DO NOT WALK AWAY -- RUN. FRAUDULENT PRACTICES. I am beyond shocked by my experience at this office. I am someone who communicates clearly and thoroughly, and despite making my expectations very clear, this was an incredibly disappointing and stressful experience. I came in for cosmetic dentistry to repair a chipped tooth. I was explicitly assured by the doctors, staff, and sales team that the repair would be an exact cosmetic match and that my issue would be fixed precisely as promised. Based on those assurances, I prepaid $4,100 for future treatment, in addition to using my insurance. I was rushed into X-rays even though I was there for a different reason and was told, "We do this with everyone," despite my concerns. I questioned everything upfront and was repeatedly told that there was a money-back guarantee on everything. That turned out to be completely false. The repair itself was far below acceptable standards and absolutely not up to par cosmetically. I then requested to pay only for the repair performed and receive a refund for the prepaid future services. That request has gone completely ignored. It has now been over a month with no resolution. I have made multiple calls to the office and even contacted the regional manager -- no response whatsoever. As someone dealing with serious health issues, this added stress and lack of accountability is unacceptable. If you advertise a guarantee, you should honor it. The runaround, broken promises, and lack of communication feel deceptive at best and fraudulent at worst. Save yourself the time, money, and stress. Do not walk away from this place -- run. read more

Won't leave you alone. And they try to stack hella appointments on top of each other.

I went to this location for a bridge where I broke my tooth. While waiting for them to see if insurance will pay, even though I told them several times they have already denied it and I just need a price, they fitted me for a temporary partial. Arianna stated the price for the temporary WAS 142.40which I paid right away. She never said this is your portion. As I had told her repeatedly insurance will not pay for this. So she knew. I wanted a full price. I picked it up the next day. It told them several times it didn't fit right and was too tight on my teeth. They said it would adjust. It didn't and gave me headaches and flares up TMJ. So I stopped wearing it. They never gave me a recipe or any paperwork. Then I get a bill for additional $523.60. I called the main billing number and they said I could just return the device and get a refund but I had to call the office directly for that. When I called I spoke with Arianna was extremely rude and offered no solution. She wouldn't listen at all. They have yet to submit a quote to my insurance for the bridge which is what I came in for. I asked for her manager which she stated was James Russell. She said she would have him call me. It is now been over a week. I tried to call her back she refused to take my call and did not return my call. I have emailed Mr Russell and he has not responded. I called their main headquarters today and was told all they could do was submit a ticket to Mr Russell and it would be another 48 to 72 hours before I was contacted. DO NOT GO TO ASPEN DENTAL. DO NOT BELIEVE WHAT THEY TELL YOU. read more

I have never had a bad experience here. I've been a patient of dr brad for several years. He does great work. His staff has always been nice. Personally, I've never paid attention to the bust lines present as one reviewer commented on. (Not sure why boobs are an issue, but whatever). read more

