Took my I-Pad in on a Monday for a screen replacement. Was told by Brian that they were his least…read morefavorite things to do, okay why did he point that out? He told me over the phone it would be $149. Then wanted to charge me $165 in person. When I mentioned what he said he honored the $149. Then he said he had to order the new screen and it would take a day or two to come in. He said he would call me Thursday or Friday. I made sure to point out I was anxious to get it back as I am a musician and have 300+ songs stored on it. On Friday afternoon I called him after hearing nothing. Brian was rude and said I told you we were backed up and it wouldn't be till Monday or Tuesday (That is not what he said). He continued to say you can come get it and I'll refund your money if you prefer. He was rude and short. I just wanted him to do what he said he could do. Six days later again I call him after hearing nothing. He said did you get my message on Wednesday (I had no message). He then said it would be ready Thursday afternoon by the time my wife gets there. When she arrived he told her it needed an additional part it needed to again be ordered and would be ready Friday or at the latest Monday. I called on Monday and left a message. Then my wife called and was told Brian was off that day and it would be ready Tuesday. Finally on Tuesday Brian called and said it was ready. 15 days of miscommunication and run around. Now my camera doesn't work when I reverse it. Half the screen is blacked out. After two weeks the home button quit working! What a joke. No way will I take it back. I found Brian to be arrogant and rude and a bit full of himself. Absolutely terrible communication and customer service. No apology for anything but rather he blamed me for the way I broke it. I regret that I didn't just buy a new one. I would never use this business again.

Excellent service! Got my iMac fixed by these guys and beyond happy with the price and work and…read morecleanliness when I got it back! Got it figured out the next day after dropping it off also they finished the work super quick a day earlier than what they said. Got it back hours after they diagnosed it! I Highly recommend this crew

Best computer repair experience I've ever had. They removed a lot of water damage from my Macbook…read moreAir, and replaced the failing battery for a very reasonable price. The computer worked great after that except the new battery wouldn't charge, so I brought it back in. They replaced it again and also replaced the I/O board, all in an effort to determine the cause of the problem and all considered warranty repair so there was no cost. Finally, when it still wouldn't charge they explained it was likely the logic board which is a very expensive repair. They said they could replace it, but given the cost, it's better to invest in a new laptop which was a really honest recommendation. But they salvaged the Macbook Air. Considering how much water was spilled on it, coming away with only a very slowly-charging battery is about as fortunate as it can get. All in all, they were very thorough, honest and the amount of time they spent trying to repair my Macbook Air was much appreciated, since a lot of the labor and parts were warranty. They called me regularly to update me on the job before replacing any part and making a recommendation. I'd bring any computer you need fixed to this location. They also offer military discounts. Although I didn't need it, they also do data recovery. Definitely deal with these guys before you send your computer in for service.

I was passing through here for vacation with crack i-Phone and they sayd they can't fix it eventhou…read moretheir website say they're "authorized". I know they just DON'T WANT TO FIX IT, probably because they descriminate, idk... Glad I don't like in this brain dead city. In Cleveland, there's dozens of places to get your phone fixed.

Best computer repair in FWB! Honest, fair, and reliable and he's always been dependable.read more

This business sells both laptops and desktops and is most likely the only place in Ft. Walton Beach…read morewhere you can buy a Windows machine without Windows 8 pre-installed. The owner is very well educated on this topic and will install Windows 7 if you bring him a Windows 8 machine. I bought two new Lenovo laptops from him and have so far had no complaints. I also brought him an older laptop with a power adapter issue. He was unable to find me the part that I needed but sent me to another store rather than make me wait for him to order the part. Overall I was very satisfied and would definitely come back if I needed repairs or a new computer. This business is closed on Mondays but open Tues-Fri.

Mark at ComputerWorks was amazing!! I'm on vacation in FL, and I had a paper due for school. I was…read moreabout to submit it when my laptop shut off and would not turn back on. I was freaking out. We scrambled all morning trying to find a place that would help with my laptop, and Mark called us back and walked us through some steps to see if it would help. Nothing worked.. BUT he reminded me that Microsoft backs up to a cloud, and I was able to retrieve my work simply by logging in on a different device. THANK YOU SO MUCH, MARK! Truly amazing service and very kind!

Our business has used Computer Works for about 7 years. They are able to do amazing things with…read moreeven the "sickest" computers. Always shows up on time, very professional and very patient with even the most uneducated computer users. Priced very reasonably and doesn't ever try to "sell" you anything. Wouldn't ever recommend anyone but CompterWorks!

Excellent service and very knowledgeable for what we needed. Highly recommend for your audio and…read morevisual needs.

We have had Chris and Nate mount all our TVs since 2017. Both are very knowledgeable, professional…read moreand very quick and clean. Both always make sure we understand how the tv works and always does the setup. Totally recommend this company for all your mountings and home surround sound set up. Love how clean the install looks.

This is a 5 star plus company. My desktop computer died when I booted it this morning. I suspected…read moreit was the power supply. I called Computer Help and they took it in right away. After evaluating it they called to confirm that the power supply had failed. They had a suitable replacement in stock, and I had my computer back for a very reasonable price and good as new in a couple of hours. It doesn't get any better than that. I'm going to use this company for any and all my future computer problems.

Kim did not honor the quote she gave me. She took weeks to finish a relatively minor job. She is…read moreuncommunicative and unreliable. When she finally "finished" the job, over budget and ridiculously late, I had to recruit additional help to fix the problems she had created. Be very wary of hiring her services.

Allstar was selected by Hisense to repair my in-warranty TV. They were very responsive in setting…read moreup the repair, had great communication about what they needed prior to arrival, and showed up on time. They were clean and organized, took care of the repair and made sure everything was set back up and working correctly. He even offered some tips to help maximize our TVs life and some good advise about warranties. I didn't know there were any old school TV repair shops around, but All Star still exists and provided great service.

HIGHLY RECOMMEND! Lydia and her team are very knowledgeable…read moreand detail oriented. Had awesome communication from start to finish. Will use frequent in the future for all repairs & recycling.

After attempting several calls and no answer, got a text from them. Drive to Niceville from…read moreFreeport and could not find them at the listed address, learned they had moved a year ago. Wasted time and gas to travel there. Continued to call repeatedly but no answer, drove back home. If they treat customers like this then they will treat your repair the same way. They lost my business!

I'm a local and I had to choose between Bay Networking and Happy Computers. I am glad that I chose…read moreBay Networking! I messed up my computer, and they fixed it right away. Kevin was so extremely helpful, polite and professional. He also kept me updated on my computer status. I am so happy with the affordability and service I received!!