I've been admitted into Menifee Lakes Post Acute two times in the last two years.(2023-2024 *2025)…read moreI receive excellent care and I felt that my CNA's were very caring to my every needs.. everyone I dealt with from PT/OT, administration and all departments, kitchen, maintenance everyone was very friendly willing to help or at least get an answer for me, they all went out of their way to make my care/ stay the best. I would also like to thank the best CNA there in the facility ...her name is , ANARUTH she took excellent care of me for the 2 1/2 weeks I was there She made my stay so enjoyable, xo

HORRIBLE. We had a horrible experience with my mom's care under Menifee Lakes. They would never…read morebrush her hair so it became so tangled, when we asked that they please just brush it once a day a CNA cut off the tangled hair in the back and left the rest of the hair long. Her personal belongings were constantly "misplaced", her room and her were always unhygienic. We could NEVER get ahold of the nurses station, but when I would be there the RN would be sitting on her personal phone on Facebook. She developed multiple bedsores while there. And that's not even everything that was wrong with place. If you have the option to have yourself or a loved one in any other facility I would recommend never sending them to Menifee lakes. There were 2 CNAs we worked with occasionally that seemed to genuinely care, but other than that the experience was absolutely dreadful and made the already devastating process of losing a loved one even more stressful. Also I don't know when these pictures were taken but they are out of date and don't represent the facility well.

My husband was injured by untrained staff. He had repair neurosurgery yesterday, C2 - T3. That's…read moremajor 4 hr surgery on a 73 yr old. He was released after 2 wks, unable to walk & in tremendous pain. When he requested 911 to be called called staff manhandling error, they ignored him. They do not wash their hands from room to room, and due to this dismal like of basic hygiene, he now has MSRA. I just called Ryan @ the Springs the only Mgr that is proactive, and alerted him to MSRA is in the wild @ Springs. The food is processed & horrible. Most of the CNAs are untrained, and this is a cash cow for the greedy, and often sued owner. Google the 2.5 mil lawsuit he just lost, he owns hundreds of these Skilled Nursing Care Rehabs. Many, more than 10 per hall, sit in their wheelchairs, outside their room all day. Looking drugged & lost. Some of them repeatedly requesting a blanket. Most looking more than half dead. If you care about your loved one find another facility.

I referred a very special friend, a 92 year old woman. This friend is so special to me, I wanted…read moreher to be treated like a queen. So I recommended The Springs to her younger sister. She was sent from the local hospital to The Springs for a several weeks stay. She was treated "kindly and with patience " while there! Both her and her sister were overjoyed. Her elder care was as I expected!

I had a relative stay here and was impressed from top to bottom. Very attentive, and so much better…read morethan the other places I checked out. Newer building, clean and just a good experience, in a bad situation.

My grandfather was sent here after being at a LTAC facility. Everyone here was very attentive &…read morecaring. They truly wanted to see him succeed. This facility is clean & fairly new. It has state of the art equipment and the rooms are VERY nice & no shared rooms which was great for privacy. Everyone here was so kind & we always had visitors & they never minded. Definitely recommend 100%!

It has been so encouraging to have personal experience with a homelike care facility that holds to…read moreso high a standard of professional care and compassionate individual consideration. The owner and operator, Unikka, is not an invisible name. She is present overseeing, interacting, and supervising her hand selected staff. Situated on a sleepy country road just outside of old town, the facility is more like a large home. The kitchen is very visible and spotlessly kept. A large sitting room (family) greets you, bright and cheery. Having been in many assisted livings and nursing facilities, the demeanor and loving staff mark this as an exceptional rest for those in rehabilitation or needing consistent care and encouragement. They always receive visitors with grace and welcoming arms. Blessings and thanks for being above the requirements. Bravo!

Very clean facility inside and outside. Administrator is very caring and compassionate whose always…read moresite and put her clients first. I enjoyed working with her and friendly professional staff.

