Came here in pain with a tooth that needed pulled and they got me in right away. The staff was very…read moreprofessional and friendly. They didn't try to push anything unecessary on me and were very thorough with how they explained everything. The billing side of things was pretty explanatory and to the point, unlike other dentists offices in the area.

The staff at Kepp and Kennedy was very friendly. They made a custom mouth guard for me and it was…read morebetter then I ever imagined a mouth guard could me. It is thicker and more protective than any other mouth guard I have used. Also, I don't have to worry about it getting knocked out of my mouth because it fits so perfectly. Everyone there was exceptional and I will most definitely go back to see them when I need some dental work done.

We left a dentist after 30 and have been seeing Dr Blake and his staff for over 2 yrs. We have been…read morenothing but 100% satisfied with everything. The staff is super friendly and Dr Blake is very knowledgeable and kind. We have had an array of procedures from normal cleaning, fillings, teeth extractions, and invisalign. At no time have we ever felt ripped off of taken advantage of. We are very happy and will continue to go. I recommend him to all my friends.

My grandson has seen Dr Myles a few times and every one has had a very positive outcome. Dr Myles…read moreand the Hygienist were both very relaxed . My grandson actually enjoys coming to the dentist now. I grew up with Dr Jerry ( Dr Myles Grandfather) taking care of our families dental care. We have seen both Dr Chris and Dr Myles. Both are amazing and so happy another generation of great dentists will be around awhile .

Accurately describing your services would be a helpful start. I wouldn't have called them if I…read moredidn't see periodontal which they DO NOT DO!

Melody was amazing! I went to another location closer to work for my exam and glasses, but I've had…read morethem since February and never liked how they fit. I was told they couldn't be adjusted because of the type of frame I purchased. While I was in Mattoon, I decided to stop in -- and I am sooo glad that I did! Melody took her time and explained that the issue was actually with my lenses, not the frame itself. She was able to adjust my glasses perfectly, and they finally fit comfortably. I will definitely be returning to the Mattoon store for all of my future needs. They also have a HUGE selection of frames! Many thanks, Melody!

Just went in for my yearly exam! I love going here because I can get in at a time that works best…read morefor my schedule. I will say scheduling an appointment via their website is easiest. I always have a really hard time getting through on the phone. But that is really my only complaint. Everyone working there does their job with a smile. The doctors are good about answering questions and giving honest answers. The front staff is super helpful with finding the right glasses for you and helping you decide what you want with the lens. They are not pushy either.

I have been going to IEE for more than 10 years. On my last appt just a week ago I arrived and…read morebegan filling out the paperwork. A man and lady came in and started yelling at the young man working the counter. Using such vulger language toward him, telling him ti "shut up" and calling him names. The young man Trevin handled the situation so well for someone so young. The young lady working as well, Alyssa, stepped in to help and both of them never once raised their voice. I went back with the Dr for the test and he was very personable and definitely made me feel very comfortable. He talked and it wasn't the usual rushed in and out service as the with the previous Dr from my last visit. When complete Alyssa looked up my insurance and explained to me what it all covered. She was very knowledgeable and helpful in deciding. This was the absolute best visit I have had. Special Thanks to Trevin & Alyssa for the amazing customer service!

They gave my daughter her glasses and the first thing she said was, "I can't see!"…read moreMy daughter's glasses broke so I needed glasses fast. So I thought going to Illinois Express Eyecare would be the best choice since they make their own lenses there. First, the girl that tests before seeing eye doctor, couldn't get the test done right, so she said, oh well we won't do that eye. Then, I knew things weren't going well when the eye doctor quickly checked her eyes and turned to me and said, "her eyes look good and are healthy". (Well I know that isn't right, she had a few styes and large red swollen lump , very noticeable, that we have been seeing for a year with her doctor) He said her eyes changed just a little. After 2 hours of them making the lenses, they handed it to my daughter. My daughter said, "I can't see". Then she felt really embarrassed because she said that and everyone looked at her. Well, the response of course is wait for a few days for your eyes to get use to them. We got home and my daughter was extremely upset. She said she can't see, everything is really weird. Things are curved. Can't explain it. I looked at the lenses and they were so thick, and curved and sharp on the edges of the lenses. Looked like they weren't finished lenses. Really bad and noticeable strange. Completely different from her old glasses, which shouldn't if they 'changed a little' So we went back next day in the morning to see the doctor, but they said the doctor isn't in. We told the lady what was going on and she checked with the prescription and said well it has changed quite a bit especially the right eye and that would be the reason for her not seeing well. I then said it was changed only a little. They said no it wasn't by the prescription especially the right eye. I said my daughter sees things curved, that's not ok. Then the lady got the glasses and looked at them and took them in the back. Came back to us and said they were made wrong. The guy who made them hit the wrong number when making them. Right there points to a fact that they do NOT have good service, there should have been a system in place to check the lenses to be correct before giving to customer !!! They worked on the lenses. As soon as we got out the door my daughter said I still can't see right, they are better but not right. So we waited til Monday, Doctor just left again. It was like 1:30 in the afternoon. I thought there would have been a doctor there, but no. Got an appointment for the next day. Went in the next day for scheduled appointment and they said he left early for the day, didn't we get the phone message? No, because they never asked for our phone number. So this was the 4th time there, trying to get glasses for my daughter. Five days now with no glasses to see right, now we have to wait for another appointment?! I asked for office manager. She was busy on conference call and it would be a while. So, I had to go home again and wait for her call! I asked for money back on the phone with the office manager. I was so frustrated by then and my daughter was so upset and couldn't see for days now.

I have been coming here for several years! The quality of care is great! I have not had a bad…read moreexperience here at all. Dr. Rodney always listens to me and knows exactly how to "fix" the problem. The office staff is quick to answer when I message in requesting an appointment. They great you by name when you walkin. I have had a few times I needed in right away and they got me in.

Go see them.....you won't regret it and your back will love you for it…read more Everyone is really nice and helpful

Dr Brown is an excellent dentist!! I recently broke a tooth with a large filling in it, was afraid…read moreit could not be saved. Dr Brown's assistant Lia or Leah did an X-ray , found the root was good, so Dr Brown said he could crown the tooth. He explained everything to me, he is kind, empathetic and oh so talented!!! He did an excellent job, I'm pretty sure he's a perfectionist, so very pleased with his work. I also must say everyone at Brown's Dental Care is very friendly! I would so recommend Brown's dental care, thanks so much Dr Brown and Lia or Leah

Dr Brown has been my dentist for 25 years. He's excellent and explains complex procedures in-depth…read more He has a gentle touch and listens to his patients. He makes certain that the patient has no pain. I've had several crowns and a couple of root canals with him. He's the dentist everyone should want.

Everyone here is exceptional. Technology is up-to-date. Excellent care. I've been a patient for…read moreseveral years and always impressed.

Over priced Did not properly give a insurance discount…read more They do not care if you are satisfied with your glasses Will never go back