We had a great experience working with Astro Jump for a neighborhood event in the Outer Sunset. The bounce house was a huge hit with the kids, setup was smooth, and everything worked well throughout the event. We used them for Potluck in the Park at 45th & Lincoln, and it added a lot of fun to the day. I'd happily work with them again for another family or community event! read more

Astro Jump - Bounce House Rentals Near Me - San Rafael, California

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We needed a bouncy for my daughter's 4th birthday. It had to have a slide; be clean; and have a rainbow. Astro Jump of North Bay delivered on all fronts. Astro Jump was the only bouncy vendor for the Old Mill Park in Mill Valley. They were super easy to deal with; responsive; very turnkey. Bouncy was clean and in great condition. They dropped it off before we arrived. One flip of a switch, and in about two minutes, the kids were in jumpy heaven - just as Greg said they would be. I recommend them 100%. read more

I was hoping for a hassle-free experience given the price of the bounce house rental. This company's rates were about 20% higher than others I looked at, but I chose them based on their strong reviews. Unfortunately, the generator provided was unreliable -- the bounce house collapsed 5-6 times during our 4-hour rental when the generator stopped working. It also wouldn't restart immediately when it stopped, so part of the party was spent stepping away from being with guests to trying to restart the generator for 5-15 minutes each time. I texted the company to ask for a generator replacement, but there wasn't one available, so we had to keep restarting it ourselves throughout the party. Thankfully, the kids inside didn't panic, even though the roof of the bounce house collapses rapidly when the generator stops. Still, it definitely dampened the experience. I had hoped to book them again for future events, but given the cost and the issues we encountered, I would have to reconsider. read more

Astro Jump - deflated 5-6 times during 4 hour window due to faulty generator :( - Bounce House Rentals Near Me - San Rafael, California

We rented a bounce house from AstroJump for our baby shower, and it was an absolute hit! The kids played in it for the full 3 hours and had the best time. The crew arrived right on time, were incredibly easy to communicate with, and handled everything from start to finish. They were extremely helpful, set everything up quickly, and made the whole process effortless. It could not have been easier, and it added so much fun to our celebration. Highly recommend AstroJump for any event! read more

I rented a mechanical bull for my son's birthday party this past weekend and it was awesome! I set everything up with Dom who was super helpful and made the whole process easy. The day of the party Clyde was there to operate the bull for us and did an amazing job! I would highly recommend them and will definitely be using them in the future read more

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We hired Astro Jump for a family festival event in Golden Gate Park and they were fantastic to work with. They showed up on-time for drop-off and pick-up, were professional and friendly, provided a high quality bounce house for the kids (who LOVED it!) and made the process so easy. We will definitely hire them again and I strongly recommend for anyone holding an event in SF through SF Parks and Rec. read more

They were great! Set up and take down was effortless. The house was clean and worked great. And they were. Very easy to deal with. Thanks.

Recently rented a bounce house for my kid's birthday party. A bunch of other places in the area had terrible reviews making the process feel a bit daunting. Thankfully I found Astro Jump and it was so, so easy. They were communicative, I could fill out everything online, pay online, and they dropped off and picked up promptly and as expected--no hiccups or issues. House was in great condition and super clean. Highly recommend! read more

We used Astro Jump San Mateo recently for my son's 7th birthday and it was a blast! Their 20 foot water slide, jumpy house with basketball hoop + cotton candy machine were all a huge hit at my son's birthday. Service was very friendly too :) read more

Rented a pirate ship 3 IN 1 combo jumper for my granddaughters birthday party. She absolutely loved it!

Astro Jump responded to my inquiry promptly. All my questions were answered and they seemed on top of it. Although we decided to go in a different direction, I would definitely check out Astro Jump for my next jump house party as they have a huge selection. read more

Terrible customer service! I reached out seeking options with specific dimensions - and let them know the catalogue was difficult to browse by size. Their exact response greg@astrojump.com wrote: You gave us specific sixes.. go on line an look at that the different options. You have two months to decide. Greg Thanks but no thanks Greg! read more

Greg literally saved the day. I reserved a bounce house well in advance knowing the week of my son's 3rd birthday would be hectic (with a job change for me). So when anxiety woke me a little after midnight on the day of the party and I checked the contract again, I realized with horror I'd signed a reservation for the FOLLOWING week. Greg connected with me as soon as he opened that morning and we together we came up with a solution so the 18 toddlers expecting a bounce house that afternoon were NOT disappointed. They all had a blast!!! My son may not remember his 3rd birthday party and the amazing bounce house that almost wasn't - but I will never forget Greg's willingness and compassion as a fellow parent. read more

