AT&T salesmen are liars and not to be trusted. I was promised a monthly rate that convinced me to…read moreswitch from Verizon. I verified it with the salesman 4 times. I got home, set up the phone he screwed up the transfer on, and found out the amount he said I would pay is far less than they than I am being billed now. Avoid AT&T no matter what the liars promise. On a side note, they say you can cancel up to 30 days after purchase then want to bill you a weeks pay in fees and more. Use Verizon, Pure Talk, or anyone other than AT&T.

My review is for the company and not this specific location. I recently switched cell service…read moreproviders and purchased the $240/yr prepaid plan online with an eSIM. I had a very difficult time activating services and had to call the prepaid customer service/tech support line multiple times to finally get my cell service active and working. My renewal price switched from $240 to $300 and I was told by one representative that because I didn't stay with the number that ATT provided, the $240 deal was no longer valid. The only issue is that the number I was given and is shown on the eSIM activation card is still the same number that I'm using. I was never given any other number nor did I change a number. The online deal only states that it requires the purchase of an eSIM or new phone and activation of a new service, which I did both. I purchased an eSIM and switched from Verizon to ATT. This is the type of bait and switch tactic that is going to deter me from keeping ATT next year. I was able to reach another rep that looked into my account and has seen all the issues that I encountered trying to switch service. He informs me that the renewal will be at $240 but I'm not convinced because my account is showing the renewal price of $300. It was originally $240 on Oct 17th but changed to $300 when I checked my account on the 18th.

A.O. (the owner) Is the most honest, hard-working, man w/ the upmost integrity I've come across in…read morea small-business owner in a loooooong time. My phone screen started acting up and so I took it to him. He replaced the screen and I thought it was working, but he had made one small mistake that kept me from making calls. I got a hold of him and he went WAAAAY above and beyond to make it right. Long story short, he drove all the way out to my home to hand deliver the phone so I wouldn't have to make the hour round-trip back to pick it up. I'll DEFINITELY be going here any other time I have a device problem in the future and will be recommending to anyone who asks! 100% awesome business!

My phones charging port was damaged in a hot tub incident and I needed a repair on my iPhone 13…read more The screen was slightly cracked which would have complicated things for the repairman because the screen would likely crack when replacing the charger. He fairly priced and explained everything to me and was able to replace the port without further cracking the slight crack I had in the corner, saving me hundreds of dollars on a phone repair. Highly ethical and skilled. Highly recommend.

If you didn't already know Verizon is nothing but a scam company! Can't wait for us to be able to…read morecancel our service and switch to a different provider. Traded in a phone a couple weeks ago and got $730 for it. Went to trade in the exact model and now they only want to give me $147. I don't care what their excuse is if you can change a price in the amount you give someone for the exact same model phone within a couple weeks you don't care about your customers your just about scamming them for money!

Kyle was our salesperson today and he was absolutely the best. He was not pushy, he was very…read morepatient with our daughter and myself. He was very personable and explained things well. I was very pleased and went over and above.

Awesome service. Guy is amazing! Locked myself out of phone and fixed it within 30 seconds…read more Definitely recommend

Technician was nice, but the screen he replaced wasn't an apple product. The phone now draws so…read moremuch power, the battery is dead in 8 hours with very little use. it will scroll back on its own. This replacement screen is terrible. Brought it back, but he didn't fix it or replace the screen again. A waste of $180. uses faulty replacement products, stay away from this place.

Great service. The workers really know what they are doing and are very friendly. Ask for Jordan,…read morehe is extremely helpful and can hook you up with great deals.

From the owner: AT&T, serving over 81 million wireless customersread more

Very friendly and knowledgeable. I am tech stupid, but the cost seemed pretty high. My VERY old…read morelaptop wasn't connecting to the screen anymore, so he said he could hopefully fix it and recover the data either way. I was doing some time sensitive work and made that very clear. After a week no one had looked at it yet! Finally got it back and it mostly works, but still having issues. Just overall not satisfied.

I dropped my laptop off here on October 28th and they said they would have my laptop fixed by…read moreNovember 9th. It is about to be December first and they are telling me the parts still are not there to fix my device. This is a school laptop that I have to have turned back in by the 10th of December and will more than likely need to take it somewhere else that will have a reasonable timeframe of when they can have my item fixed. I feel like they told me a date just to get me to spend money...... a month later and still nothing. Really not satisfied with the services they are providing. There are better options out there that cost less. I do not recommend this company to anybody.

The employees here were very helpful when we came to get our phones my son he had anxiety and was…read morekind of freaking out and one of the store associates he try to calm him down and make him laugh because my son has autism and there was a family that came in they had four kids plus the mom and dad so my son was starting to get nervous and the guys saw and tried making my son laugh and that really made me feel happy that he went above his job and tried doing that and they helped us get a goodGet a good deal because we are military and told us that leak get military discounts

Haley was excellent! Very helpful! She took her time to listen to us and walk the extra mile to…read moreresolve our issue. My husband and I walked out the store very happy.

This company has engaged in misleading practices, including inaccurate information and false…read moreadvertising to secure a sale and gain a new customer. I never received the promised payoff for my Verizon devices, resulting in a $900 balance being placed on my credit report. I have already contacted my attorney regarding this matter. Additionally, I am unable to exit this contract without being required to pay for the AT&T devices, which is unacceptable. This experience reflects extremely poor business practices, and AT&T should be held accountable.

Yesterday I had the Pleasure of meeting Markie. I must say she is a very well presented business…read moreconsultant at the T-Mobile Kiosk at Sams Club. Markie took the time to listen to what I needed and address my exact needs without trying to pressure me on something that I was not interested in. My time spent there was very well worth it and I now see why a Trusted name like Sam's Club welcomes and opens there's doors for T-Mobile to conduct business with there customers. As we all know at Sam's club you get the best deal for your hard earned Money so it was no Suprise after spending some Time with Markie why Sam's club has teamed up with T-Mobile hands down and reputation speaks for itself so if your current provider is not making you feel like anything more than $$, I suggest you go in to Sam's Club & allow Markie to invite you to be part of the T-Mobile Family. Happy Holiday's Markie & thank you for a great experience.

Service was faster than expected when I took my son's phone in to have the screen replaced. Check…read morein/check out took a while, but the work itself was faster than estimated. Definitely recommend!

The dude with braids, David, was fantastic. He gave me a great price and had the phone returned in…read moreunder an hour. Bonus points- I called the store first, and had them quote me a cracked screen and a charging port. When I got to the store, they suggested cleaning the port first, which they did for free, and pulled out so much lint I was shocked. I figured I'm a pretty clean dude especially with electronics and I couldn't believe how much lint they pulled out of that tiny iPhone port. When they did that, I figured I had enough left in my repair budget to get the battery replaced, which they had in stock, and they threw in a steep discount for the two services. I'm very happy and will go back there without hesitation.