Recently had car repairs done at Carstar Stouffville. They were absolutely fantastic .... the…read morerepairs were completed as quickly as possible: the communication before, during & after repair completion was textbook perfect; and the individuals were very professional yet personable. Would definitely recommend to others and would use again myself!

I had a really positive experience with CARSTAR. The staff were helpful and friendly and they went…read moreabove and beyond to fix the repair that needed to be done. I would definitely go back.

Recently I brought in our 2020 Lexis for a brake inspection and service. The receptionist and…read moremechanic Claire were courteous, knowledgable and efficient. I was told that my front brakes needed pads and rotors and that the rears should be good until early spring based on the age and mileage of the vehicle. The waiting area was clean with comfortable chairs. The garage was busy and seemed to be well organized. The bill was reasonable and I will get the rear brakes done here.

I was late to my appointment a few minutes, but the receptionist smiled and was nice to me. They…read morefinished my engine shampoo and tire switchover a bit faster than expected, and sent me a text when they were done. The reception area was bright, and even had a gentle smell of clean. (I work with older individuals during this time of COVID, so this made me feel more safe.) They know I am not from the area, so the status of my front brakes and lug nut was typed out on my receipt, so I could feel free to go to a mechanic closer to my house. The customer before me was smiling and joking with the staff, so this must be how well they do business all the time.

Brought my vehicle in for oil change last week, it was completed with no issues. My car was also…read moregiven a complimentary wash as well (it really needed it) with many thanks. The manager Florin arranged to update my GPS at no charge. He has gone above and beyond for the service level and it is most appreciated. As long as he is in charge of the service department you will have no worries.

Amazing service, great prices!…read more I've looked around a lot for a good trustworthy mechanic and have now found one. These guys are friendly, accommodating and to top it off price competitive. They'll answer all your questions and don't push any "add ons" or additional service. I'm really happy with the customer service and recommend this shop to anyone whether you only need an oil change, or major engine service.

Raymond is great, the guys are hard-working courteous and the prices are very good as well. I…read morehighly recommend they make things right.

I would like to thank Mike for the excellent job on refurbishing my car seat. Forty percent of the…read moretime I find myself fighting to get what I paid for or tearing some incompetent clown a new one. I was pleasantly surprised about my outcome at Specialized and have already recommended them. Thank you for being the good guys!

Really happy with the service I've received here. In a small town, you can't afford to rip people…read moreoff, as the majority of your business will be return customers. It really shows here, and they've gone out of their way and out of pocket to make sure things are done right. I would totally recommend it. Don't, however, expect to bring your car in and have them fix it while you wait.

5 Stars- I was convinced I had major issues with my cars…read moreCVT transmission and needed it replaced (I was told to never Google health concerns or car issues ever again :) . After explaining the sounds and symptoms I was assured that the problem was not the transmission and that it only needed some new spark plugs and that my engine light was on because of a leaky gas cap, that's it! We were shuttled by Amber to a great spot for lunch while my car was fixed, same day. I think I found my new favourite go-to Garage!

If I could give them zero or negative I would. I had transmission problems and my vehicle was towed…read moreto the closest transmission repair facility. Alex and Kyle are in the business of NOT being honest. I was quoted $600 to remove, diagnose and put back. After they diagnosed the quote came in the rebuilt by 2011 Jeep Wrangler transmission for over $4500. This was way above the industry standard for a rebuild which is no more than $3000. They would not provide me with a breakdown of the parts they needed to replace but verbally told me it was just the gears. Kyle told me he didn't have the time to write down all the parts. After I decided to go with someone else. They put all my transmission parts outside on their drive way for me to pick up. Attached are pictures of my parts left outside.This is not how you do business! I have since filed a complaint with the consumer protection act. I ended up going to triple A transmission in Newmarket and they ended up charging me $2700 flat.

Knowledgeable and honest. Whenever I bring my car in I know I can trust their recommendations and…read morethey aren't trying to up sell. No issues with all with any of the repairs.

Fair pricing on parts and service. Efficient and effective team works like a well oiled machine…read more They were able to find what the other shops missed. Vasco the owner and Bradford native is like the air traffic controller of this extremely busy 6 bay shop. The receptionist takes the order and details over the phone or in person (in person, in my case), when the vehicle comes in Vasco comes out and gets all the details, inspects it and he determines the likely cause with his extensive experience and relays this to the technician that will be working on it. There is no time spent scratching heads, they know their craft and execute it to perfection. Be prepared as it can be 2 weeks to get an appointment, but they and my vehicle were worth it! My Honda Element is a 2005 and I love my element, even though it's in great condition, they didn't mind that she was 'ahem' "mature" and over 200kms, they gave her the same treatment as the young cars and she runs like new! (so excited). Get the early appointment, come early and don't be late because they'll be a slew of customers behind you. They stand by their work after I mentioned a weld had been missed by a previous shop (they ask if they had done it they would have fixed it for free... Cool. Good to know!) Three other shops previously could not fix the issue, until this one - they knew exactly what and why it had happened, and how to fix it. If it happens to be an anomaly (like a transmission output sensor vehicle in limp mode on my dad's Chrysler 300) they will recommend a shop who can fix it. I like that they want the best and most efficient outcome for the customer and themselves. BTW they like baked goods :) (especially danishes) and are very appreciative if they come by the way of their desk. Hint hint. haha.