I've known Rebecca personally for a while now as community partners in the senior care industry and…read moreI recommend Always Best Care for being so exceptional, providing excellent guidance for seniors and their families when they need it most, and their team is the most professional, caring, and reliable!

They are extremely professional and accommodating. I enjoyed meeting with them. In addition, they…read morework with multiple agencies and others within their community,

day one we needed 24 hour, 7 day a week care and we had less than 9 hours to pull it off. Brent and…read morehis team got a crew of caregivers lined up for us with an hour to spare. We then had caregivers from this Brightstar office for 5 months and had an excellent experience. Upon discharge from a month long hospital stay, my mother was too weak to pull a blanket over her own head. She needed help with all basic activities of daily living: getting out of bed to the bedside commode, eating, dressing, bathing, assistance with oxygen, range of motion exercise and more. Brightstar Central Western Riverside's caregivers were 100% compassionate. All were well trained and transferred my family member safely. Mom even had a fainting incident and our caregiver Dania acted quickly to catch my mom and safely care for her until the family could get to the room to help. 100% score on safety and training. What was extra and unexpected to us as a Christian family: every single one of our Brightstar caregivers participated with us in family worship and were open in their expression of faith. This was very comforting in our time of need. When I wasn't around to have worship or pray with my mom, Wendy would. Our caregivers that stayed with us consistently through the end of our need were Wendy, Christina, Diana and Dania. These women cared for my mom like family. I had zero worries when these trusted caregivers were present. We also had great long term experiences with Brittany, Michelle, Asana and Margaret. From day one, special encouragement from Christina and Michelle helped get my mom moving and stronger with exercises each day. Brittany helped get my mom's brainwaves to function with writing exercises and puzzles. These women brought positivity into our home and inspired my mom to heal faster. (Hint: Christina also cooks excellent vegetarian dishes with an asian-inspired flare!). Wendy (a skilled CNA) was my mom's daily companion and was literally her extra hands. She would have thoughtful, God-filled conversations with my mom. She'd participate in her favorite hobby, card-making, and would help my mom meticulously complete each step. Wendy would go above and beyond the call of duty to be sure my mom was physically and emotionally supported. At night, Diana responsibly watched over my mom and our whole house. She cared for our home as if it were her own. I could sleep soundly knowing my mom was in her care. We had to request special assistance from two caregivers so my mom could attend my dad's funeral. Wendy and Diana worked as a team to be sure my mom was transported safely and cared for. This helped us as a family grieve and mourn. I can go on, but the bottom line is we loved our Brightstar caregivers. They will always be welcome by our family. I highly recommend hiring Brent's team at Brightstar Care Central Western Riverside.

Quite possibly the worst home Care organization there is. Do not work for this company do not hire…read morethis company. They treat their employees very poorly. The management here is absolutely awful. Please look elsewhere. This place is a joke. They talk down to their employees and they speak very harshly. They make you work on your days off when you have nothing left to give. How can you be a good caregiver if you have no care for yourself? I would never recommend this company. I'm talking about the Menifee California location. Todd is absolutely rude.

We have had nursing for our daughter for 2.5 years now. Previously we were with Maxim and moved 6…read moremonths ago to the Menifee/Murrieta area. The Maxim office here could not take our case as they didn't have enough nursing for their current cases let alone new ones (or so we were told). Premiere took us in right away and within a month or so we had a new nurse who we absolutely love. We are sad but also happy that our beloved nurse is moving on to further her education/license and we are still staying with Premiere as we search for a new nurse. While many agencies don't have any nurses for us to meet or try, Premier has sent us several to try and we are continuing our search with them to find the right one for our home and schedule. The office staff is amazing, kind, helpful, responsive, etc. They know me when I call and make me feel welcomed. I am much happier with Premier than I ever was with Maxim. I also like that Premier has all of their charting on tablets instead of paper charts that took up half a drawer in my house and seemed less organized. Overall, we are very happy.

