Horrible customer service. Went in today to have some batteries replaced on a battery pack for a…read moreliftkar. Right of the bat the employee was in a bad mood. And I didn't feel like driving to Cedar Hill or Arlington so I stuck it out. Our company has a corporate account with them and he said "well we're franchise so we don't do that ". He replaced the batteries and it seemed like it bothered him to do it. Last time I visit this place. Keep "your franchise " to yourself. I've been to batteries plus in Arlington, Mansfield and Cedar Hill and all of those have been awesome. For a new store you might want to re-evaluate your employees.

Very helpful and had exactly what I needed. I needed a replacement battery for my garage door…read moreopener. They had it in stock and I was in and out in minutes.

I've been to this Boost Mobile store several times and the attendants have always been very…read moreknowledgeable & taken care of all my issues. I am going this afternoon to get my sim card unlocked & will post another review

The GameStop used to have good retail workers, but after today, I'm buying games from Amazon. My…read morefriend and I were deciding who would buy what since she's on a budget right now. Scott listened to our conversation and decided homself that he would ring everything up together. Then instruct us to split the payment. We were confused because we had no idea what he was talking about and the total was too high and there were items on the card kiosk that werent supposed to be there. My friend and I told him we want separate transactions, but he instructing us on how we'd split the payment. We probably had to tell him four times we want to do separate transactions before he finally did what we wanted with some snarky comment, "I'm just trying to make it easier but fine." I know he wanted to do one transaction because i was renewing my pro account and if we did separate transactions, his conversion rates for pro accounts per transactions would go down, but we wanted separate transactions. We finally buy stuff and head out the door, and when i look over the receipts, i realize there's a code for bonus content he never pointed out. In fact, he didnt point out anything, just took payment and rushed us away from the counter. Then i get home and see i have an email that says Scott signed me up for auto renewal on my pro account! He never asked me if i wanted that, and i dont want that! Scott kept doing things without asking us or informing us so who knows if I got scammed on something else! I'm canceling my pro account. The only retail workers I run into at gamestop now are shady people like this, so I'm just gonna order physical copies online from other retailers who won't try to pull one over on me and then get an attitude when I tell them to stop that.

This place is awesome! I used to go to the midlothian (great as well). But I I gotta say I do love…read morethis location better because they cater to a larger population therefore you have a chance of getting an early release of popular games instead of going the day of release. Which doesn't happen often in midlothian. My last experience was AMAZING! It was about 3 weeks ago. They always have very nice and informative employees but being a girl gamer it helps when we see a fellow female!! Persephonie who is a newer employee is SOOOO sweet and she is so positive. Also a great sales women she 'encouraged' me to walk out with $150+ worth of merchandise and showed me items that I would have for sure missed out on if I was alone. Just today she called me to inform me that pop figures would be buy 2 get 1 free because she knew that I had pre-ordered a few. How amazing!! I've always had pleasant visits at this location but Persephonie goes above and beyond. Love her and this location!