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Aspen Dental - Round Rock, TX

2.4 (31 reviews)
Updated 2 months ago

Services - Aspen Dental - Round Rock, TX

Cavity treatment

Dental exams

Tooth filling replacement or repair

Teeth cleaning

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Horrible service, botched work and disrespectful/unprofessional staff. Wish there was a zero star rating. DO NOT GO HERE!!!

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Walked out after examination. Feeling misled. Unnecessary procedures. Always get a second opinion.

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Ask the Community - Aspen Dental - Round Rock, TX

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Serenity Dental Studio

3.7(3 reviews)
1.6 mi

I've been going to Serenity Dental in Round Rock for about two years now, and it's easily one of…read morethe best dental offices I've been to. The space is always super clean, and the staff are consistently friendly, professional, and welcoming. They make what is usually a stressful experience feel calm and manageable. Dr. Hersheal Aggarwal has been wonderful from the start. He's warm, approachable, and has a gentle way of encouraging better dental hygiene without making you feel judged. Switching to a new dentist can be nerve-wracking, but he made the process easy and comforting. Over the years, I've had cleanings, fillings, and teeth whitening done here. When I was nervous about whitening for the first time, Dr. Aggarwal checked in with me afterwards and helped eased a lot of my concerns. The results turned out great, and I felt well taken care of the entire time. One thoughtful touch I really noticed is the personalized welcome message with the patient name on the TV every time I come in. There have been a few times they misspelled my name, but they were always receptive and quick to fix it when I brought it up. Earlier this year, I shared that I had been furloughed, and Dr. Aggarwal generously comped my fluoride varnish. It was such a kind gesture during a difficult time, and it meant a lot more to me than he probably realized. There's plenty of parking since it's located in a large shopping center, and they've got a reliable system with email and text reminders that makes scheduling and keeping track of appointments super easy. If you're looking for a new dentist in the area, I highly recommend Serenity Dental.

Unprofessional, they need quality staff in their front office house! Talking loudly in front of the…read morelobby about a patient is a breech of HIPPA rights!!! Only come here if you want to have your information out in the open! To the Hispanic receptionist, thank you for telling your coworker what was appropriate! You are working hard!! Speaking in two different languages and not violating HIPPA! I appreciate that they have one competent staff member!

Clover Smile Studio - Dr. Ruparelia w/ Dental Assistant Jessica

Clover Smile Studio

4.3(21 reviews)
1.1 mi

This was my first visit to Clover Smile Studio. I found them online while searching for a Dental…read moreoffice that performs dental work on patients who are memory impaired like my mom who has dementia. So I was a bit apprehensive. however they made me feel very welcome when I spoke with an office person, I believe his name is Michael, by phone. When I arrived very early for my Mom's appointment, I was looking for a handicap ramp to wheel my mom in (she's 86), and Michael came out to guide me on where I could do that. I thought that was nice of him to take the time to walk outside and guide us. So after going in and filling out the paperwork, i had the opportunity to meet with the dental assistant. I felt very, very comfortable with her as she was very, very nice, and cordial, and accommodating to my mom which was the most important thing to me. After she managed to capture x-rays with this cool portable x-ray device, I was feeling much more comfortable since I didn't think my mom would let her capture x-rays since she does not enjoy people touching her or putting things in her mouth. But the dental assistant was able to do that with ease! Then the dentist came in to examine her and we discussed what our options were and I was very, very happy with our discussion. He was honest, and candid and very cordial with my mom. I was impressed with my first visit and I'm sure I will continue to be impressed with subsequent visits! I highly recommend Clover Smile Studio!

