I had their insurance for a while until I realized I had better insurance. I had to have a filling…read moreredone & with their insurance it cost me $300. Plus to fix another tooth it was going to be $1,500. If you like dental assistances doing 90% of the work go to her @ the Taj Mahal. My new dentist did the work she wanted $1,500 for & it cost me $0000. That's just one story, she has terrified my grandson of dentists. I would let her touch a dog let alone a human!!!

I highly recommend Lagrange Family Dentistry. Everyone is so friendly and they go out of their way…read moreto keep you informed of what they're doing every step of the way. They make you feel very comfortable and their attention to that comfort is amazing!

I have had a toothache for three days that has taken me off my feet from the pain. Called my…read moredentist two different times, trying to get in, Auburn Family Dentistry answered, were beyond polite and caring, and were able to get me in RIGHT AWAY! Thank you so much for the quick and wonderful service!

Dr. Painter and Teresa have been amazing. I hadn't been to the dentist in years. I had to have a…read morelot of dental work done and they eased my anxiety. They were very informative and caring.

You couldn't ask for a better dentist going to see Dr Mauk and her staff. The care and kindness you…read morewill receive will blow you away! I thought I liked my last dentist but not after being treated by Dr Mauk. She has taken the absolute BEST care of me. She is trained and skilled in a lot of dental areas. She very knowledgeable and does superb work. You will never regret choosing her as your dentist! I highly suggest them! Just call and make an appointment!

Extremely pleased with my treatment and the entire staff…read more Thank you one and all for your gentle touch and giving me a bigger and better smile

I recently had the opportunity to have extensive dental work done at Auburn Dental Associates. I am…read morenew to the area, and they were highly recommended. Dr. Andy and Dr. Anna worked together to give me the smile I love! The entire staff is friendly and caring. It was wonderful to have someone listen to my concerns and care about what was important to me. I never thought I would enjoy going to the dentist! Carol Miller 5/22

Best dentists I have ever had in my life. Professional, with the most modern equipment. I drive…read more40 miles from Coldwater to go to Alburn Dental. The entire staff is professional and friendly. Actually, enjoyable going to this dentist. Completely recommend them.

Absolutely as good as it gets!…read more I was in need of dentist for my 2 year old. I had heard enough dental horror stories to know I wanted a pediatric dentist. When I first moved here I heard some parents say Auburn Pediatric Dentistry was a good place to go, so given it's the only pediatric dental facility nearby I decided to give it a shot. I spoke with Jenny on the phone, who was extremely professional, yet friendly (the best combination in customer-oriented field). She was detail-oriented and smart enough to verify that our scheduled time was not during nap time (a brilliant question to ask!). She gave good advice as to what to tell my daughter about the upcoming visit and when I had questions to ask I didn't feel like I was being hurried off the phone (invaluable!). Jenny emailed me the forms to fill out ahead of time and then I also got a reminder call a week in advance. I believe our appointment was about two weeks from the time we called, so that seemed like a reasonable time to wait for an opening. When I first heard the dentist's hours I thought "well that's typical!" Meaning dentists always seem to have a truncated work week. However, in the next sentence, it was explained that the days that Dr. Derrow wasn't in the office was because she was doing work at Riley's Children's Hospital and the like. Okay, well, see, this is why you shouldn't jump to conclusions. She wasn't off getting her nails done--she was helping really sick kids. So today was D-day. After reading Dora's "Show Me Your Smile" book a dozen times we headed over (it's very near the hospital). Everything about their office is geared towards their patients; they even have an alligator mailbox! We walked in and saw my daughter's (first) name listed on the Welcome Board. What a nice little touch! We were given a warm welcome by Jenny when we signed in. The fish tank (Nemo-themed) and kid sized tables and chairs were greatly endorsed by my daughter as we sat in the waiting room. They do have a policy about not being seen (potentially) if you are more than 10 minutes late. I think we got called in right around 10 minutes after our scheduled appointment time. (I would have a problem with an office where you can't be 10 minutes late, but they can. Not that I think the clients should be late. More so, I believe the doctors/dentists shouldn't be either!) We were taken back by Megan who did her best to elicit a smile from my daughter by taking the time to show her the treasure chest and the paintings of the underwater scenes through out the office. She did a fantastic job of talking to both patient and parent and in explaining what was going to happen in child-friendly terms. Dr. Derrow was a blessing! She took several minutes before getting started to talk with my daughter and asked questions that are 2 year old-friendly (Do you have any dogs at home? Are you in a big-girl bed or still in your snuggly crib?). She even had grape-scented purple latex gloves. How cool is that? What told me this was a place to have as our "dental home" was when my daughter started to cry (it's virtually inevitable at this age, isn't it?) and I began singing, "Wheels on the Bus" and I was joined in by not only Megan, but also by Dr. Derrow. Everyone in that office goes above and beyond to make your child feel cared for and welcomed. So many people congratulated my daughter on her first dental visit (even staff that wasn't directly caring for her) that it felt like she had a cheering section. Moreover, all of the staff seems to get along with one another, as well, and it shows. Oh and Tracy was extremely pleasant and super helpful as we were paying and saying goodbye. I even ended up with a good recommendation for Chinese food on my way out! One thing I might do differently, though, is just to pick up their dental brochure before going in for your child's first visit. The pictures show what the office looks like and there are photos of Dr. Derrow to help your child know what and whom to expect. Over all, I will absolutely be recommending this office again and again. Auburn is very blessed to have them here.

