Warning to future patients: Dr. Herrmann at Assure Smile fitted me for an oral appliance before properly reviewing my CT scan. I experienced pain and serious issues, which I reported multiple times, in person, by phone, email, and text. Despite confirming they received my concerns, neither Dr. Herrmann nor his staff made any effort to help, follow up, or even schedule my regular appointments. This lack of care and disregard for a patient in pain speaks volumes about how they handle the dental needs of their clients. read more

Dr. Herman is an incredibly skilled and knowledgeable practitioner and working with him has been a wonderful experience. He was able to help me BREATHE normally through both nostrils for the FIRST TIME in 39 years after just a few months of working with him on expanding my pallet!!! As a child, I had traditional dentistry which confounded my preexisting malocclusion and mouth breathing issues (multiple rounds of braces, pulling teeth, etc) that led to many issues in adulthood for me including a very narrow pallet, inability to breathe through one of my nostrils, migraines, neck tension, etc. His skills and expertise was exactly what my family needed and being able to breathe normally is worth its weight in gold. He also works with my three children and keeps their teeth and mouths clean from a holistic perspective. He also works with my 11 year old on expanding his pallet so that he no longer will need braces. After working with him on expanding his pallet my son can breathe through his nose so much better and his sleep and behavior has improved so much consequently. I would never look back on taking my kids to a holistic dentist. The world needs more skilled holistic practitioners like Dr. Herman that don't just cosmetically treat crooked teeth with braces but rather gets down to the root cause and helps his patient function and feel better! I am a pediatric occupational therapist and I see so many children with ADHD that I know would benefit from working with Dr Herman bc they really are suffering from malocclusion of the jaw, mouth breathing, poor tongue posture, etc which affects their brain oxygen levels and brain development. read more

This is literally the best dentist I have ever went to, pain free service and the staff is amazing! I won't be going anywhere else!! Thank you doctor Hermann read more

Assure a Smile - The waiting area is so clean - Orthodontists Near Me - Miami, Florida

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The most unique, truly holistic dental experience I've had. They are super thorough, especially on your first ever visit, really taking into consideration your whole self, lifestyle, etc. to get a full picture of your oral health. Ari is the best dental hygienist I've ever had! Try to request her if you can. She really loves her job and is invested in making sure you leave with a healthy smile. Dr. Hermann is also excellent and has a really unique, refreshing perspective that you don't find from most doctors. He doesn't rush you and works really closely with the hygienists to give you a personalized plan for your ongoing oral care. read more

Just called to make my 1st appointment. Woman on the phone was super nasty rude in a hurry asking me to give a credit card number for $150 deposit and I won't receive an appointment till sometime in September she says. Also said I must pay in person before consultation $200 plus! I asked what this is for and she quickly responded with an attitude " I just told you "! I need your payment! I felt so uncomfortable and she ruined my wanting service with this Dentist! Seems like they are all about money and could care less about humanity! read more

Terrible front desk and disorganized billing department. I have been going to this dentist for about 15 years now. They got a new office location and pretty much everything went downhill from there. My whole family left because of their disorganization and lack of communication. However, I stayed as I have never encountered any issues. Until now... I went to the dentist for a normal cleaning. About a month later, my sister gets a bill statement that was sent to my fathers house that is for a service that I received. When calling the dentist to clarify the issue, not only does the front desk have a lack of communication skills but they do not care to assist or contact the insurance directly. The office claims although the bill was mailed and marked under a different insurance and patient name - this payment was processed and billed to me. I then call Aetna who confirms the bill was approved, processed and paid. When Aetna decided to contact the dentist directly to inform they had paid the bill - the first call was advised they the did not know the office/ doctor they were calling for. The second time my insurance called with me on hold. They stated that they did not send a bill; however, it was just a pending balance until the insurance pays. My bill clearly states this is the TOTAL AMOUNT due and right underneath it states if this is not paid within 90 days it will be sent to collectors... Ok next lie. The final conversation was with the dentist wife. Thank god, her communication skills are little better since she actually cares about the business. She states that due to Covid, her new procedure is to bill the patient and then have the patient deal with the insurance directly and get reimbursed. Strange because I have never dealt with this type of business with any other doctor offices. First of, communicate to your clients that this is how business will be done. Second, if this is your new process than why was I AND my insurance billed? I can't get reimbursed from my insurance if you are requesting payment from both of us. Oh and to top it off, when I spoke to the front desk and I asked since you billed both of us (Aetna and I) are you going to give me my money back once you receive payment from my insurance. I was advised NO with an attitude. Your staff can make or break you. And unfortunately, I do not think this staff / billing department reflects Dr. Herrmann's work ethics. However, due to several of disorganized and miscommunicated issues between 5 different family members and their staff. I can no longer recommend him as a dentist. read more

