NO...NO...NO...DON'T GO... This Aspen Dentist Dr. Kapoor is NO good All I needed was a simple…read moreextraction He turned into a giant fiasco First of all , he was hard to understand spoke quickly with so much urgentcie all I wanted was him to extract ONE tooth His "team" estimated $1100.00 All I cared about was getting the damn tooth out of my mouth I paid the billing Secondly five minutes into the initial injections he came in and decided I needed another shot While the dental assistant shoved the suction tube down my throat Dr Kapoor spun around and jabbed me in my lip could have easily been my eye !!We finished the proceedure And I got out of there So long Aspen Dental I never want to see you again !!!!

NEVER AGAIN. I will never go back to any Aspen Dental location. I needed a failed implant…read moreextracted. They tried to upsell me to over $10,000 of care. My teeth aren't in that bad a shape for my age. They constantly tried to get me to sign for the $10 grand. First they had to give me a $550 workup and then they wanted to charge me for periodontal care for over $2000, then a bridge for a total of over $10k. I of course, said that I just wanted the extraction. I have good insurance, but even after insurance they charged me $375 out of pocket to remove a tooth that literally was falling out of its socket. Then to add insult to injury a month later I got a bill for another $168. THESE PEOPLE ARE CROOKS!!!! I'll go to a back yard mechanic next time before I set foot in ANY Aspen Dental location. Screw me......screw you!!

I went in for a 6 months fitting, I needed some help. Norberto and Ann were great to work with…read more they were patient and calm the process took a while so the end product was done right, the dentist was also great, very professional and skilled so when i left today I had a smile I was proud of. Bruce Jennings

I am a 70-year-old chicken-s***, when it comes to going to the dentist. However there is an amazing…read moreforce of nature at Aspen and her name is Ann. Her compassion, patience and understanding are beyond compare! When I first met her I had put adhesive in my dentures to get a soft line. I didn't know that you weren't supposed to use that he should when you geta soft liner put in. I did not only receive the softliner, I received an education as far as Dentures were concerned. Ann smiled ( did not laugh) and kind of rolled her eyes but with empathy. And I hear she was responsible for the beautiful Christmas tree that was in the office last year. She may be short in stature, but she's a force to be reckoned with with her knowledge of Dentistry. I also had the honor and privilege of meeting Norberto! He was a great coach at putting my hard Liners in today. He's extremely knowledgeable, put you at ease and simply fantastic! All in all, a great experience at Aspen Dental.

*problem has been solved, this is my original comment with 1 star rating* "They will quote you a…read moreprice and have you pay it upfront, they trick you into thinking that quoted price is what you will pay. Once they con you into getting the procedure done they will hit you with a bill almost twice the quoted price you already paid. They blame the insurance but these scam artist knew exactly what the were doing. Do not even step foot in the door." *edit* After having a conversation with the VERY helpful employee that commented on this review, she was able to figure out the error that led to us being charged the extra amount. We went from owing 450 to getting a refund of 48$. Im very happy with the follow up that I got, my problem has been solved and I now know it was a billing error. I no longer think Aspen Dental is trying to rip you off, it just seemed like it when the original employee I talked to brushed me off and blamed insurance. Im going from 1 to 3 stars, the lady who helped me deserves 5, but the lady I talked to originally wouldn't even bother looking at the situation and dismissed me as if I just didn't want to pay my bill.

Great team here working together to help get my dental health back on track. And bring back my big…read moresmile

I greatly appreciated my experience at Aspen. All of technicians were kind and welcoming…read more Dental Hygienists, Emanuel and Kelly were extremely wonderful to interact with. I loved having the opportunity to have personal conversations with them.

Tooth extraction, assistants Moe and Cynthia were very helpful and explained everything clearly…read more Quick procedure and was able to get a consult + procedure within days of my issue flaring up.

Dentures primary authorized by insurance but they didn't pay now 2 years later I contacted…read moreinsurance still not paid so now they hit me with a bill for $ 1500 now they sad if I make a small payment they would have doctor review it but when I tried to make what they call a small pmt they refused it. Because they said it wasn't enough and it went to attorney, but they refuse to do anything.i wouldn't refer a rat to them.....

