1. Assisting Hands

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Houston, TX

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Assisting Hands

1.0 (1 review)
Open • Open 24 hours

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VITAS Healthcare

VITAS Healthcare

(1 review)

VITAS hospice inpatient facility was an amazing blessing for our family. Mom spent her final week…read morethere before winning her 1.5 year courageous fight with lung cancer as she passed from our arms to those of her Lord and Savior Jesus Christ. The staff was so compassionate and caring not only for Mom but for myself and my family as well. They sent a hand-signed sympathy card to us. The Chaplain's office has called a few times to check in to see how we are doing, and they are sending periodic helpful resources. Highly recommend their care for your loved one.

From the owner: If you or a loved one is facing a life-limiting illness, VITAS Healthcare can help. We focus on…read moreyou, not your disease, to ensure comfort and dignity near the end of life. VITAS provides you and your family with a team of hospice professionals--physician, nurse, hospice aide, social worker, chaplain, volunteer--to meet physical, emotional and spiritual needs. We care for you wherever you call home--a private residence, assisted living community or nursing home. If symptoms become severe, we have Intensive Comfort Care, shifts of 24-hour continuous care until symptoms are under control. For those symptoms that cannot be managed at home, VITAS also provides inpatient hospice beds and units in local hospitals. With VITAS you're never alone. We're available 24/7/365, with support available even on holidays and weekends. In the transition from hospital to home, from curative to palliative care, from chronic to end-stage disease, VITAS is with you every step of the way.

Spring Creek Village

Spring Creek Village

(5 reviews)

We moved my Mom from another AL facility due to neglect. My daughter and I toured on Wednesday,…read morebrought my Mom for a tour Thursday and moved my Mom in on Friday. She loves the many social activities! The entire staff has been beyond helpful! The response to Mom's call button is 2 - 8 minutes. Mom is receiving excellent care. The residents are friendly and my Mom has made many friends. My Mom truly feels like she is home. I would give SCV 10 stars if possible

My family's experience with Spring Creek Assisted Living was mixed…read more On the positive side, my mom had a safe, comfortable space during the short time she was there. The food was good, and most of the daytime staff were kind and respectful to our family. We appreciated those individuals who showed care during an incredibly difficult period. However, there were significant issues that overshadowed these positives. Overnight staff repeatedly refused to assist our 24-hour hospice nurses with basic care needs such as turning my mom and helping keep her clean. This was especially concerning given her condition and the fact that hospice staff were present and asking for support. The most distressing issue came after my mom passed away. While she was alive, we fully paid the agreed-upon rate without dispute even though my mom was on 24-hour hospice care. However, after her death--despite the fact that she had lived at Spring Creek for only eight days and was on 24-hour hospice care the entire time--we were still required to pay an additional full 30 days of rent, including room and board and a full level-of-care fee. This was demanded even though the facility no longer provided--and in many cases never had to provide--care, medication administration, or meals. Of course this was outlined in the contracts I had signed while under duress and in crisis. During our immediate period of grief, administration was unwilling to have a compassionate or reasonable conversation about this. Instead, we were met with rigid demands and threats of late fees if payment was not made. At a time when we were mourning, this approach felt deeply lacking in empathy and left us feeling taken advantage of. While Spring Creek may be a good fit for some families, I would strongly encourage others--especially those considering short-term or hospice-related stays--to ask very detailed questions about overnight staffing support and financial policies after a resident's death.

Assisting Hands - homehealthcare - Updated October 2026

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