After googling later, saw Apple no longer supported updates for that phone. Graveyard is on the Horizon. I hope this review Helps. I like the way this guy does business. Good luck!!

VERY DISRESPECTFUL, worst experience I ever had at a phone repair shop. Asked for a screen…read moreprotector and received a cracked one. once I showed him it was cracked he proceeded to just tear it off and told me to leave with threatening security. I then tried to scan the QR code to leave a review and HE COVERED IT WITH HIS HAND. DO NOT GO HERE AT ALL!!

Mr. Case & Fix? More like Mr. Case & Can't Fix shit. So I lived about 1hr away from this place and…read moreI just so happen to be at this mall and went in for a simple screen replacement. Keep that in mind 1hr away. When I got my phone back it worked fine for about a week and the phone screen would just not turn on, it would be extremely glitchy. So I had to make the hour drive back 4 different times to this place because he could never get it fixed. A total of 8hrs was spent on driving back and forth because of the damn issues. Only thing I will say ye did give me a discount on the last replacement. I just can't believe it took 4 times for a screen replacement. Owner is a super friendly guy, but idk how far his expertise goes in repairing phones.

I suddenly noticed a major crack on my IPhone 15 max camera. I took it to the Mr.Case & Fix it and…read morethey were willing to fix it for half of what apple was going to charge me even with the warranty. Then it was revealed that I was just silly and cracked my screen protector, not the actual lens... But they didn't make me feel any more stupid than I already felt. Helped me pick out an even better lens protector for a great price. THANK YOU! Highly recommend this place.

Live in Downtown Frederick. Recently dropped my phone and looking for some sort of local repair as…read morewe have No Apple Store in Frederick County. Screen cracked and a doozey of one at that. Came in without calling or making and appointment. Located off 40 (take the Middletown exit on 70 it's across from the Weis). I brought my iPhone in and was immediately helped (smile included). My phone was immediately priced out ($120 is not bad at all for an entire new screen and screen cover) and the repair was only to take an hour as a part was going to be delivered from their Gaithersburg location. I have a 14 and if they don't have the part for your phone it's nice they have another store they can access. Great experience, good price. Will be back as I drop my phone a lot. They have cases too!

They contacted me to pretend they were going to investigate and fix the issue. I haven't heard back…read morein weeks. What a joke.

spent over 4 hours shifting a personal phone account to a business account after the convinced me…read moreall my promotions would stay the same. lost them all, bill tripled! went back and watched them "fix" them, another 4 hours and still promos were not carried over. Verizon corp cannot help fix their mistakes. leaving Verizon because of this shop.

Awesome service Fair Pricing I've used Jhit to restore data,…read morerepair crashed laptops, and purchase tablets Clear pricing, negotiable, and great products, pre owned. Knowledgeable and willing to teach

TLDR: paid $200 for this. Not the quality work I expect from the price. Try somewhere else…read more My sons 1yr old iPad 9th generation accidentally had a 15 pound dumbbell fall from a short height onto the screen (less than 6in) and it cracked in 2 places. Thankfully because the height was short there was no pixel damage, the screen had normal responsiveness, and otherwise the iPad appeared to function normally. I work long hours so had the iPad at home for 4 days prior to bringing it to Techy, June 26. Bringing it in they told me it would be 189.99 for the screen repair and with taxes that came out to just above $200. I probably should have walked away at this point but hindsight is 20/20 and they said it would be done within a day or 2 and i was going on vacation the following week so just wanted the work done. Plus on Google reviews they had a 5 star rating with a decent number of reviews so I decided to go through with the work. So they called me and said it was done the same day i brought it in. Unfortunately I was already at work so came to pick it up the next day (Day 2). They said during their testing that the screen kept turning on and off (this didn't happen before I brought it in and like I mentioned I had it for 4 days broken before bringing it in) so they would need another day to fix the problem. No problem. Thankfully I live close by. They call later that day and say it's done. Again I'm at work so have to wait until the next day. Next day (Day 3) comes and I get a call that it isn't charging so they need another day. Next day (Day 4, June 30) comes and this is what I pick up. Mind you there was never any crack or damage to the button. I wish I had taken a picture of what the broken screen looked like prior but unfortunately I didnt. When questioning them about it they said they had to reseat the button multiple times and this is unfortunately the best they could do. The button is loose in the seating plus a visible gap so I'm sure all kinds of dust and debris will get inside. Also the previous button has Touch ID capabilities and this new one does not. The worst part is that there is a warranty on the screen if it stops working but I asked about if the button is covered under the warranty and it of course isn't. I also noticed some small cracks that look to be under the new screen. They don't seem to impact the functionality of the screen and is just more a cosmetic defect so im not as worried about that. Plus if the screen stops functioning due to a tech issue that's at least covered. I'm devastated. I expected much better quality work for $200. I feel like I got scammed. The one good point is all the staff was very nice and professional. The visible appearance of the shop is nice and clean. I want to clarify I am not unhappy with the time it took for them to do the work just the overall quality of work and price together. I have no problem if you need extra time to do good work. Update: July 27th the button has completely stopped working. So less than a month. I also have noticed that I've had issues accessing my sons Apple ID which has me very concerned and this wasn't a problem prior. I don't even want to take it back to have them potentially ruin it more so here I am with a broken iPad out $200 with a potential security issue.

I live at Creekside Sr Apts at 100 Burgess Hill Way in Frederick, Md. Our door call service has…read morebeen broken for almost 2 weeks. Guests cannot call up to residents to be buzzed in. As a result, we have to come down and let visitors in, EVERY TIME. A lot of us are not mobile so this is a hardship on us. Verizon takes the money for this service but slow to resolve serious issues.

I work for Verizon Telcom Maryland for 17 years as a technician. I sustained 2 spinal injuries…read morewhile working which damaged my sacrum and Lumbar discs L2 through S1. Which makes it impossible for me to sit, stand, Bend and lift. Verizon Telecom workers comp refuse to pay for my surgery. Leaving me disabled from working and unable to earn a living. Over the years, I didn't feel like they cared properly for their customers and saw that also extends to the employees . I sustained a lot of abuse and saw a lot of abuse occuring. My manager, James Warren , knew I had a spinal injury and did everything he could to make the job difficult for me . Deliberately taking my organized vehicle and substituting it for a vehicle that was in the worst of conditions. Human resources​​ told me he could fire me if I refuse to get in the truck and work. Supervisor pulled up chair from underneath a pregnant technician, in an attempt to make her fall on the floor. Technicians will constantly targeted by management ​for not making, I and other technicians were moved far to garages farthest from our home , in an effort to make us have to drive further and get up earlier in the morning . Management joked and called it Alcatraz. It was made clear that it was punitive. So just know that Verizon is also one of those companies that abuses its employees.