If I could give this place zero stars, I would. My father died here after being left without help…read morewhen he needed it most. He was pressing the call button because he was struggling to breathe, and no one came. By the time staff finally checked on him, he was no longer breathing. No family should ever have to live with that kind of nightmare. This facility was consistently inattentive and neglectful. Why are the employees constantly on their phones instead of monitoring patients? The atmosphere is dingy, depressing, and uncaring. Staff walk around with attitudes like the residents are a burden instead of human beings who need compassion and medical attention. If you love your family member, think very carefully before trusting them to this place. People in these facilities are vulnerable and depend on staff to respond quickly in emergencies. In our experience, that did not happen here, and the consequences were irreversible. *This review is a warning to other families: do your research, ask hard questions, and don't ignore the red flags. I wish I read the yelp reviews before considering this hell hole.

My aunty was here for a couple weeks of rehab and she had minimal complaints. We visited as often…read moreas we could, they would even let us visit while she was in the covid ward just to talk outside through the glass door. Everyone was always super helpful and kind, I personally had no issues with any employees or medical staff professionals. They were so patient with her, helped her answer the phone and make outbound calls when she struggled. They even brought things I've dropped off to her. Loved seeing videos of her PT sessions and how far she has come since being admitted. Super appreciate everyone here and all their hard work!

Well I have been home for two weeks From the Murrieta…read moreHealth and rehab And I was there for a month And the care I received was great The office Staff the nursing staff the physical therapy therapist, Occupational therapists The CNA were very caring and kind We're they always right there when you turned on your light NO!! But the reason their were Taken care of a patient that required more attention They are a hard working group And I am on the road to recovery and forever grateful Joan Armstrong

my husband had a stroke and his left side is paralyzed. this was supposed to be a great facility…read more it's impossible to get someone transferred out once your insurance company is paying, my husband's a diabetic. they don't have a dietitian there because they feed him just like a normal person and then have to give them insulin shots several times a day because you know insulin. the insurance company will pay for more for that drug than jardien or metformin. they give him ice cream puddings, sugary drinks and juice. he hasn't received any sugar-free drinks there they're charging us $2000 a day so i'm not sure what the issue is. do not send your loved ones here you will worry all night long you'll have sleepless nights. my husband is paralyzed from his left side. he cannot change his own depends so they leave them wet. he'll ring the nurses button in for one hour. he's still wet. i have to call the nurses station and they never answered the phone. i've got to keep calling and bugging just to get him changed. it's been absolutely horrible sleepless nights missing my husband. he's not being taken care of wow. now it's time for reporting this facility to agencies cause this is ridiculous my poor husband

My mom's Alzheimer's had reached a point where she needed more care than we could offer her at…read morehome. My brother and I went to five different assisted and Memory Care Facilities around the Temecula Murrieta area, and all of their memory cares look like zombieland. Very few caregivers, everybody sitting around doing nothing, no music, no one doing activities no laughing and very very depressing. And then we found Vineyard Ranch. The facility is beautiful and very well-kept. When we walked into the memory care, everybody was out of their rooms and doing something. People were laughing, talking activities were going on everywhere, and staff were visible throughout the rooms. Completely different environment and that made us very, very happy. She has been there for 3 weeks now, and she doesn't mention going home at all. She tells everyone this is her home and that she loves it there. She's always doing an activity and keeping busy. She's made a lot of friends. The food is good and she finishes all of her meals. Staff are always there to keep an eye on everyone. After any exercise, the staff brings everyone protein smoothies. Every Thursday they have an excursion to someplace fun and stimulating. At a time when dealing with a situation like this, it can be extremely stressful and create feelings of guilt. Vineyard Ranch has made the transition smooth, easy, and very pleasant. We are so happy to see Mom happy laughing and involved. Couldn't ask for more than that.

What can I say! We finally found the best Assisted Living place for my Mom! This facility is the…read moremost compassionate and caring that we have experienced compared to all the previous facilities she was at before. This place has beautiful bedrooms throughout and everything is kept up beautifully! If you need a place you can trust with your family's needs, this is the place. Thank you Vinyard Ranch. My Mom is happy here!