I love this holistic dentist even though I have dentist trauma from childhood! Hygienist Veronica and Geo are awesome! It is painless. I don't even feel the novacaine go in. I had all my "mercury" fillings removed and he used oxygen masks and latex barriers to prevent absorption. My last dentist hadn't done that and I was coughing black into my tissue. Dr. Herman even gives you a vitamin C drink after to support your immune system. He is up to date on latest non toxic treatments - ie he uses ozone therapy following deep cavities to kill bacteria hiding in tooth before filling it. Thanks for getting me to start going to the dentist again! read more

Assure a Smile - Waiting room assure a smile - Orthodontists Near Me - Miami, Florida

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Dr. Herrmann is my dentist till the end. I have been a patient of Dr. Herrman for many years now and am so grateful I found him. He is extremely compassionate, listens well, and is comprehensive in his approach. He saved my tooth from all the other dentists' who were saying that I needed a root canal and intuitively I felt this was not the approach I needed. Dr. Herrman's vision and response to the care of my tooth confirmed I had chosen the right place for the care of my teeth. Your teeth are such a sacred jewel - this is where our digestive tract start so I know my teeth are in great hands. He also safely removed the mercury fillings I had as a child and felt blessed to have become aware of this potential toxin to my body. He is a holistic dentist in everyway. He checks not only your teeth but other factors that can affect teeth health like DIET and STRESS. Never have I ever been asked about my diet and stress and how that contributes to my teeth. Again, I can't say enough. To top it off, I cried in front of Dr. Herrman explaining about my mental health and grabbed tissues for me and listened. He is my kind of provider, a person with a good heart and one that genuinely cares about all the people he treats. Thank you so much for the care you put to your patients!! read more

By far one of the top dentist in the country, not to mention Holistic ! Offers one crowns in 90 minutes or less with a great chair side manner. I wish I'd see Dr. Herrmann more on the traveling circuit teaching ethics, chair side manner and to be a true professional in the dental field. #CERECSFL read more

Great place! Very friendly staff. We got there and where seen by someone on time. I took my 2 year old and they were amazing! Very patient and friendly. They even have a box with toys for kids to take home! I also loved that it didn't smell like dentist office! They are homeopathic dentistry so it's amazing! We had a great experience read more

Ted is a wonderful, professional, an loves what he does. That's what makes the experience a good one. His staff is courteous and friendly. Thank you. read more

The best dentist and staff by far!! I had No wait time on every visit. They are thorough with their work, very clean office, friendly staff and make sure your experience is pleasant even when pulling a tooth isn't such a good time. I used to fear going to the dentist -not any more - I'm very happy I found Dr. Herrmann. His holistic approach and skill is superb! I refer him to my friends and family - read more

This dentist has no ethics and morals. I lost a good tooth because of him . He lied to me about what he was going to do. He will gladly take your money and proceed to destroy your natural teeth without your knowlege. Other dentists have told me what he did was criminal. Stay away from him. He has a nice smile and but he does not care one bit about you and your teeth.This one tooth will end up costing me over $12,000. Buyer beware. He would receive negative stars at least negative $12,000's worth. read more

