shit customer service and theyll charge you more every month. takes two hours to talk to a rep…read more insane pricing, signal cuts out. avoid the nightmare of being there customer.

Looking for Santa Barbara location. Wasn't happy with service but pleased with product.read more

Beware of hidden fees. Went in to purchase a new phone and the rep began to set it up, I assumed…read morethis was new protocol as I had not encountered this in the past. After getting home and reviewing my receipt I realized that I had been charged $35 for this obligatory courtesy. Beware, this was not disclosed to me and appears to be intentionally predatory -- I imagine they've received a great deal of complaints resulting in the additional all-caps disclaimer of ALL SALES FINAL (see attached photo). It is the business's prerogative to charge for services as they see fit, it is inappropriate however to not disclose these charges to a customer.

Was 100% rude to buy the manager. Could not believe it, didn't take the time to try and help me had…read moreto go to the store on Pine Island Road. Instead, they fixed my phone and went over and beyond with the other store was going to do no wonder they have a one star rating.

Honestly worst customer service i've seen for a AT&T, the workers sit on their ass and don't do…read moreanything when you walk in. Dont even offer help setting up a phone or anything, you have to tell them to do it.

We a terrible and misleading sales experience at this store recently with salesman, Codi, on…read moreFebruary 6, 2026. After shopping at another store to upgrade 2 phones during a promotion and being told one of the phones wasn't available for a month and the other was out of stock, we called this store to check on stock availability. We were told on the phone by salesman Codi that 1 phone was in stock and the other was available in 2-3 business days so we left the store we were at and drove to this store to do our business. We upgraded both iPhones with Salesman Codi after being assured by him and his manager that the phone on promotion, the iPhone Air, would be delivered to the store within 2-3 business days..."probably by next Tuesday" we were specifically told. Before making the deal to purchase the iPhone Air, my wife asked about trading her phone in on something else so she could leave that day with a new phone and Codi told her that her old phone wasn't worth anything as a trade in so the iPhone Air was her best deal. We left with 1 phone in hand and the other expected in 2-3 days. After receiving no call from the store on the following Wednesday, I checked the order status online. The iPhone Air wouldn't be delivered until sometime between March 6-13, 2026. After checking with other stores in the area and finding out the iPhone Air promotion was over, we stopped back into the AT&T Store this week on 2/24/26 to speak with Codi. My wife asked him about the order he promised in 2-3 days more than 2 weeks earlier. He pretended to be surprised that there was a delay. (All other AT&T stores including the original store we stopped at BEFORE Codi said those phones were on back order and would be at least a month for delivery except for Codi) My wife told him that we had been clearly lied to in order for him to get the sale which he denied. We asked him if there was anything that could be done about the order and gave him my ID and account password so he could access my account. After pulling up my account he said he could NOT access my order without the order # which I didn't have with me. I found that hard to believe when he could access everything else on my account but the iPhone Air order. He told me my order verification for the phone order had been sent to an email on a user's account that wasn't authorized to make changes on my account until I pointed out that the only person who made ANY changes to my account was HIM when we bought that user's new phone 2 weeks prior. He then retracted that story about my verification email. My wife made a comment out loud to another customer that they shouldn't do business there because they would "lie to you to get your business" and Codi said "You can leave now." I asked if there was a manager available to speak with and he said there wasn't. A female saleperson who was working with another customer at the time also called out my wife for being rude and told my wife to leave the store and my wife did. I asked Codi to help me as I tried calling AT&T customer service while I was there because he earlier said if I had my order number, he could talk to customer service and have our phone order expedited. After my wife made the rude comment and left, Codi refused to work with me again as I waited in the store on hold for about 15 minutes with AT&T trying to get my order number for the iphone Air. I gave up and left after being on hold for 15 minutes. I suspect Codi refused to work with me because he told us another lie about being able to expedite our order. When asked about a manger to speak to and being told there wasn't one, Codi told us the manager, "Mike", would be in the store the next morning and we could speak to him then. My wife called AT&T the following morning and filed a complaint and this experience. She was told the only avenue to avoid dealing with this particular store again due to her new phone being sent there was to cancel the order so she did. The order was canceled. She went to a different AT&T store and discovered that the iPhone Air promotion was over BUT her old phone was actually worth $350 toward a trade-in.....not $0 as Codi told her......and she left with an iPhone 17 in hand and the $350 covered the cost of her upgrade. Yes, this could and should have happened back on February 6th when we first stopped at this store but salesman Codi had his own agenda that didn't involve what was in OUR best interest......he was trying to make his own sales numbers look good at our expense! If I could rate this store negative stars, I would but I can't. Not only does CODI lack any honesty and credibility in his customer service, according to AT&T customer service, there isn't any manager at this store named Mike. We were lied to so many times and both times we were there, we've lost count. I have been loyal a AT&T customer for more than 35 years.

I have ATT and the insurance that owns this place. Asurion should send corporate to visit this…read moreplace. As I said I didnt have a claim and they would not assist in a claim. So I went up the road to the ATT store a couple of doors up the road. Never the less, she lent me her phone and spent an hour on it. I asked to use their phone to make a claim. The customer in front of me was having getting her Google to work, but, of course she left

My iPad was locked up after an updat and Kyle fixed in in 20 seconds with a button combination-FOR…read moreFREE. Awesome guy. I'll never go anywhere else with broken Apple devices.

I had some wacky SIM card message that was messing with me while I was trying to make deliveries…read more Noa had helped me with my daughter's phone a while back and he was right on my issue today. He had my SIM (card?) changed over fast so I could get back on the road. Excellent experience!

From the moment we walked in, the black guy with long hair was a smart ass and very rude. we were…read moreinterested in new iphones, switching to ATT WIRELESS and have a service on my husband apple watch. we ended up leaving without accomplishing anything. I was a bad enough experience that we may leave Att altogether. They need to train their employees or just hire better ones!!!!!

Got a glass shield put on the phone to make it impact resistant. Knowledgable and friendly…read moreservice. Located at Flamingo Island Flea Market.

From the owner: Mobile accessories at up to 50% off retail. Power Mobile offers unbeatable prices for cell phone…read morecases, tablet cases, mobile accessories and tempered glass screen protectors. Power Mobile has you covered.

My phone was broken and I saw the kiosk while I was inside the mall. They are located literally in…read morethe middle of the mall. I thought it would be really expensive but Ted gave me a good deal. He did very fast and professional installation. I highly recommend them

From the owner: Mobile Station provides professional repairs done by computer/electrical/mechanical engineers for…read moreyour cell phones/tablets/computers. We also carry all kind of accessories for your mobile devices. We fix your devices on site. Most repairs done same day! 30 minutes screen repairs!