Normally would not go to the dealership for an oil change for obvious reasons, mostly related to…read morepricing. But I really needed an oil change, didn't have time to find an indie shop nearby, and I found a coupon on the website. Had an appointment at 3pm, got there on time, and got my car back around 5:30pm. I'm a remote worker and used their Wi-Fi with no issues and wasn't pressed for time but it's something to consider if you're just planning on waiting with no entertainment. There was an (expected) upsell for more service but I declined and they gave me no problems. The coupon was honored and honestly, the price was more than fair so was happy to pay it. I'd come back because I had a decent experience but I'd only come back with a coupon.

I highly recommend Audi Westwood and the sales person with whom I worked there, Jeffrey Lowre. I…read morebought a car from Jeffrey and Audi Westwood on-line from Chicago, and got a wonderful deal. It was my first experience purchasing a car from another state. Buying a car from another state presents a whole host of challenges, many of which I was not fully aware. But I became more aware of some of those challenges right away, including the difficulty in registering the car bought from a Massachusetts dealer in Illinois. Because the car market is now a national market, we really should nationalize what are now 50 different car registration requirement platforms, but I digress. At EVERY turn, Jeffrey and Audi Westwood stepped up big time and navigated those challenges in more than satisfactory ways. Jeffrey and Audi Westwood were very responsive, and nimbly and effectively navigated ALL of those challenges! Multiple times when I needed documentation that I did not have to address issues with the State of Illinois and the City of Chicago, Jeffrey got those to me immediately. I would eagerly purchase another car from Jeffrey and Audi Westwood! I was so pleased with my experience with Jeffrey and Audi Westwood, I sent them a little taste of Chicago!

My first car was purchased here, in 2021 when I was in college! In a way, I regret buying a car…read moreduring that time, as there was a car chip shortage so limited car inventory at many dealerships & prices were marked up for this reason. I was leaning towards getting a used low mileage car but due to the chip shortage, a used car was not much cheaper, so a new car it was! I had gone to multiple different Honda dealerships all around MA just looking for somewhere to have ANY car left on the lot to buy. Originally, I was not even looking into getting a Honda at all but I was intrigued by hybrid vehicles! Ended up getting a Honda Insight Hybrid that had cloth interior and if I wanted leather, it would've been another couple of months until it would arrive lol. It was the first cloth interior car that I ever had/driven & it was not a fun time. Stains easily & super difficult to clean! The car itself was great though, can't complain. The estimated mpg was said to be ~55mpg but most of the time, I am able to get 77/mpg, so definitely gas efficient & only cost me ~$20/tank of gas. For example, a trip to NYC and even driving through NJ/Fort Lee, I only had to fill the tank once on the way back in RI! So this is a great commuter/road trip car. It's too bad they stopped manufacturing this model in 2022. BUT if I was not in so much of a need of getting a car at the time, I probably wouldn't have ever gotten it. This is because the salesman I had wasn't great & was actually a college kid lol. Very pushy attitude and was not knowledgeable about the cars offered at the dealership... This unfortunately goes for most of the salesmen/saleswomen here though. I never went here for services, only have to deal with oil changes still and haven't had any actual issues yet to this day.

Purchased a 2018 GMC Arcadia from Nucar Hyundai of Norwood…read more Noticed the rocker panel was falling off a week after picking up vehicle. Was told by Marc, salesman who sold me the vehicle, that nothing can be done since I already picked up the vehicle. He said if it was noticed before picking up car it would have been fixed! Terrible customer service! Rocker panel can cut your leg entering and exiting vehicle as well as the potential of falling off and causing an accident. Would not recommend purchasing a vehicle from them.

We bought our first new car in many years at Ira Mazda in December 2025 - CX 5. The sales team -…read moreDavid was our main sales person - was professional and courteous. After purchase Alex spent a long time with us thoroughly going over all the tech in the car with options for follow up calls if any questions. Also, in our car shopping research we had stopped in at several local dealers - different brands of cars - and this location was the most helpful finding us the car we wanted in our price range. Highly recommend.