I will never take my child back or refer anyone to this place. Very first visit and the dentist…read moresuggests surgery to do all work at once in the hospital while being put under. Then wants $6,000 up front before scheduling and after talking to several friends and family members this same place has been doing the same to others since they have opened in 2006. I would not suggest taking your child to this woman and then when you tell them you can't afford to pay that much up front they criticize you and talk to you like you are an idiot.

My son got his braces off today and I wanted to leave a review in appreciation to Dr. Eric…read more I am VERY choosey about which medical professionals my family sees after too many bad experiences - but Dr. Eric has, literally, some of the best "bedside" manners of any Dr. that I have ever interacted with (second only to a surgeon I worked with who called to check on me while on a vacation 36 hour flight away). Dr. Eric always spoke directly to my son and respectfully asked his permission before even pointing out any areas where improvement was needed (for example, during the consult). He always asked or informed us about what he was going to do before doing it. He never manhandled my son (unlike another ortho in the area we visited prior to selecting ELD). He complimented and encouraged my son, and was always extremely professional and kind. Five stars! Thank you, Dr. Eric, for choosing such a high degree of professionalism.

i wish i could give them zero stars... i am a patient there now and my brackets keep falling off…read morethe backs the day after my appointments, leaving a wire poking the side of my cheek. They are terrible at getting you in after too. If you're an adult with a job trying to get the smile you've always dreamed of. forget it. You'll never be able to get an appointment after work. Honestly wish I would have gone somewhere else.

Saying that I enjoy going to a dentist would be an overstatement! But when you are greeted by the…read morefirst of the friendly staff of "Smiles for Life" you know that everything will be alright. Dr. Heffelfinger is highly qualified, he is constantly upgrading not only his skills, but the skills of his staff and his equipment. Dr. Heffelfinger recommended a procedure called an overlay. The procedure saved at least one trip to his office and I think a lot of expense for me. If you are new to the area or have some reservations about the quality of your current dental care, I highly recommend contacting "Smiles for Life " for a consultation and treatment of your dental problems.

Dr. Nate and his staff provide a wonderful experience for dental care. I am not blessed with the…read morebest teeth, but he has restored my smile with top notch Crowns that look fantastic!! I highly recommend Smiles for Life for anyone needed any type of dental care.

