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Services - Asset IT

Device support or repair

Laptop body repair

Laptop support

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16 years ago

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12 years ago

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7 years ago

Poor communication and unclear fee charging. The 'shop' lacked professionalism and I certainly wouldn't use again.

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Hex

Hex

(27 reviews)

££

Tollcross, West End

I managed to dump a mug of coffee on my laptop keyboard Monday morning, and had to start trying to…read morescramble to find an emergency laptop repair place here in Edinburgh. Darius at Hex was the first person I spoke to that gave me any confidence that the laptop could be repaired. I took the laptop to him on Monday afternoon, and he was compassionate, transparent, and very professional in th communicating to me what the timeline and options would be. Hex fixed the computer well enough for me to use an external keyboard the next day and expedited ordering of a replacement laptop keyboard so that I had it back working this afternoon. Very reasonably priced and wonderful service. I could not be more pleased and I highly recommend Hex for your computer repair needs.

This shop is very good both for buying computers and related accessories, and getting any repairs…read moredone - they even repair mobile phones which is handy if you have a phone that is damaged, but you don't want to replace. The prices here are generally pretty competitive and you will be likely to struggle to find somewhere else that can match both its range of products and prices - I certainly haven't come across such a place. In addition you get very good customer service and the staff know what they are talking about. It's well worth a visit especially if you have any repairs that need doing. I'm no expert on computers, but this does seem to be a good shop.

Source Electronics

Source Electronics

(2 reviews)

Newington

Brilliant friendly service, quality work, speedy repairs. After having disastrous repairs at other…read morelocal shops, I decided to give Source a go. I didn't use them sooner, as it is such a smart looking shop that I thought they would be much more expensive that the cheap looking places, but it isn't and the service and quality of parts and labour is different class. I'd had my iPhone 5s screen replaced at a cheap shop and it broke within days. I kept taking it back, but it never lasted more than three days. He even replaced it again, but that one just broke. They charged £35, but I found out they are using the cheapest possible screens that are £10 from China, and are rubbish. Source charged £45, but it is a great quality screen, it took them 30 minutes and I've not had any trouble in the month since fitting. I know that's just a month, but you can just tell that it is repaired properly with a quality screen and it will last. I then spilt something on my Samsung RV711 laptop keyboard and completely shorted it out. Nothing was working. They usually charge far less for a keyboard replacement, but on the Samsung the keyboard, palm rest and entire top of the base needs replacing. The cheapest I found a second hand one on eBay was £45 , new ones far more. I called around, and some shops wouldn't do it, and one central one quoted £99, just for the labour, and another quoted 3 weeks turnaround. Source ordered the part for next day delivery and then only took one hour to complete the repair. Total cost for the brand new part and labour £79. They said most keyboard repairs are £35, but this is the entire top due to the Samsung design, which is the palm rest, keyboard, tracking pad and right and left mouse buttons. They even fixed my left mouse button for no extra cost. My computer is now working perfectly. I'm absolutely delighted with Source Electronics and won't go anywhere else again. I highly recommend them. They are polite, friendly, very professional and the quality of the entire experience is 5 STARS! TIPS: 1. They open at 9.30am and told me this is the best time to drop off a repair as they have an additional staff ember in the morning and can do the job straight away. 2. Call first to ask if they have the part in stock, if not they will order it and call you when it gets in. My part for the Samsung took 24 hours to arrive. They had the iPhone 5s screen in stock. 3. Calling in advance you can also book in your repair, so you know they can do it while you wait on an iPhone. Plenty of great coffee shops near by. 3. They can also fit phone screen protectors. Even the most careful of us can scratch the screen of our phones, and if you have a screen protector it is that getting scratched instead. When you come to sell the phone take it off and the screen will be as new. The protector will pay for itself many times over through the resale value of a perfect screen. Scratched screens really effect sell on value.

Absolutely amazing! Managed to revive my water damaged iPhone and did so in only a couple of hours…read more-needing a battery and screen replacement. Cannot thank them enough. The staff there are also absolutely wonderful and cannot thank them enough for the amazing job they did.

PC Doctor - Our workshop

PC Doctor

(4 reviews)

Haymarket

It is a running joke between me and my friends that my laptop is still alive...just. For the last 3…read moreyears it has been hanging on by the skin of its teeth. We all have little tricks to sort out quirks, but this got to the stage that I would have to rub it here, poke it there, blow it somewhere else (don't start making up your own jokes) and take out the battery to make it work. When it took about 1hour and 45 minutes to start up, it became a bit ridiculous so instead of letting him go to laptop heaven I called the PC Doctor. Mainly because I was amused by the name, but it seemed appropriate in my case. So in I went and my little laptop was rushed straight to computer ER, with me watching nervously on, like a father worrying for his child. Soon the diagnosis came back, and it was bad. I slowly sat down in shock, not believing the words I was hearing. 'I'm sorry sir, he seems too far gone'. WHY GOD WHYYY??? 'But...' and there it was, my lifeline - the word every man hopes for when his loved one is slipping away from him 'But there is a radical new treatment we could try. DO IT MAN, DO IT!, WHY ARE WE STILL TALKING ABOUT THIS!!! And so it was done, and a few weeks later I turned up with a bouquet of flowers and some grapes to see my bruised and battered little laptop being rolled out on a wheelchair, soon to be in my arms again. And he was fixed. Yaayyy!! Back to reality though, and the PC Doctor, despite his frankly ridiculous name, is really good. He sorted out all the viruses and malware and got it back pretty much as good as new. It is not as good as I first got it and is deteriorating slightly, but to be honest I think that is more down to the fact I download an ungodly amount of music (and that's not an innuendo for porn) than anything else. As with all these companies, the PC Doctor is not too cheap but he will fix pretty much all problems, which is all you can ask for really.

Brillaint service from pc doctor edinburgh! Laptop repair and they now do iPad repair - as I…read morediscovered yesterday No hesitation recommending!

Asset IT - itservices - Updated May 2026

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