After multiple strokes and other serious health problems forced her to move to assisted living, my…read morebest friend definitely needed and deserved a place that felt like home. Susan lived in a number of AL facilities over a period of several years but would ultimately move out. She experienced a lack of adequate staffing as well as poor management, lack of follow-through, rude and unmotivated employees, and problems with medication and basic care. Thankfully, we found Tina and the Village at Heritage Oaks! Susan now lives in a great apartment, has plenty of friends, and enjoys creative and unique activities. The dining room serves excellent cuisine, and the staff members are supportive, skilled, responsive, and dedicated. They clearly love the residents and, most importantly, they treat each person as a unique and valuable individual. Thanks to Tina and the amazing a a staff, my best friend is a HAPPY woman. What a tremendous gift, and it is so wonderful that Susan finally has a real place to call home.

If there is a way to give 0 stars, I would. As a physician, I've taken care of really sick patients…read moreand helped families put their loved ones in skilled facilities and assisted living. From the outside view this facility looks amazing, however, it was anything but amazing. My dad fell multiple times and I was never notified. Majority of the time, my dad was not even transported to a medical facility for proper assessment which is what is supposed to happen, considering they don't have a registered nurse or a physician there to make an assessment. Mind you, my dad is on a blood thinner and could have bled internally. They were weeks. My dad did not get a shower and smelled like a dead corpse. My dad was confused for four days and the facility made an independent decision that it was UTI and thus did not transport him to the hospital. It wasn't until the geriatrics nurse practitioner from his regular doctors office visited him and found him confused and with a fever. When my dad went to the hospital, not only was he septic, but he also had a hemoglobin of 5.5 requiring multiple blood transfusions and invasive work up which included EGD and colonoscopy to look for the bleed. I brought up this issues with the facility multiple times with multiple care, meetings without success. I asked for my money back, and now Edward Kaiser, and the representative for the facility is giving me the run arounds and using intimidation tactics.

I was thoroughly impressed with the thoughtful care as well as the expertise received by Correy &…read moreJoel from Amada. Finding the best possible placement for my mom was daunting. I wanted the best for her and had been so disappointed with the options I found. Until I contacted Correy Webb at Amada. He listened to all my concerns and assured me he would find a placement for my mom that was professional and had my mom's best interest at heart. Amada delivered! I am so pleased as is my mom. If you are in the situation of finding appropriate care for your loved one I wholeheartedly recommend Correy & Joel at Amada.

Villa Natomas Elderly care has given excellent services to our loved one. Pio and Javier from…read moreadministration gave great services by assuring our loved one's needs were met and providing prompt assistance for even hospice care. Our loved one had more smiles during his care giver with Barbara Williams. She used her creativity to help his appetite since his taste buds often changed, that's why she was his gourmet care giver. She would find the best time to get his care done since he was not good about being on a schedule. And even at the end of his passing he would have a smile talking about her excitement care for him.

I felt bad about not being able to care for my mom myself, but I had to work, and our house was…read morecrowded. It was a great relief to find Comforts of Home. The care workers really are caring and are so amazing. My mom lived there for 6 years, until she passed due to her dementia. Comforts of Home was always spotlessly clean. Always smelled clean with something good cooking. The food was healthy and good, and they are always happy to provide my mom's favorite foods. I really don't know what I would have done without the care workers and their helpful recommendations and Maria's advice. My mom's dementia worsened every year, and this was all so new and scary for me. I loved my mom and visited her often, and always found my mom getting the right care at the right time. Thank you Maria for being so loving and caring to my mom and other clients, and for your advice. Also thank you in being so careful with who you hired to work at Comforts of Home. You always hired such caring, hardworking, gentle, and smart employees.

Awesome business consisting of generational care home owners. Minority owned / female owned. They…read morehave multiple options and locations. High recommend these folks

My mom moved here last year. Looked at some of the bigger places but I am so glad we chose…read moreWaterleaf! Family owned, very low staff turnover, very clean, reasonably priced and great neighborhood. My mom has a private room with a private bathroom and patio. The residents are great and so is the staff. The activities are good too: ceramics, flower arrangement, live music weekly, games, daily exercise, and more. My mom is always clean, well cared for, socially stimulated, and treated great.

