Awful awful awfu! I bought a sweater for $87. Before buying I read the return policy that states it will charge $5 for a return. I only got $72 refunded back only to find out they charge another $10 to you for them shipping out the merchandise. I spoke with supervisor and she argued that every place you order from does not refund the shipping charge. I order online all the time from many different stores and always have gotten full refund back. This place needs to state a $15 charge will be deducted for your return, not $5!!!!!! Very unhappy!
In addition, the reason for the return was because I found the exact sweater at Macys for 50% off. The supervisor said all she could do was a price check if I sent her the ad from Macys but still would not be refunded the $15. Poor customer service. Beware of rip off before ordering online from them!!!! read more