I had an appointment with this dental office as a new patient after my previous dentist performed…read moreprocedures on me without consent. It was very important then for me to find a new dentist who was respectful and able to deal with a gag reflex. I arrived 10 minutes before the scheduled appointment time and the person at the front desk would not look at me or acknowledge me whatsoever. The accounts person behind her, to her credit, finally acknowledged me and welcomed me and explained it would be a minute. I get that things can get busy and am willing to wait a reasonable amount of time as long as I am acknowledged and addressed respectfully. The person at the front desk eventually took my ID but was really brusque and unwelcoming still despite me continuing to be respectful and polite to her. I was asked to take a seat and told I would be called back. 25 minutes past the appointment time I had not been called back and no one had approached to explain the delay, let alone apologize. So I finally asked what was going on. She apologized twice now for the delay but remained unsmiling and distinctly unfriendly. At that point, she basically invited me to leave! I mean really?! What sort of business is this? You treat a new customer as an imposition and tell them to leave? At no point was I rude or pushy so her behavior was completely bizarre to me. She said they'd had a "difficult" patient who had taken longer than expected. I can completely understand that, but in the meanwhile you might want to let your waiting patients know there's a delay. You could reasonably offer to reschedule, but inviting them to just leave? Incredible. The place is in a strip mall next door to a gas station. It's all pretty sketchy. Not sure about all these glowing reviews but it certainly was not a positive experience at all for me.

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Round Rock Family Dental - Exam Room

Round Rock Family Dental

3.8(23 reviews)
0.7 mi

Finally, after multiple issues, we are finding another dentist. Sad, because Devin? who cleans our…read moreteeth is so good with us--especially my special needs son. Unfortunately, this office, like others, has a dentist more concerned about profit than people. We had to go elsewhere for teeth straightening as well due to the dentists profit-over-people mentality. So, buyer beware. You only need 1 exam a year for any treatment by state law. This dentists decided not to follow the law, tried to convince me it didn't matter since he could bill the insurance [is that fraud?] and I even offered to let him examine me at no charge as he indicated he had to "feel" good about my teeth before he could authorize a cleaning. His concern went away after I said I wasn't paying him. Finally, if this or something else happens to you and you want to complain somewhere besides here, you can always email the State of Texas at complaints@tsbde.texas.gov and let them know about your experience. Again, buyer [cause your not a patient here..] beware! -Kirk Zippe

He was the worst dentist I have ever been too. He over medicated me trying to prepare my back tooth…read morefor temporary. I ended up not able to get my mouth open. After $10Ks for Oral Surgery and year later I am back to normal. Never have the test over medicate because they feel they know best. They dont. Never back....

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Round Rock Family Dental - Waiting Room

Waiting Room

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Great Expressions Dental Centers - Round Rock - Front

Great Expressions Dental Centers - Round Rock

1.7(69 reviews)
0.2 mi

1 star only because there is no lower choice. We had gone here for the past 4-5 years. Never great…read morebut we didn't have insurance so cleanings were cost effective. Now to my cleaning appt yesterday. Hygienist sticks a probe in my teeth to the point of pain and the proceed to tell me I have periodontal disease. Never mentioned this before and I go every 6 months for cleaning. They give me a treatment option of approx $1275 dollars. I should have kept the bill so I could post it here. I tell them this is not something I'm committing to today and I would like my normal cleaning. They tell me that's not an option and it will cost $287. This is an hour later and they refuse to do my normal cleaning. Needless to say, my family and I will not be back. they are under new ownership and scamming people. Be very wary visiting this ripoff.

Watch out for the "infection control fee" that every patient has to pay now. They won't tell you…read moreabout it until your there for your appointApparently it's to cover masks for the employees to prevent them from getting covid and to keep their office clean. Just another stupid way for offices to collect more money from patients. Update- make sure you are cross checking prices with your insurance company. My husband and I were both told fluoride was not included with our insurance and wanted to charge us both that day. We declined for two visits now only to find out our insurance DOES include fluoride. I contacted great expressions and they apologized and gave us the fluoride treatment.

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Great Expressions Dental Centers - Round Rock - Door signs

Door signs

Great Expressions Dental Centers - Round Rock - Waiting area. There's a little bit of toys and magazines too

Waiting area. There's a little bit of toys and magazines too

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Aspen Dental - Round Rock, TX - generaldentistry - Updated May 2026

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