Recently traded in our Pilot for a new Mazda CX-5, and the customer experience from end to end was…read moreno less than exceptional. My care team, which consisted of Ray, Sami, Stephen, and Alex, was polished and streamlined, which was much appreciated by this very busy toddler mom and tech professional. Right at the get-go, Ray understood my need to have everything lined up and ready to go so he answered most of my questions ahead of my arrival at the dealership. Already sold on the idea of a Mazda, I completed my credit application ahead of time, and had already narrowed down my options between the different vehicle types. Once I finally made it to the dealership, Sami had the car ready for me to test drive and we went over the paperwork in less than half an hour. Stephen then helped me choose a couple of great warranty options that I didn't even think to get, but I know will already pay off. On the day of pickup, Alex was gracious enough to walk me through all the different options in the car and patiently waited until I was done asking random questions. Alex and Sami, come to find out, had gone to work that morning on their day off to make sure I was able to have the best pickup/send-off experience. Thank you to this amazing team for the superior customer experience. 5 stars all the way!

The proof of an excellent sales person and dealership is what they do to help a customer whom, they…read moreare aware, will not be purchasing from them. After an excellent experience with Mercedes-Benz of Westwood's inside sales team, my husband and I arrived for a test drive this afternoon. The car was available and waiting for us. However, the program we wanted to buy it under was not offered at the dealership, which we did not realize until meeting with Mike Winterson, our sales person. 30 minutes before closing, Mike joined us for the test drive, even though he knew we would not be purchasing the car. In our opinion, this is the mark of a genuinely great sales person. Instead of writing a scathing review about misunderstandings or miscommunication, now we are writing to strongly recommend MB of Westwood and, specifically, Mike, for their outstanding customer orientation and service. Thank you, MB of Westwood and Mike! We highly recommend you and will be back when you have a car that fits our needs.

I purchased a vehicle from Mercedes-Benz of Westwood as an out-of-state buyer, my experience was…read moreone of the most frustrating vehicle purchases l've ever had. My salesperson was Matt. Before traveling out there, I specifically confirmed how the out-of-state registration fees would work. I was quoted one amount, but when I arrived, the numbers were suddenly wrong. This completely disrupted the financing check from my bank and forced me to unexpectedly come up with over $1,500 cash on the spot. What should have been a simple 1-hour purchase turned into an 8-hour ordeal because the dealership was waiting on paperwork they ultimately didn't even need. It became very clear during the process that handling an out-of-state sale was outside of Matt's comfort zone, and the confusion reflected that. Things got worse when I sat down with the sales manager, Ravi, to complete paperwork. The paperwork had to be corrected and redacted because the math and registration figures were wrong. The only people in the building who inspired any confidence were the staff at the welcome desk. The biggest issue came after the sale. About 3 months later, my bank notified me that my loan interest will be increased because the lienholder still had not received the vehicle title. That was the point in time I learned Mercedes-Benz of Westwood was using a third-party company from New York called It's-EZ to process titles and registration. This was never communicated to me during the purchase process. To this day I have been unable to locate my title. When I called the company myself, they could not tell me when the title was sent, could not provide meaningful information, and eventually hung up on me. I am now almost 6 months into ownership and my lienholder and DMV still do not have the title. This entire purchase process was far more complicated and disorganized than it should have been. I would strongly caution any out of state buyer, or in state buyer, before doing business here.

Alrite let me just start by saying THANK YOU ! To The PLATE GOD- Gilbert & Mother Terese !…read more Between the two of them buying a car was the most stressless thing that I had to do this week. Going to the dealership right after an overnight shift i though was gonna be a hassle. Lack of sleep no real rest even though My appointment started at 11:30. I arrive about 10 minutes early. The greeter at the door was pleasant and held up decent conversation. After waiting about 15 minutes or so. Gilbert IMMEDIATELY got to work. Looked up the car brought it around and I was test driving the car within 30 minutes of me arriving to my apt. He took care of the paperwork and like an pretty assist from Kyrie. to Lebron, Therese swooped right in & took over the credit check portion of the sale. Pleasant , nice and efficient she got me a great rate through the dealership. Back at the table with Gilbert. After that process was finish and I presented my insurance quote ...he quickly without hesitation said" this is good but let see what we can get you that's better. Sure enough he saved me an entire 1500 off of my insurance. Thanks again I cannot tell you how much I appreciated that. Once everything was approved, set and ready to go. The Plate God. Got my car together had a little wash, inspection and minor detailing and guys I drove off the lot by 4:30 pm. The Only complaint I have is the wait time but i TOTALLY understand the process The wait was long but worth it in my opinion. I highly recommend this place. They have excellent Customer service