My husband and I came to this office knowing our insurance company -United Health Care or U.H.C. is…read moreaccepted here. Before any work is done , the office verified with our insurance company what our responsibility would be, after UHC pays their allowed amount, for services. No procedures are done until our financial portion is collected at Dr. Bartman office. Patients do have to sign a document which reads that patient is responsible for what insurance does not pay. You don't sign it and no service. I signed feeling confident that we did our due diligence. Dr. Bartman also informed us what insurance will pay for my guard and my husbands crown and what our portion will be before we consented. After all procedures were finished....... 1. We recieved an 800.00 bill!!! 2. I called and spoke to receptionist at front desk and she could not explain why my bill was 800.00 and transferred me to Brian in the billing department. 3. Brian stated their office was not contracted with UHC-(They are per UHC) and our balance due is for being out of network. That made no sence! I did tell Brian to look at one account at a time. Not clump my husbands and my account together and start at the begining. I stated to Brian to look at my husbands account first , because thats the one you refer to as having the balance. I was not comfortable talking any furthur with Brian until I spoke with my insurance company. Needed more concrete facts. We decided to talk on May 9th after Brians vacation. He did not call back and when I did, he had not looked at the bill, since we talked last. He stated he would look it over with another biller and call back the next day. 4.Brian called back the next day and now states it was "my bill" and not my husbands bill that had a balance . He explains that Im responsible for any balance, if their office cant get the insurance company to pay. Brian sates that "insurance company's" don't like to pay out claims and gives me an example of another patient being denied. What a rediculous thing to say. Our insurance company denied my claim because Dr. Bartman improperly filed the claim. She failed to get a preauthorization and explain why I needed the mouth guard. At this point I knew I was dealing with a young, immature, inexperienced, unprofessional person! HELP!!! Brian would often say, "im sorry your frustrated " or " I know your mad" as well as , " I get why your not happy" but its your responsibility to pay, if there is a balance". First of all....Im not mad, frustrated or unhappy! That would imply I was dealing with a competant person. I was not. Secondly , you have no idea what I think of your ineptness! 5. I called UHC stated and explained what I was dealing with. Insurance representative explained I was not responsible for bill. She stated it was the Dr's. error by not complying with the UHC process, when filing my claim. She continued to state how clear it is to Drs., what is necessary to process a claim. And claims don't get paid unless Dr's. process them accordingly. As I stated earlier, Dr. Bartman had not preauthorized nor sent a medical necessity letter with my claim. I asked the Insurance representative to call Brian while I was on the phone and make it quite clear that the problem lies with the office and not me. She also would inform Brian what exactly was necessary to process the claim as well as remind Brian I had paid my portion at time of visit. 6. UHC calls Brian . 7. Brian calls me back and states insurance called and "everything's all set!" I could not believe his nieve arrogance in thinking he had a handle on "any"of this! 8. Brians head must be still in the sand, where he went on vacation! I stated I knew that UHC called because " I had them call and speak with you all the while I was on the phone". Oh my!!!! Brian stated that Dr. was already sending information needed to process the claim! He reminded me AGAIN how I would be responsible for any portion of the bill when Dr. resubmitts the bill correctly. Of course he did not use the word correctly in his sentence. I think I should bill their office for .... A. My time to fix this mess B. Dealing with an #! $** C. Office harrassment Better Business Bureau? Lol Never once did Brian take responsibility for himself or Dr. Bartmans role in this debauchery! Shame on Dr. Bartman and her staff for not doing the right thing in processing my claim correctly in the first place and for hiring an incompetant biller and customer service person. Does the doctor know how her office is being represented? Yikes! If I did not call inquiring about my bill, Dr. Bartmans office would never have resubmitted my claim to UHC . Instead I found the problem and facilitated, what I now hope, is my claim being correctly processed and no futher bills from this disheveled office! Another reason why insurance costs are high! Improper billing! Ps Brian...get your head out of the sand dude!

Everyone in this office is friendly and welcoming! They were able to get me in with only one days…read morenotice (twice)! Couldn't ask for a better dentist! I highly recommend Dr. Bartman!