This place feels very cozy and comfortable. I'm happy seeing the staff interact with residents and…read moreinteract which eachother in a positive manner. The residents all seem very comfortable and content here. I do recommend this place!

We are so grateful for the exceptional care Mom receives at Jazba. At 86 years old, she is…read morephysically healthy and remarkably fit -- her main challenges are related to memory. After three years of living with me, it became clear that Mom needed a higher level of structure, supervision, and social interaction than I could consistently provide at home. I began an extensive search, exploring nearly 40 different care options -- everything from large assisted living and memory care communities to smaller, private board-and-care homes specializing in dementia care. I asked tough questions about caregiver-to-resident ratios, staff turnover, nutrition, movement, music, routines, and social engagement. Jazba quickly rose to the top and became the gold standard by which I compared all other options. Here's why: A Warm, Homelike Environment: Each Jazba residence is a single-family home, full of light, warmth, and thoughtful design. Far from cold or clinical, they're inviting, clean, well-organized, and charming. Visitors and residents alike feel at home the moment they walk through the door. Nutritious, Family-Style Meals: Meals are prepared fresh each day and enjoyed together around the table. The menu follows the MIND diet -- rich in fruits, vegetables, whole grains, and plant-based, high-fiber foods -- supporting both brain and overall health. Meaningful Daily Activities: Every day includes music, art, gentle exercise, fresh air, and light occupational therapy. Holidays, birthdays, and life milestones are celebrated with joy and creativity that rivals any kindergarten class -- in the best way possible. Field trips between homes build a sense of community and connection among residents. Unconditional Acceptance: Residents are met with patience, dignity, and respect -- always. Whether a story is told for the third time or a memory gets fuzzy, staff respond with kindness and compassion. This culture of acceptance extends to everyone in the home. After just a month at Jazba, my mom began speaking to me with more warmth and tenderness than I remember from my youth -- a transformation that still moves me deeply. Compassionate, Competent Care: The staff are not only incredibly kind, they're highly capable and organized. Detailed records are maintained for every resident, which allows them to tailor care and keep families and medical providers well-informed. Whole-Person Support: What sets Jazba apart is their commitment to the whole person -- not just the diagnosis. My mother is a lifelong Seventh-day Adventist, and her faith is central to her identity. I worried about how she'd feel when she couldn't attend church regularly. Jazba didn't miss a beat: the team helped arrange transportation when possible, and on Saturdays when she couldn't go, they streamed the service on the big TV so she and other residents could participate together. When I visited later that day, I found them making crafts and listening to uplifting music. It was beautiful. Connection and Communication: Every week, I receive text messages and photos of Mom -- laughing, doing light housework (which she adores), creating art, or exercising with others. She's been at Jazba for four months now, and I can honestly say: this is the happiest I've seen her in over a decade.

It's been a year since my mom has been at Jazba and we are over the moon about how wonderful Shane…read moreand her team has been. We love the holistic values and here is mom's bestie Miss Zoe enjoying her spa time. My mom loves to snap pictures and insisted on taking pictures of Zoe (her roommate) I appreciate the responsiveness the team has been to accommodate our requests. Thank you Jazba Care!

