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Fort Worth, TX

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AT&T Store

3.6 (5 reviews)
Open • 10:00 am - 7:00 pm

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6 years ago

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1 year ago

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6 years ago

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6 years ago

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6 years ago

Kathryn was amazing and made my switch from Verizon super painless and easy! She was very helpful!!

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Cellphone Trendz - Interior

Cellphone Trendz

2.0(28 reviews)
4.2 mi
•$

This place was so helpful and fixed my phone in less than an hour! I'll definitely be back in the…read morefuture if needed!

Oh jeez, had to dust off my Yelp and modify a review I left ages ago. Just had the worst…read moreexperience dealing with a simple screen replacement. Went later in the day, cracked iPhone screen, straight-forward replacement, got it finished near closing time, paid and left. Only after a bit of normal use, it must have had some compatibility problem (3rd rate aftermarket screen probably) and would not pinch-to-zoom. Took it back the next day, the attendant acknowledged it, replaced it again and it still was doing it. The attendant herself (like the employee the night before) was as helpful/polite as she could be, but it all turned to garbage when she got the owner on speakerphone for a "now what do I do?" call. He tried to pawn it off on us that the phone's "data was corrupt" and we needed to basically reinstall/update system??? The worst case of "did you try restarting it?" I've ever heard. It then became like an episode of Columbo with my indicating that the phone was fine, if the data was a problem, it wouldn't have changed with the screen, and he was all "these work all the time blah blah blah". It was immensely stressful and dripped with lack of concern for customer satisfaction. I told him he could just forget about me taking the phone home and doing some sort of factory install on it to just be back where we started from, and I needed the phone fixed now. Bear in mind, I put the attendant herself at ease that she was not the problem, that this was her off-site manager's rotten idea of customer service policy. Thinking WE were the one's going to be stuck, he said snarkily "what do you want me to do then?" And we replied, "a refund?" He snapped "then you're going to get a phone without a screen" (clearly he didn't grasp how this repair had been basically mere hours prior, on the previous night). We told them "just put the original cracked screen back on, it's probably still in the trash can!" [It was at this moment... he knew.... he f/ed up] The (still nice as she could be) attendant went back and got the heaping case of trashed screens with a look on her face like "good luck." Without missing a beat, we just grabbed the one right on top, there it was, the exact one... "there it is! Just put it back on and give us our money back!" (Gotta say, poor attendant girl giggled... agreeably). The owner had nothing else arrogant to offer at this point, and the attendant put the old screen back on. Oh! And then we held the phone in front of her and demonstrated perfectly normal pinch-to-zoom function, (which OF COURSE it was their shoddy replacement parts with compatibility issues). That got a smile outta her. He begrudgingly authorized the refund, like pulling teeth. We left losing a whole day right back where we started from because of this owner. Anyway, beyond offensively rotten customer service POLICY, so bad it's punishment for the poor employees just needing the paycheck. The owner is a classic "take the money and run" shyster. The only thing fun about the whole stressful experience is we've turned his "your data is corrupt" B.S. line into a household meme to have fun irritating each other. "Hey, guess what... your data's corrupt!" "OMG DAD, WILL YOU STOP!!" hehehe... anyway, our luck ran out here. Recommend you just drive right on by unless you like being taken for a tool.

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Cellphone Trendz - Front

Front

Cellphone Trendz - Do NOT get anything repaired at Cellphone Trendz on North Tarrant!

Do NOT get anything repaired at Cellphone Trendz on North Tarrant!

Cellphone Trendz

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Mr. Phone Doctor - Fixed IPhone 8 Plus screen

Mr. Phone Doctor

4.6(17 reviews)
21.2 mi

I can't imagine why someone would go with another repair shop in Texas when Mr. Phone Doctor…read moreexists. Not only was their quote lower than everyone else I talked to during my hunt to get my Dad's iPhone 6s Plus a new battery and my brother's iPhone 7 a new screen and protector, but they came to us, to boot! I believe they are so cost competitive because they use their technician's skill to save on component costs, transferring as much as possible from older components to newer components PROS - Fast initial communication and follow up (never more than five minutes of waiting) - Friendly technician who clearly knew his stuff (Thanks, Tae!) - Quick hour and a half install for two big, complex projects CONS - I came to Texas to be with family, and would LOVE to give them more business in my home town, but they aren't in Las Vegas yet Don't bother with other repair shops. Go with Mr. Phone Doctor. If anything goes wrong within or beyond my 90 day warranty, I'll post here and let y'all know.

He replaced a screen on my phone. Two weeks later my phone wouldnt charge…read more I took it back again, he kept my phone for 5 days before he could get parts, and he wasent even sure what parts he needed. He told me it would probably cost znother when 150.00. I reluctantly agreed, but the very next day I called back, explaining that my phone was not worth that much, I changed my mind. The technician got very rude with me, talking over me, he did say that he would mak it better, with a discount on something, but wasent clear on what that meant . I came in to pick up my phone and the charger I had left. Now he said the phone wasent repairable. He did not offer me anything like he said he would AND he tried to keep my charger...when I asked him for it he had to think a minute, then, he unplugged it from his computer and thre it onto the counter...so disrespectful if you ask me, using my property without my knowledge. I dont trust him now and will not go back. Plus the fact that he was running around like a chicken with its head off trying to answer phones, fix stuff,and greet people coming into the store. This sermed like a recipe for disaster.

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Mr. Phone Doctor - Mr. Phone Doctor DFW

Mr. Phone Doctor DFW

Mr. Phone Doctor
Mr. Phone Doctor - Mobile on-site repair!

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Mobile on-site repair!

Boost Mobile - Watauga

Boost Mobile - Watauga

1.0(3 reviews)
6.3 mi

Horrible Service, the whole place smells like 10 guys had been smoking weed inside all day. The guy…read morekept saying he was a businessman, but knew nothing about the business. And I we were leaving, he couldn't help but run out to his car and take another hit off his blunt. We drove 3 miles out of our way to go to another Boost Mobile store in Haltom City, because this was the Worst Commercial business I have ever been to!!!! If I could give a negative rating I absolutely would!

My Boost phone number stopped working so I went to this store due to it advertizes they do repairs…read more Thw guy new absolutely nothing. He verified the number was messed up and told me I would have to change the number to a new one, He set up the new number then told me I owed him $50.00. I told him I had just had the payment (which is $35.00, not $50.00) debited from my bank account so it was already paid. He hee hawed around, told me the plan I have is now $50.00 so I paid it since he said it would be credited to my acct. In short it was a scam. He set up a whole new acct under the new number & did not close the one that did not work, For 3 months now Boost has debited $35.00 and another $50.00 for a total of $85.00 for what is really one account of $35,00. He just pocketed the $50.00 to rip me off. Boost customer Service is no help, According to them I only have one (the one that doesnt work. I have changed my bank account numbers & switched to AT&T. I hope that thief & his wife enjoyed a nice dinner on my hard earned pentiion. He did it on purpose & Boost takes no responsibilty for their reps.

AT&T Store - mobilephones - Updated October 2026

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