I couldn't have been any happier with my visit for my 6 year old son. The entire staff is so friendly and patient. Nathalie welcomed us with a warm smile and Mercy gave us a tour and was so loving to our son who had a previous traumatic experience at Miami Children's Smile who wasn't patient with him at all. Dr. Herman is absolutely wonderful and so knowledgeable. Our son is a curious boy with lots of questions but they had no problem answering them and making him feel at ease. The whole family will be coming here and I'm so happy we found our new dentist for life! Thank you so much! read more

I have been going to this dentist for over 5 years. The doctor is amazing and will do everything possible to help your overall health, not just the health of your teeth. I have never had a problem with them in over 5 years, and that also includes visits for my son and orthodontics visits for myself (so a LOT of visits). They treat us like family. The doctor is also honest about what work really needs to be done. My son had two cavities and one was minor so the doctor said a filling wasn't necessary at that point and to make sure he brushed and flossed regularly and they would keep an eye on it. He never needed a filling for that tooth. And when my Invisalign progress slowed because of lack of room for my bottom teeth, he was honest with me about needing a jaw expander so I wouldn't be on Invisalign forever. So I took a break from the Invisalign treatment on my bottom teeth for a few months while I used the expander and went back to finish my Invisalign treatment after I had more room for my bottom teeth. It worked like a charm! I've also heard him with other patients and he's just as honest with them. He explains to patients what is going on and suggests what they should do and why, but he gives patients all their options and lets them choose. He understands and respects patients' choices. He cares and is down to earth and understands if you have monetary or fear restrictions and will work with you. Overall, I can't see me going to any other dentist at any point in my life or for our son. I drive an hour each way down into Miami and it's totally worth it. Oh, and the new office is beautiful! *** Update May 3, 2016: still seeing the doctor and winding down on my Invisalign treatment. My last two trays have been trimmed so my teeth on the sides can move and meet so my bite will be fully correct. My teeth are already SO much better than when I went in, I can't even tell you how excited I will be once my bite is fully normal. My son is also progressing well on his retainer (except for a blip in his progress because he lost the retainer at school, so we had to go in and do another imprint and get a new retainer a few weeks later). Still great staff and still great doctor and hygienists (especially Mercy and Geo). read more

Lost a LOT of money due to his greed in only wanting what is in your pocket, not in your mouth. Little to none hospitality from the doctor. Was not happy with my results!!!! read more

Worst dentist in the world! Office horribly disorganized. They said that they were a participating provider for my insurance and then after years sent me a bill and said that they no longer accepted and charged me $1000 in charges. When I disputed the charges they threw me into collections... for $1000. Be wary of this office...I can't stress enough how horrible my experience. My daughter had to go to another dentist to get her braces done correctly so that she would not have a gap in her front teeth. I strongly recommend searching for another dentist and avoiding the hassle of bad office management and poor inferior dental practices. read more

I really liked Dr. Herrman so much, the only thing that I'm angry about is that he referred me to Dr. Wheeler for migraines. I'm out 725 dollars trusting in Dr. Herrman's referral. I really believed and trusted in Dr. Herrman's referral, but Dr. Wheeler was one of the worst doctors visits I've ever had. He was slightly condescending to me, his evaluation medically irrelevant and ridiculously easy, better suited for a 4 or 5 year old child. He wasn't knowledgeable about the latest in medicine, food, or inflammation disorders. He stated to me that he couldn't find my skin disorder, so he gave up. His treatment plan also seemed like quackery and wasn't based on science. I would expect a Dr. to order labs then to prescribe a treatment plan. He didn't do that. He said I should try some stuff out and come back in a couple of months. What about labs? What about Science? I got nothing of value, nothing scientific. I wouldn't go back. I'm not the kind of person to not pay, but really I shouldn't have. I was ripped off. The visit was so bad!!!! Then I think to myself, Why would Dr. Herrman refer me to someone like that? I really trusted his opinion. That's the one area I would say Dr. Herrman made a mistake. I think he's a great dentist, just if he refers you to Dr. Wheeler, please don't go. You've been warned. read more