Eskaton is a wonderful place. There is not enough space here to say why but I'll try... my mom is…read more79 and disabled due to a stroke but can do her own things except needs help with mobility, transportation, help if she were to fall. She lived in Merced with my dad (married 55 years) and he suddenly passed away. We had to hurriedly find her a senior residence closer to me or my sister with the 24 hour front desk, pull cord in the bathroom and pendant to wear around her neck to push a button for emergencies. Eskaton has all that and more! My sister also lives very close by so the location was perfect. Let's start with Joey, the first person I spoke to on the phone who runs the entrance area/front desk - he had no idea who I was or what we'd been through and he was just the friendliest kindest voice ever. He needed to transfer me to Latoya to inquire about apartments, but I already had a great feeling about it just because of how Joey treated me in that first interaction. Then Latoya was also extremely friendly, empathetic and more than happy to take the time to go over in detail how Eskaton works, which apts were available, pricing, and emailed me floor plans and the Eskaton calendars with meals and daily activities. She was glad to reserve the apt mom wanted even before we could get paperwork/deposit back to her, being out of town and at this time still dealing with my dad's passing, his service, packing to move...they both made a terrible situation into an exciting and welcoming new start. Tristin was next, helping to formalize paperwork and just the sweetest kindest person. They answered all my million questions and Latoya took a video and pictures of the apartment so mom could plan and feel more comfortable about the move. My mom LOVES it here. The place is classy and decor is beautiful. I'm jealous of her adorable apartment! The residents make a point to chat and say hello in the hallway, elevator, dining room. She loves all the activities - seated exercise classes, Ted talk viewings, live music, libraries on 2 floors. Most of all she feels very, very safe and welcomed. The food is delicious and we eat with my mom all the time. They also encourage (if people want to) to sit with others in the dining area. My mom right away started off with a nice group of women including her neighbor across the hall. She enjoys the social aspect of the meals. Often she is very busy with activities and doesn't have time to call us! Helen in the dining room is wonderfully sweet and so fun to talk to. She seats you and comes to every table to say hi and chat for a moment, which we love and I think for those who choose to eat solo it's nice to still interact. At Eskaton you're never really alone, there are friendly staff and residents everywhere. Toni in housekeeping is also friendly and kind and does an amazing job, my mom loves talking with her and seeing her weekly. My mom's apartment is always super clean and fresh thanks to Toni! Tom and Roberto who do all the repairs/hook up cable/hang pictures are so sweet and funny...my mom always talks about how they helped her decorate and they even put together a new walker for her so she didn't have to wait to use it! Recently, believe it or not, my sister actually started having stroke in their lobby!! My mom called it and yelled to Joey they needed an ambulance, he called right away and this is the whole entire reason my sister will make a full and fast recovery. The hospital said it's miracle-it is!! I want to also call out Matthew, Ellen, Daniel, Minayah, Arsel as just so sweet and wonderful. They have helped us out multiple times with literally everything. The building is super secure, the residents are watched over carefully, it's just perfect. I will also share that my mom has only been there 1.5 months and already this is our impression.

My review is for the activity coordination/ enrichment director. I left several messages for the…read morecoordinator over a couple months span asking if there was interest in my music students performing for the residents at Eskaton. (They have performed here before and it was a great success.) The coordinator never returns calls or messages. I never received word back, even after leaving my information and contact number and a voicemail several times (at the desk as well). It is really disappointing to not be acknowledged, have no communication whatsoever and a disappointment for my students not to have an opportunity to play at this time. The former director from last year was very prompt and welcoming.

The second star is for the very unlikely chance that they will actually go through with a video…read morecall that they keep promising. My uncle was placed here after he fell and broke his leg and more complications from that. He was already pretty bad off with peripheral neuropathy, now unable to walk and has been unable to really use his hands for a while now. He didn't have Covid before he got there but he does now. I have been promised a video call time with him numerous times, we have a very small family so my uncle being in this predicament is really hard on the whole family, and so far I have never gotten through. You may be wondering why I haven't gone there in person? First of all, Omicron. Second, I have cancer, and these people gave him Covid. Thirdly, it is far too long a drive for me to undertake. This is what makes the video calls so important, and I haven't been able to have one, and he's been there for - I think three weeks at this point. A staff response is not required. It's great in theory that you have video but if you only have one device for the whole facility and your Internet sucks, this is the type of review you're going to get. ALSO, YOU GAVE A FRAIL OLD VACCINATED MAN COVID.

Cna is very rude to residents behind your back. Wait forever to get help. They take away bed…read morepositioning for resident so they can't set their comfort and have to depend on staff who are never there to help. My husband never got his dinner. They let other residents in his room roam around, take his things, dig through his closet, etc. He is there because he had both legs removed, so he can't protect himself. This happens on a daily basis. When I went to visit, he had no water, not even a glass. I'm trying to get him out of this place. Some of the workers are nice and work in the office, but the floor staff need some pr training.