I have had the same dentist for over thirty years. the same year I retired he sold his business to…read moreTopping, who does not do Medicare. I had a tooth and filling break off and when I expanded my search on mileage, Aspen came up. With diligent searching I found a couple negative reviews but many more positive. I called several dentist to try to get in before waiting 2-4 weeks. Both Yani, the national corporate contact and Markie, the local Manager were the first pleasant ones I contacted that could get me in next day! Today, I had 2 extractions, 1/2 periodontal cleaning and a crown started. Most of which is covered by Medicare with Humana. Dr Chein and staff (Kierra,Leslie, Uli and again, Markie) were all fantastic! Never had so much work professionally, efficiently done even at my lifetime Dentist!! If you are looking for a place you can be glad you go to,....go here!

Please don't train someone to draw blood on your patients. They should already possess those skills.read more

My dad was a dentist for over 50 years and I had scheduled an appointment with the Colesium…read morelocatio. They were absolutely terrible towards me-and on top of that I have an infected tooth so I am in pain-they were rude and condescending-it's a shame that they treat patients like this because my dadd office treated people like family.

well they charged my husband almost $2000 to pull a tooth. And my crown broke so they made a temp…read morecrown and attached my partial to it. when I got the permanent crown the clasp on my denture didn't fit. so he broke off the clasp cussing and said just use fixodent to hold it up there. gah!!!! now I have TMJ cuz it doesn't fit. And my husband can't wear his lower partial. so we are finding another dentist.

I don't like this place. I have a very heightened fear of the dentist. I had to have a tooth…read morepulled. The Dr was very rude. He didn't even tell me he was going to stab that needle into the roof of my mouth or did he numb that area. I cried so much. He didn't care. I need more dental work but I will not go here. I don't like the staff and it was just an awful experience.

Great experience overall. Emma took care of my cleaning and X-rays and was super friendly and…read moreefficient. I was in and out in under an hour, which I really appreciated. They also confirmed and are taking care of two small cavities, which I already knew I had from some pain when eating, and they explained everything clearly without any pressure.

Told me I would finance what insurance did not pay then tells me i owe 600 more for services VA…read moreextracted teeth so they only had to make dentures.

I'm terrified of dentists and shots. I made them very aware of this. So they pump my mouth full of…read moreshots then send me to the lady to discuss prices. I'm not ok at this point, visibly shaking. They made me believe my mouth was in horrible shape and if I didn't get all the treatments, I'd lose my teeth. Just to be clear I had a couple cavities and needed a wisdom tooth extracted. I paid several thousands of dollars for what they recommended due to the stress I was under. I paid the bill in full a couple days later. I wasn't trying to get out of paying the bill but I received another bill for $55 and called to tell them I already gave them thousands and I'm not paying another dime. Also I let them know that filling my mouth full of shots then sending me to discuss prices was not the way to do it. I should have been able to discuss treatment options and prices before anything was done in my mouth considering how terrified I am of everything. Sounds reasonable to me. The lady I talked to on the phone couldn't comprehend what I was saying and told me I was "using big words" . I explained in kindergarten terms a couple times that they need to discuss treatment and prices before pumping people's mouths full of shots. Especially if they make it known they have fears. She absolutely didn't understand what I was saying. I became aggravated and told her I was done with the conversation, the bill is paid and I won't be back. Completely shady business practice if you ask me!

Be very cautious. I'm insured by the largest Medicare Advantage Company. I understood that the…read moreoffice was famiiar with UHC and had thoroughly checked my coverage. I was told by the dentist what "needed" to be done and was given a printout showing the total cost, the insurance coverage and my share of the the procedure which I paid. Through the weeks of the process, I was surprised to pay some extras that weren't covered by my insurance. Fast forward to a year after the work was started, into the next calendar year: I received yet another bill for approx. 1500.00 to pay for other things the insurance "didn't cover" as well as exceeding the carrier's maximum. I called the billing person at Aspen, couldn't speak with her and left a message to call me. Weeks later without a return call from her, another bill, asking for immediate payment. Overall, I feel that I dealt with a used car salesman, not a professional dental office. I'm sure they will respond appropriately as they do for most negative reviews here, promising to used my review to improve their services in the future. For me, the future is over with this office.

Top notch care and quality service. All the staff were friendly, courteous and made me feel…read morecomfortable. They listened to my issue, came up with a plan and explained it all very thoroughly. I know who my dentist is from this day forward.

Gina is amazing! She puts me at ease from the moment I get in the chair. She keeps me distracted…read morethroughout the whole experience and doesn't make me feel stupid for being anxious. All the dentists I've seen have been so kind and thorough. Love this place!