I first tried the office at tulsa hills for a repair of a clean break of my dentures took to aspen to get fixed where they made me pay before even seeing or trying on the repaired denture and was told that they wouldn't guarantee there repair and If it didn't fit right after I could pay to have it relined as well which if put back together correctly I didn't need to have relined so when I finally tried it on they were put together crooked as all could be done so much so the part that's supposed to sit in front of the gums not only crossed over my gums it ended up with the back half of it about 1/2in behind my gums then to destroy them further in a bad attempt to fix there horrendous repair they made 3 adjustments where they shaved off the front lip of the denture from where it crossed to the end of it totally destroyed now and causing me severe pain and a black sore on my lounge all in less then a day of trying to wear them and of course the first bit of food and they broke again and I had to pay out of pocket as my plan didn't kick in for a few days and wanting to try and give them a second chance and book to get new set made cause I like the idea of the ones that can be converted to implants the office manager rushed me out the door as fast as possible not even trying to book appointment and they refuse to refund me for my destroyed denture that was repairable until they touched it. So stupid me I must be cause I thought maybe it was just that office that didn't have a clue on How to treat patients or the very basics on mouth and teeth shapes and alignment so after dealing with this process for about another month and a half and voicing concerns and displeasure in how's the wax ones looked and felt and even showing my old uppers and what I was looking for the new office brought me a set much smaller then my originals curve was off and it rocked from side to side and front to back again horrible worksmanship and lack of care of my opinion or anything I said about the shape feel fit and look of them cause the uppers front teeth are not straight supper narrow small and curve to the inside of my mouth like a ferret or something and had no suction at all even after several failed adjustments it didn't get much better still had all the issues mentioned then the bottoms were even worse they were smaller much more then the upper so they didn't line up what so ever if holding one side next to the uppers the first 3 teeth matched ok but it went bad from there the front teeth again were tiny like what a child would have and narrow this time having an outwardly curve to the front yet still sat way behind the upper front and the right side turned into my mouth once again worse yet the teeth on this side also were set wrong rotating in at the top so front edge of those teeth were what made contact not to mention sense the two dont line up I gotta keep my mouth and jaw crooked to close it or bite down again all this poor fitting garbage has caused me severe pain inability to eat and severe depression and anxiety to the point I am afraid of even going out in public let alone speaking to clients or anyone really after making some adjustments that didn't help much if any and I asked several times to have them redone with a look and feel and fit that resembled the old ones that I loved I was told by the dentist that they wouldn't remake them and that she was very happy with the way they fit and looked which blew me away cause she's not the one that has to wear them be uncomfortable put in pain unable to eat and generally look extremely stupid and goofy all things I was saying when the wax ones were brought to me. So now I gotta find a new dentist that will help me and hopefully listen to my concerns. Needless to say avoid aspen dental like the plague worst most uncaring and unprofessional staff and group of providers I've ever encountered read more

I had the worst dental experience at this dentist. I scheduled an appointment to get a crown procedure. Through the multiple appointments I had to get to the procedure and the permanent crown placement I never had the same dentist. I saw about 4 different dentists at the same location for this one issue and they were never on the same page. Whenever I was there for my procedure appointment, it was the most painful experience. The dentist had very large and shaky hands. She ended up taking off chunks of my taste buds. I left with my tongue bleeding and sore. I had my temporary crown on for about a week until my permanent crown came in. When I went to that appointment a girl who was not properly trained and had no idea what she was doing was tasked to put the permanent crown on my tooth. I told her my temporary one had fallen off so I didn't have it on my tooth anymore. She proceeds to put a caliper in my mouth to try to take the temporary crown off my tooth even though I had just told her it wasn't on there. So she tries to clamp down on my uncrowned tooth and I had literal tears in my eyes. I asked her what she was doing and she said "taking the temporary crown off" and I told her "I had just said it wasn't on there anymore". She says "oh". And proceeds to fumble around in my mouth trying to place my permanent crown on for 5 minutes. Then she finally gets someone else to place it because she had no idea what she was doing. I left absolutely traumatized from that painful experience. A few months later I'm still having extreme sensitivity where my crown is. I visit an entire new dentist that is not Aspen Dental to get it checked out. My new dentist told me my crown was not placed right and is too short not completely covering the tooth, leaving nerves exposed therefore causing the sensitivity. So now I am having to pay for an entire new crown replacement. I should've never gone here to begin with. Would not recommend Aspen Dental for any type of dental work. read more

Beware. They didn't fix my problem. Instead tried to sell me something very expensive. I was so glad to get away from there.

I went there for a root Canal and a teeth cleaning. After they looked at my teeth and didn't work on them . I was directed to an office where they told me it would be over 9000.00. I wouldn't recommend anyone to this place. read more

This is one of the 4 aspen dental locations ive been to, and like the other 3, it is a horrible excuse for a dental office. I guess they just tell every new customer (trust me at aspen, you're a customer not a patient, they dont care about your wellbeing, only care about draining your bank account) to come in at 1:30 bcuz when i got there for my appoinment at 1:30 it was standing room only. A little Covid-19 with your cleaning anyone?? They seem to have some obsession with hiring bigger busty women bcuz all 3 women working around the front desk fit that description and are showing cleavage. Not that i care about that, but it seems to be like a sales tactic or something. My appointment was made 2 weeks earlier but i watched probably half a dozen people get called back before i did, was waiting at least 45 minutes past my appt time just to get started!!And then when i finally did get back there, the dentist Dr Sylvia (they use their first names to make you feel more comfortable and thereby have a better chance of screwing you over) looked at the tooth that was hurting for like 5 seconds and refused to work on it that day!!! Are you freakin kidding me!?!?!?!?! Id already been in pain for 2 weeks and now i gotta wait even longer..These people are sadistic!!! read more

