-1 star if I could
One can tell that this is a franchise store, not AT&T owned. The first bad impression I got was when the "salesman" tried to talk me into buying an Iphone 11 instead of the 12 models to which I was inquiring.
Throughout the transaction there was condescension with the "salesman" calling me, and other patrons, "boss" or "bossman". Not professional at all when someone is potentially spending $1000. He also had quite dirty fingernails which caused me to cringe as he was fingering up my personal phone. Repeatedly combing his hair with his hands is NOT professional in today's pandemic environment.
While my transaction was a bit complicated, ultimately the "salesman" told me I would need to go to a corporate store.This was after all authorizations through corporate had been granted. Aggravated, I insisted that he run the request again, and, after he had been the one to make the error, it went through. Clearly he is not as adept at navigating the AT&T system as he would so arrogantly portray.
This is what I get for choosing a store which is convenient?
I will NOT use this outlet store again. Corporate stores only for me! read more