Astro Jump - Animal kingdom inflatable Playground - Bounce House Rentals Near Me - San Rafael, California

Outstanding customer service- in spite of this pandemic Astro Jump exceeded my expectations! On time/early delivery, set-up and throughly sanitized the monster water slide... kids had a BLAST! Excellent run business here in the North Bay- we will always use them for any of our party needs. Knowing we had to minimize our number of guests- Astro generously left the slide here at my home for a longer period of time so we could space out number of kids during the day. The business is ALL about having FUN safely...which they take pride in delivering! Thanks again for exceptional service! read more

Astro Jump - Great water slide for ALL ages! - Bounce House Rentals Near Me - San Rafael, California

Was trying to inquire about pricing for a bouncy house for my kid's birthday party and picked 3 in case of availability issues. Convo with Greg started out nice. He let me know of a music festival at Golden Gate Park that coincided with my dates, gave me a quote. Of course that would happen to me ‍. I thought about changing the day because of parking issues but ultimately decided to keep it because GGP Parks and Rec said that since the music festival is on the other side of the park there shouldn't be any closures and parking anywhere in sf is always an issue anyways. After some back and forth they said they don't service the area. What a waste of time. Should have said that from the start, even though I gave them the exact location when I put in my inquiry. So if you're looking for a bouncy house for inside GGP near the children's playground, skip this one. Said they only service parks closest to the bridge, whatever that means. read more

Astro Jump - Convo with representative - Bounce House Rentals Near Me - San Rafael, California

Astro Jump is fantastic! They have the best bouncy houses in the area, wonderful customer service, are punctual and will make your party a success. I recently rented an obstacle bouncy house for my son's 7th birthday. Juan arrived on time and began setting up the course, only for me to realize that I had inadvertently ordered the wrong one to the disappointment of my son. Juan went above and beyond in correcting my error. He quickly swung back to San Rafael, picked up the right one, and still got back in time to get it setup and ready for the party. Juan was an absolute lifesaver and we are so grateful to him. My sons had an amazing time and we look forward to renting from Astro Jump again soon. read more

Astro Jump was recommended for our corporate event by GG parks and rec. When I contacted everyone on their list, my communications with Astro Jump were by far the most timely, and it helps that they were also the most reasonably priced! We rented the 40 foot obstacle course, and I am not exaggerating when I say it was the highlight of our event. I would rent equipment from Greg for every single event if I could. read more

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Terrible customer service by Greg! Sounded in a hurry and very unprofessional.

We worked with astrojump to setup a bouncy house for a 4yr old bday party. We were originally going to do a huge slide, but ended up as a super windy day (25 mph winds) so Greg suggested we do a 4 in 1 combo bc he was worried about safety on something too tall. The house was perfect -- it had a slide that was smaller, but the kids still had a really fun time. Setup and cleanup were perfect and on time; they made sure to bring extra sandbags so that there was no chance the wind moved it. Greg was out of the office for a few days but was so efficient when he got back that we had everything setup, signed, etc within like an hour. His colleague who was helping with questions while he was out was also really helpful (Michelle). Would definitely work with them again! read more

Astro Jump did a great job of setting up a bouncy house for our son's birthday party. If you are looking for a great party supply company, look no further than Astro Jump read more

Hands down the best thing you can rent for an event with kids. Astro Jump is family owned and the owner and his son are awesome every time. They always arrive on time, the jump houses are kept in good condition and they are super easy to contact if you have questions. I usually try to have a few activities at our kiddos parties but everyone just really wants to be in the bounce house :) read more

Astro Jump North Bay ROCKS! The array of bouncy houses and obstacle courses fit our school aged kids from 2-18! Everyone had a blast, and the service and set-up were impeccable. Greg is very reachable, and amazing at handling logistics -- we had unfavorable weather patterns the morning of our event-- but we ended up finding solutions and we will definitely be using Astro Jump next year! read more

I requested for a quote for the Cork Screw Water Slide and had a return phone call the same day. I can't wait for third on my girls birthday party. Customer Service Was Really Great. read more

So impressed! They were quick to respond, super friendly and a great bounce house. They weren't the cheapest option out there but they made life easy. I will absolutely use them again! Thanks for making our party a success! read more

Fantastic experience. Transparent with all facets, prompt on delivery, installation and pickup. Painless part of our big event. Will def use again. read more

I found Astro Jump through SF Parks and Recs list of recommended vendors and I was very impressed with their professionalism and service. I rented the 38ft obstacle course and they helped guide me through the permit process and gave me a courtesy call a couple of days before the party. On the day of, Juan (our super nice set-up guy) arrived right on time, easily found our party space and he very ably took care of all the set-up and take down. Highly recommended! read more