This place truly deserves 0 stars. Talk about a predatory business this is it, they've been harassing me with phone calls and letters (bills) in the mail since the beginning of 2021. They keep claiming that I owe them money even though I already paid everything I was supposed to out of pocket. I specifically informed the clerk at the front that I will not have insurance continuing into 2021 and that I will pay everything out of pocket going forward, and yet that idiot still involved my old insurance company which was no longer valid. When I got the first apparently "over due" bill in the mail from them sometime around feb-mar I immediately called them and asked why? And the same clerk just said, "oh we just upgraded our system and we're having errors and wrong billing being sent out as a result disregard this bill you don't need to pay it." And yet a few weeks pass by and I get the same bill again in the mail, only now it's been quadrupled into a couple hundred dollars. I call them immediately and ask why that is? And now the same clerk says that she will contact the old insurance company again but in the meantime it's looking like I might have to pay it after all. At this point I realized they're just playing games with their customers. It's not my fault that their clerk/system or whatever it was made the billing error and as far as I'm concerned I paid my share as I was told to after the treatment. I still continue to get harassing bills in the mail to this day for a couple hundred dollars claiming that the bill is "past due". Rest assured I will be contacting a lawyer to see what I can do about this continuing harassment and predatory business practices. read more

I went into their office in extreme pain without an appointment, they were able to get me back right away! They were very compassionate and understanding. The staff is kind and the office is very clean! read more

Everyone on the office were so kind. I really felt that Dr. Williams took the time to really get to the bottom of the issues I was having. And what I really love about this office is that I get see everything while he's discussing my issues. I really had a wonderful experience and will be back for sure! read more

Was told they accepted my insurance get there and don't. Waste of time. Also had my name instead of daughters.

...to add a little more context, my father is 90 years old! Again, thank you for the outstanding service.

Just had a great experience with Aspen Dental, Dr. Bruce Sharpe at the new 71st and Memorial Clinic. It's never fun having teeth extracted, but this was not a bad andius almost pain free, plus very friendly service. Highly recommend them. read more

My husband took off work to get a consultation. They said to arrive 15 minutes earlier for paperwork. They said they had his info. REALLY a new patient doesn't have to do paperwork. He sat there for an hour without being seen. He lost time off work and never got service. This is unacceptable. I would not recommend anyone go to Aspen dental Tulsa. Very disappointed. read more

Had a wonderful experience my first visit to Aspen in Owasso. The entire staff was so friendly and accommodating. Their dentist Dr Sharpe, and their hygienist JC were both outstanding. Best cleaning I've had. They have a lifetime patient! read more

I had been on medical leave due to a surgery, and was scheduled to return on Thursday 1/10/19. of course the week before i started having a toothache, I made an appointment with this office, went in for a consultation and it was determined i needed 4 extractions and a partial. My extractions were scheduled for the Tuesday following my return to work. But my tooth was really hurting, i went back the next day and asked if they had a cancellation before Tuesday could they please work me in. Dr Williams said he would do the extractions that day! and he said he would deaden me so I wouldnt be in pain. He didnt want me leaving in pain. He had those teeth out in less than two minutes and with little discomfort. On top of that the hygenist that cleaned my teeth that morning (forgive me for not remembering her name) made sure I would have my partial that day so I wouldnt have to go to work missing my front teeth!. Then when I returned later that afternoon to have my partial fitted Mishayla and Ashley made sure they were perfect and didnt cause pain. Everyone in this office from the receptionist to the billing lady to all the dental staff made me comfortable and feel important. I would definitely recommend this office. Thank you so much for all your help! read more