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    Aspen Dental - Cambridge, MN

    1.9 (14 reviews)
    Closed Closed
    Updated a few days ago

    Services - Aspen Dental - Cambridge, MN

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Ask the Community - Aspen Dental - Cambridge, MN

    Melissa Hutchens, DDS

    Melissa Hutchens, DDS

    2.7(3 reviews)
    1.0 mi

    This office was our family dentist for over ten years. The…read moregood: the people who schedule appointments and hygenists are friendly and good at their job. Hutchens isn't a bad dentist. The bad: the lack of billing expertise and manners. They have an absolutely atrocious billing system that mashes family members together- even if those members are all adults- together on a billing statement. Our family repeatedly had to straighten out mix ups in this area: claims not submitted in the correct order, double submissions, double billing, some charges for work done not submitted at all, etc. It was truly a nightmare. We were regularly over-charged (only to receive a refund check later), regularly asked to pay our portion of treatment costs BEFORE they even knew how much of the procedure would be covered by insurance. These requests for pre payment would be discussed in an open lobby area filled with patients- very rude. The final straw- they chose to no longer honor my insurance provider (Blue Cross/ Blue Shield!) beginning Jan. 1 last year, but didn't inform us until we recieved a letter from them informing us of that fact in JULY- after our family had recieved dental treatments- in MAY and JUNE. Bottom line: unless you're willing to pay your dental bill in full at the time of treatment (thereby circumventing their atrocious, unprofessional business practices) I cannot recommend this business.

    While Hutchens is an OK dentist and the hygienists do a good job, I cannot recommend this dental…read moreoffice after over 10 years of going there. First of all I do not feel it is appropriate to speak to clients in a full lobby of patients about finances. The reception people mixed up my sons on occasions and totally messed up their different billings. I had an appt with one dentist and come in to find mine on vacation and they have switched dentists without even calling me. My son waited in the lobby over over an hour to have a dentist spend 2 minutes with him glueing a crown back in and charged him over $100 for it. Their pricing is higher than most of the dentists in the area. I have had 3 dentists dispute Dr.Crooks findings on 2 of my members and can't help but feel like this office has been gouging us and doing unnecessary procedures. The bookkeeping system and/or bookkeeper is simply inadequate with tons of errors, billing incorrectly to insurance, numbers that don't add up. To top it off they dropped my insurance and 7 months later AFTER work has been done, tell us and they do that by letter when my husband is in the office having work done. Very tacky, almost as tacky as the huge full length portraits in the lobby of the staff. The one of Hutchens looks like it should be on a dating site-not in a professional medical setting. There are many better dentists in the Cambridge area. I suggest you go see them.

    Stillwater Modern Dentistry

    Stillwater Modern Dentistry

    3.8(8 reviews)
    41.1 mi

    Clean, modern office, smart dentists, excellent staff. Able to get an appt without waiting 3 months…read morelike others. Recommend.

    I scheduled what I expected to be a routine dental cleaning, but the experience ended up being…read moreconfusing and frustrating. I spent about an hour at the appointment and ultimately left without receiving any cleaning at all. After the initial exam, I was told I would need a deep cleaning instead of a standard cleaning, and that I needed to schedule a different day. When I asked if I could just proceed with a basic cleaning as I had waited a few weeks for this appointment, I was told they could do one if I "signed a waiver", after agreeing to this she changed her mind and said she "ethically" couldn't do a basic cleaning on me. To give more context, I am in early stages of perio as most people are when they age. I have no bone loss, and the majority of my "pockets" are in the 2s and 3s with some molars in the 4s and 5s. I am not categorized as someone that desperately needs dental work by far. I've had four cavities my entire life, and was told I had none at this appointment as well. I can't help but think this was somehow a money grab. The staff member was polite and professional throughout, but to be told that without agreeing to a much more expensive treatment, I wouldn't receive any cleaning at all was so strange. I wound up later being quoted about $1500 for the cleaning she said I needed. I understand wanting to provide appropriate care, but I would have appreciated clearer communication ahead of time and more flexibility in options as not everyone has dental insurance or $1500 laying around for basic dental care. I also want to mention that I was surprised to learn this clinic is part of a larger corporate group. It presents itself like a local, standalone practice, so I didn't realize the connection until the day before my appointment when they called to say I had been to one of their other locations previously and therefore didn't qualify for the new patient pricing. That part was fine, but it felt misleading since the other clinic has a completely different name and is in another city. I had no idea the two were connected--especially since I hadn't had a great experience at that prior location--so that added to the overall frustration.

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    Stillwater Modern Dentistry
    Stillwater Modern Dentistry - Oral health means better health! Learn more about the Mouth-Body Connection at Stillwater Modern Dentistry

    Oral health means better health! Learn more about the Mouth-Body Connection at Stillwater Modern Dentistry

    Stillwater Modern Dentistry - Same Day Crowns can be performed with our CEREC technology

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    Same Day Crowns can be performed with our CEREC technology

    Aspen Dental - Cambridge, MN - generaldentistry - Updated August 2026

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