Had CDE Lightband back when they were just starting out and their packages were around $2X.XX…read more After I went with them - never went back to Charter - and they have been amazing over the years and local moves. I remember when I came home from work one day and the speeds were subpar compared to what I used to - they saw something in their system and made a housecall at 7PM and made an adjustment to the device that was connected to my home. They didn't state wait until the next business day or give me a 'reboot your router' excuse. They also went above and beyond - by giving me own private IP since I was running my own server out of my home - free of charge. I don't think they offer this service, free of charge anymore though. The only thing they could have done better is when we was on the old plan paying $2X.XX for the internet - they could have reached out and told us they had better plans when those plans were deployed. That never happened - but oh well. Had subpar service and speeds when it comes to other fiber optic/internet service providers and other companies should take note. Moving - CDE Lightband has set the bar for me when it comes to internet access.

These people have no problem at all in leading you to believe that your former account is…read morecompletely paid off and transferred over to someone else in good standing. They are perfectly okay to go literally MONTHS on end without contacting you in any way or for whatsoever--no phone calls, no text messages, no emails, and no postal letters. They are cool in lying by omission by not contacting you and causing you to let your guard down, and think that everything is cool on their end. Then, one fine day, you get a surprise email from them, telling you that you still owe $289.17 on an account, and it was due and payable 3 weeks ago. Then, after you physically go into their office and pay the bill, they are perfectly okay to send you a threatening letter via postal mail. This postal mail can falsely accuse you of not having paid your (surprise) delinquent bill. Also, this harassing and threatening letter may well claim that they are planning on turning your name over to to a collection agency. Verbatim, their threat is as follows: "If the balance is not paid immediately, CDE Lightband will transfer the past due balance to your active account and is subject to termination immediately. If there is no active account, CDE Lightband will refer this debt to a collection agency, which could affect your credit rating." It is quite amazing, isn't it? They reserve the right to keep you completely in the dark for literally MONTHS on end with no communication whatsoever. Then, MIRACULOUSLY, they obtain the ability to send you both emails and postal mail, and they act as if it is a code red Federal state of emergency, and start threatening you. In a great ironic twist, at the bottom of their threat letter, they write the phrase, "Continuous Dedication to Excellence." Get it? CDE? What a blatant lie and a sick joke. It should say "Constant Deflection and Evasion."

Great business, we have used them for quite some time now and they also deliver on what they…read morepromise.

From the owner: Nashville Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Tennessee.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available Nashville Network Cabling and Fiber Optic is proud to offer voice & data network cabling and telecommunications services to Memphis, Knoxville, Chattanooga, Murfreesboro, Lebenon, Franklin, Hendersonville, Brentwood, Franklin, Clarksville, and surrounding cities throughout Tennessee(TN).

This company makes big claims of quick service and installation, but in my opinion, they didn't…read morefollow through with their promotions and promises. My office needed to switch phone companies as the one that had serviced us for years went from mediocre to horrid in a year, after they were bought out. We called Spectrum and were told they would have it installed quickly. They forwarded us the documents to get started on their installation, we signed to get our phones changed over. Our old company extended our service for a month and a half while Spectrum was doing their installation steps. Our previous company cut off the service after this and we were without phones, which is never a good thing for a medical office. We contacted Spectrum about their already 2-month installation time, and they claimed they were working on it. Our company was without phone service for 3+ weeks, and while technicians came in the building and installed equipment, the infrastructure to connect it was not in place. We contacted them daily for weeks and Spectrum told us it was being worked upon. Our owner decided to cancel the installation and we notified Spectrum. We contacted another company that installed and was working flawlessly in 3 days. Spectrum notified us the work was completed after we had told them to stop the installation. They now claim since we had signed a contract that we owe for the entire contracted service. Not just the equipment they installed in our building, but the installation complete and the services for 3 years. Over $8000.00 dollars we now have to pay for their lousy installation. Do not use them, they are thieves and charlatans in my opinion.

My phones charging port was damaged in a hot tub incident and I needed a repair on my iPhone 13…read more The screen was slightly cracked which would have complicated things for the repairman because the screen would likely crack when replacing the charger. He fairly priced and explained everything to me and was able to replace the port without further cracking the slight crack I had in the corner, saving me hundreds of dollars on a phone repair. Highly ethical and skilled. Highly recommend.

A rip of artist of the first order. The guy has bailed out, left town, but yet his business is…read morestill up, taking appointments, and charging for them. Don't waste your time, this guy will leave you holding the bag.

This is as good as it gets in terms of customer service. I can't say that with all the Verizon…read moreWireless locations I've been to in the past. I don't know about you, but you are sort of weary to begin with when you go to a celluler phone sales to start/upgrade your service anyway. It's like going to a new/used car dealer to purchase a car. Same kind of deal and feel...you really don't know if you can/want to trust them... Jamie was very pleasant, personable, courteous and competent in selling us phones and setting up our account. We were in and out within about 45 mins. She made sure we understood what we were getting into. I did some homework beforehand to see which phone I wanted and what kind of deal I could get, so that part was easy. Overall, I think we got a very good deal, and happy about it. Thanks, Jamie!

They weren't open until 9:00 tonight. Got there at 8:03 and was turned away. I was told we are…read moreclosed through the glass by workers that were sitting at the tables on their phones. There were three other people turned away right after me who thought they were open until 9. I think you should update your hours online or at least post correct hours of operation on the door.

My company recently used Longway Broadband Services for their ISP, VoIP and payment processing…read moreexpertise. I wouldn't go to anyone else regarding these services.

From the owner: LBS have been providing reliable B2B local and national broadband, engineering, and technology…read moreconsulting services throughout the country for almost two decades. LBS provides three main functions: 1. Provide Telecommunications consulting (technology planning, wireless, wired infrastructure, etc) 2. Provide Value Added Business Services related to telecommunications connections (Internet, Phone, Cloud, Cable TV, etc) 3. Provide electronics distribution (TVs, Phones, security cameras, servers, laptops, computers, etc)