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    Aspire Home

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

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    5 months ago

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    Portland Mattress Makers

    Portland Mattress Makers

    4.3(27 reviews)
    23.2 miEast Bayside
    $$$

    Wait til you hear this story. Bought the mattress "top of their line model" little over 2 years…read moreago. Called "Sam" who we purchased the mattress from in Portland to tell him the edges had failed and there was a big hump in the middle. Sam never called back ( waited a month) called again ! Finally sales manager Catherine called today, said they would take the mattress back and "fix it"! #1 my husband is very ill and facing surgery in the near future and really would not be comfortable in the guest room #2 they take your mattress and fix it? What are you supposed to do whilst they are fixing it? #3 what do you get when you fix a piece of crap? A fixed piece of crap? #3 asked to speak to Catherine's supervisor, she tells me the only person she answers to is the owner Mr. Samaras, and he's not in for a few days. I already went to a REPUTABLE mattress store and bought a purple mattress. All I want is Portland Mattress Makers to come and get their product and be honest and at least give me a portion of my money back... ie mattress guaranteed for ten years... give me back eight years back! SO MUCH FOR SUPPORTING LOCAL BUSINESS!!!! Let's see if Mr Samaras calls me back!!!!!

    The only place to go for a mattress. Knowledgeable no pressure staff, clear concise info on the…read moredifferent mattresses Courteous delivery staff, even brought me a gift when delivered. Shout out to Sam in Portland, pleasure to deal with.

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    Portland Mattress Makers
    Portland Mattress Makers
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    My free gift and thank you card!

    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.7(129 reviews)
    18.4 mi
    $$
    Offers payment plans
    Established in 1991

    I was moving into a new apartment and needed a queen bed, two twin beds, mattresses, and a sofa…read more Shopped around a little and ended up at Bob's, where I had shopped for furniture previously. My experience has ended up being complicated and frustrating but there have been some bright spots. First, I stopped in and walked the store looking for some options. I picked a bed I really liked and spoke with an associate (Wendy) and a manager (Jay) who walked me through the process of ordering the bed and choosing a mattress. Unfortunately the bed was a few weeks delayed so only the mattress could be delivered on the Monday I'd be moving into my new place. I came back in with my kids so they could check out the twin beds and sofas and we could figure out what will work for them. The staff clearly figured out what we were doing and gave us space (other times various associates have approached me to try to start selling me shit, which I do not like - I prefer to browse and find someone when I am ready). Another day I returned and talked to another manager (Tyler) as I already knew what I wanted to get. He thankfully skipped the sales pitches and organized my order quickly. However he also said something odd - that they do not deliver on Mondays. So I was confused about when my mattress was actually coming. Then I got a phone call from the store asking if I wanted to move up my deliveries so they could be Tuesday (the day after my move). I said great! However, then they also said that the queen size bed I'd ordered was MONTHS away as opposed to weeks. I asked about the bed I remembered being my second choice, they said that one's unavailable too (why they have floor models that aren't available baffles me). They helped me select a similar bed over the phone though. Delivery day comes, the workers come and are very efficient and studious and there are a few communication issues as they didn't speak English well, but the big thing is that they couldn't fit my sofa in the elevator. I called customer service which gave me no options that could help me resolve the issue, and then called the store, and then went to the store in person to choose a different couch. Went right to Tyler and he and another manager (Skylar? Skyler?) worked to replace the item on my order. Later in the day I had second thoughts about my choice and went back to the store and chose a different couch, again thanks to Tyler. Were I to do this again, I'd have declined the fuckin goof proof nonsense, and opted for an outlet mattress instead of the bob-o-pedic one. Unfortunately it really depends on what associate/manager you talk to - some will sell you a bill of goods and others will actually help you.

    I have tried THREE TIMES with living room furniture with Bob's. Their couches and recliners are a…read moredisaster. The metal underneath the reclining pieces broke, and the finish on the pieces, which the salesman said would last for ten years minimum, began wearing off within two years. When you pay thousands of dollars for furniture, you expect it to last for a while. I don't have the money to spend thousands of dollars every few years for my living room. Save your money and go to Lay-Z-Boy or somewhere similar. Their products last.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Aspire Home - furniture - Updated September 2026

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