AstroJump was flaky with casual email reply's that felt unprofessional from the beginning of my requests to rent. They ultimately ended up canceling days before my event. read more

Having been to the likes of Pump it Up for kids birthday parties, I figured that renting a big ol' inflatable boxing ring for an indoor event wouldn't be out of the question. Only problem: I needed it within 24 hours - and didn't want to spend too much money. I originally called Astro Jump in San Mateo but since we were out of their region - they told me to contact Astro Events in the Northbay. Greg was professional, delivered the big boxing ring on time and picked it up promptly at the agreed upon time. The bouncy was clean and easy to set up. Competitive pricing to boot. I've seen people set up bouncy jumpy houses in the park and other locations. So I'd imagine these guys would go there too. read more

We've been a long time customer of Astrojump and our church books from them at least 2x a year! Greg is always willing to work with us no matter how last minute we can be or how busy they get. We appreciate the variety they offer and their upgrades with new items here and there. Definitely recommend them! Thanks for sharing the joy by doing your part efficiently and professionally! read more

Greg was great to work with - we coordinated the details of our event and received the exact bounce house I ordered (4-1 party castle). They arrived on time and were a pleasure to work with. The kids LOVED the 4-1 party castle - so many things to play with! We will definitely use them again for our next corporate summer picnic! read more

Astro Jump - Bounce House Rentals Near Me - San Rafael, California

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I work directly with Greg at North Bay Astro Jumps and I can't thank him enough for all of my super last minute requests. He always comes through and their jump houses are great! The deliveries are on time and the drivers are knowledgeable and professional. Definitely recommend! They are my go to bounce house and water slide guys! read more

We rented the basic bouncy house for our daughter's birthday November 2018. We ended up having to change the venue at the very last minute; they were so understanding! Prompt and professional service, the bouncy house was in pristine condition, and super affordable pricing. Would highly recommend AstroJump North Bay. Thanks very much! read more

We rented a water slide and a snow cone machine from Astro Jump last weekend for my daughter's birthday. Everybody enjoyed the water slide and loved the snow cones. What I enjoyed the most was how easy they made it to choose the right size water slide and reserve it. The delivery and pick up was done on time. Everything went very smoothly and the kids had a great time! read more

My daughter loves their bouncy houses, an annual tradition at this point. The delivery/pick-up is always on time and the jumpers are clean. I especially like all the customizable themes. Look forward to using them for many years to come! read more

Extremely professional every step of the way. Exceeded expectations. A well run, locally owned business. Will defining use them again. Highly recommend. read more

Terrific. Have used these guys many times and once again, they provided superior service. They returned my initial call before any other jumper I called. They immediately sent an email invoice. Called to confirm the day before and the day of the event. Showed up on time, both for delivery and pickup, with 2 very nice, handsome, smiling young men. Couldn't be happier. read more

Great, Great, Great service!!! They came on time, were very professional. When they came to pick up the equipment the guy was fast, clean and quiet (a true ninja :)). On top of the great service there price was low. Definitely will recommend to all my friends. read more

The reviewer that mentioned Greg answers is So right and if he doesn't someone does. We recently rented one for my daughters 2nd Bday and Astro Events was by Far the best deal: more jumpy hours for the money, courteous, timely staff. I know there will be more jumpy houses from Astro in our future! Thank you Greg and staff!! We love going to the Marinwood farmers market on Sat just for the kids to play in Astro's jumpy- always good safe fun, they have the right size for the number of kids. read more

What a terrific experience. Ordered the Animal Kingdom bounce house for my boy's 3rd birthday party. I was amazed at how affordable the rate was, especially considering the size of the structure. It's a beast--19x20, with parts of it as high as ten feet--and for a flat fee covering a six-hour chunk. (That was great, by the way, not having to stress about hourly rates.) Darnell, the gentleman who came to set it up, arrived exactly when promised. He was fantastic--friendly and professional--and had the thing set up and inflated in (honestly) less than ten minutes. I was struck by the care with which Astro Jump maintains its inventory. The piece was immaculately clean, and featured no unsightly blemishes or patches. In short, the bounce house was the centerpiece of the party. The kids hardly emerged, and their parents were delighted by how occupied (and ultimately exhausted) they were. Will rent from Astro Jump again in a heartbeat, and have already recommended them to other parents. read more

We recently rented a bouncy house for my kids from Astro Jump. Really easy from beginning to end. Booking was simple. Showed up on time for drop off and pickup. Very professional. My kids had a great time! read more