I've never left a 1 star review, but my experience with Nucar Toyota of Norwood was frustrating…read moreenough that I want to warn others. We called ahead to schedule a test drive and were explicitly told that a RAV4 would be available. However, when we arrived, we were greeted by a salesperson who immediately launched into a sales pitch about limited inventory and reserved vehicles, none of which addressed the reason for our visit. When we redirected the conversation and asked about the test drive, we were told that no RAV4s were available unless we first placed a deposit to reserve one that's on the way. Being asked to commit financially before even test driving the car felt unreasonable, especially given what we've been told over the phone. Later in the day, we receive a call from them and when we shared our experience, the person told us that there was actually one available for test driving. It was extremely frustrating that we drove an hour there and back for nothing (esp. when gas price is through the roof now!) I recommend that others confirm details very carefully before visiting and avoid feeling pressured into making a decision on the spot. There are other Toyota dealerships that will take better care of you.

May 2, 2026 I scheduled an appointment…read moreat:https://www.mopar.com/ I requested three services: 1. Excessive noise; requires replacement of the Exhaust Flex Pipe or Front Exhaust Pipe. 2. Oil leak at the engine gasket/seal location. 3. Engine oil change. Date/Time: May 5, 2026, 7:30 AM Location: Central Chrysler Jeep Dodge (Change Dealer) 56 Providence Hwy, Norwood, MA 02062-2622 May 5, 2026 I dropped the vehicle off at Central before 7:30 AM. By 8:00 AM, I had not received any updates regarding the vehicle's repairs. I left in a rental car. After I sent an email inquiring about the repair progress: At 1:50 PM, I received an update regarding the repairs. The cost for replacing the Front Exhaust Pipe: $1,870. Pre-tax cost for replacing the engine valve cover gasket: $900. Parts were not in stock and needed to be ordered. May 7, 2026 The parts arrived, and the repairs were carried out. Repairs and testing were completed before 6:00 PM. The total bill came to $2,940, which was $800 higher than I had anticipated. My ratings are as follows: 1. Service: 4 Stars. This is credited to Dang's professional and prompt service. 2. Price: 2 Stars. Very expensive; The total charge for replacing the Front Exhaust Pipe (parts plus labor) was $1,981. Front Exhaust Pipe - Mopar (68225541AC): The Mopar retail price is $857, but Central priced it at $1,245. 3. Time Required: 2 Stars. I had to rent a car for three days. 4. JEEP Vehicle Quality: 2 Stars. In the 3rd year of ownership (approx. 33,000 miles), the Exhaust Flex Pipe cracked. I spent $200 to have it replaced at a muffler repair shop. In the 4th year (approx. 40,000 miles), the engine valve cover gasket began to leak oil. In the 5th year alone, repairs are expected to cost $3,000. 5. Dealership Parts Inventory Management: 2 Stars. I booked an appointment online, specifying the fault and the parts requiring replacement; however, the dealership lacked effective and timely follow-up, and their inventory management was inadequate.

John Marcel was great, Elton was also great and helping . Dealership awesome. Evie Holmbergread more

This is the best Acura dealership in New England. I have gone to them all. I always ended up…read moregetting my cars from here. The GM, Mike is a great guy. He was knowledgeable, and is excellent at what he does. The sales team and service team was also A+.

Worked with Mark for a few basic things -extremely helpful and thorough , highly recommendedread more

Very friendly staff. Super knowledgeable about there vehicles inside and out. No haggling when it…read morecame down to the negotiation. They give a price for out the door. Definitely coming here again for my next purchase

From the owner: Enterprise Car Sales in Norwood makes buying your next used car easy. Search our inventory of cars,…read moretrucks, vans and SUVs with today's top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options - all from the comfort of your home. Visit our website or call your local dealership to learn more.

Top notch operation and very smooth process to acquire my Maserati out-of-state after reviewing…read morenumerous options across the USA. Specific call-out to Chelsea Harris who really knows her product and sales process to handle out-of-state buyers - ask for her when possible!

this is my personal experience in this place very bad dealership. I was just trying to get a quote…read moreon a BMW and I test drive 2 BMWs and the salesman Marc Francois started screaming and trying to fight me all because I didn't want to buy the car on the spot and then he called his manager on me to talk to me like nothing happened. it seems like if you don't buy a car there they will disrespect you and try to fight you and make the manager do the deal. worst dealership to go to get a quote.