1-star - Absolutely terrible experience at Signature Dental Group in Algonquin. I went in today for…read morea routine cleaning, but after wasting 20 minutes of my morning, they flat-out refused to provide any service because I declined dental x-rays. I made it clear I didn't want or feel the need for x-rays, and as a patient, it's my right to refuse them--plain and simple. Informed consent and patient autonomy are basic rights in healthcare, yet this office treated me like I had no say. They wouldn't even perform the cleaning without forcing x-rays on me first. No real explanation beyond "policy," no discussion of alternatives, and zero respect for my decision. This feels like nothing more than a blatant cash grab--pushing unnecessary radiation exposure and extra billing instead of focusing on actual patient care. The staff couldn't (or wouldn't) explain anything properly; they just see patients as dollar signs. Poor communication, zero empathy, and a complete disregard for patient rights. Signature Dental Group (and their "gentle" approach--ironic) is a joke. I will never return, and I strongly advise anyone reading this to go elsewhere. Find a dentist who actually listens to patients and respects their choices instead of strong-arming them into procedures. Save your time and money--avoid this place at all costs.

I was just there the other day and the dentist and the back staff are AMAZING!!!! The girl with…read moredark hair at the front (the one who answers the phone and handles the insurance) is completely NASTY!! God forbid you ask ANY QUESTIONS, you will not get an answer. You will be told to call insurance or HR. Clearly I don't have medical jargon memorized so when I ask a simple question, I'd like an answer with the nasty attitude removed!! I will go back because everyone else is great but will report you to the manager next time!!

My dentist referred me to this periodontist. I was nervous , worried about the potential cost and…read morekept putting this visit off. The last periodontist I had seen was so negative and dramatic that I practically felt like a leper. The office staff immediately put me at ease. The exam room had a television on the wall to distract and entertain me which calmed my nerves. The doctor was friendly and reassuring as he examined me, explained our game plan and reassured me that things weren't as bad as I thought. By the time I was ready to check out the staff had already checked out my insurance plan and gave me an easy, affordable plan to maximize my benefits. I walked in the office an uptight nervous wreck. I left the office reassured, a huge weight lifted and a positive perspective with the feeling of a great team behind me and for me.

This office is the best. I have been a patient of Dr. Fiandaca for about 10 years. They really care…read moreabout their patients and explain exactly what your procedure will be like. They take great care in making you comfortable before, during, and after the procedure. They also give you other options to correcting your dental issue If any are available. The hygienist there are very good really taking their time and do an excellent job in making sure your gums and teeth stay healthy. Great office I wouldn't go anywhere else.

My son had wisdom tooth surgery at Lehman & Menis. Dr. Lehman had a great attitude and his…read morestraightforward but humorous manner during the evaluation put my son at ease - which is pretty hard to do because doctors make him anxious. But Dr. Lehman answered all his questions patiently, made him laugh, and made him feel comfortable about getting his teeth removed. On the day of the surgery, the nurses and anesthesiologist were all very warm and kind, which really helped my son feel relaxed and at home. He had his teeth removed with no problems. I remember when I got my teeth removed (granted - a long time ago) I swelled up like a balloon, but my son didn't have a single bruise and barely any swelling so it was obviously very skillfully done. Thank you Dr. Lehman and staff for an experience that was as smooth as it could be! We appreciate you!!!

They did great work. I had my tongue tie cut. I am 48 years old. It was bothering me. I know…read morelonger have issues with it. So glad I went to see Dr Menis. Staff waa friendly. Billing was on point. You get charged the first day about $95.00 i think it is for consultation. Then when your insurance picks it up. Lehman and Menis office will send you a check of $95.00. I think that was the amount. Make sure to confirm your appointment through email and they might send through text message as well. Sorry, I can't remember. . I am very happy with my mouth now. Thank you so much. Doctor was funny too

Dr. Gaw is the best. extracted a bad tooth, pain free, followed up, such a great doctor. love…read morethe environment, office decor was is great, looks new and modern, very clean mark

Three visits, three issues. The first time I went to Renovo, it was to get a retreatment on a root…read morecanal. Everything seemed to go fine and I really appreciated the care that Dr. Trinh showed me. So when I started having extreme pain in the same place, I went back to Renovo. I got Dr. Wong. Nothing visible on the x-ray, so he decided I must just have some discomfort from my crown, which he promptly pulled off. (Btw - the pain was way higher than my gumline). When my response was near to tears instead of relief, he seemed perplexed. He took me to the 360 x-ray machine, which showed a big abscess in the same root that had been retreated by Trinh. Wong retreated it (again) with apologies that I had to go back to the dentist and pay for a new crown to replace the one he'd unnecessarily removed. Both Dr. Trinh and Dr. Wong are pretty likeable guys, so I was willing to chalk that up to human error. Stuff happens, I guess. But then. I was sent back to Renovo by the VA to address a tooth that was so infected, it was coming out of the side of my gums. Dr. O'Hara told me the tooth was likely cracked through and needed to be pulled. I'd been in pain for months and thought I was finally in a place where I could get relief. But Dr. O'Hara got demonstrably mad at me when I asked if they could pull the tooth. It turned into a weird drama that I don't fully understand. (They seemed to have a lot of issues with working with the VA.) They told me they do not pull teeth unless they also get to be the ones to put in the implant. In the end, Dr. Trinh walked in, pulled the tooth and walked out. I had to call my dentist to ask for after-care instructions. Such a bummer. I really wanted to love this place. But I don't recommend them. At this point, I can't. I can get past the rude receptionist in Schaumburg (the Elgin one is great), but the quality of care is not great. Endodontists are usually awesome problem solvers. Unfortunately, these guys have caused me more problems than they've solved.

My kids had oral surgery here today. Dr. Richard is amazing knowledgeable and very professional…read more Jill was very caring and informative. Office is very clean and everything was completed on time.

From the owner: Wisdom Tooth Removal Dental Implants…read moreCorrective Jaw Surgery Tooth Extraction Bone Grafting Intravenous (IV) Sedation TMJ Diagnosis & Treatment Oral Cancer Diagnosis & Treatment Mole Removal & Skin Cancer Facial Pain & Trauma In-office CT Scanner CT Guided Implant Placement

Dr Jones, THE BEST around! Caring, informative and catered to my severe anxiety along with his…read morevery caring staff.. cost was also very fair. THANK YOU!

I sincerely apologize about my last review. Doing research,…read moretheir prices are very affordable . I did not realize how much more expensive procedures cost these days. That was my ignorance. Our family has had a lot of things done there within the last month and they have been very accommodating and kind . And with all the new technology available to us these days, I'm sure it is best to have a completely accurate x-ray done . I highly recommend this place and I'm very embarrassed about my ignorant review .

Over the years there have been ongoing administrative issues, especially with billing and chart mix…read moreups between my account and my mother's because of our similar names. These mistakes happened more than once and created a lot of unnecessary stress. Most recently, I received a charge for an appointment I missed due to being in a car accident. I called the office immediately at the time of the accident, so getting a bill was frustrating especially when insurance covers at 100%. Sorting it out required a three way call with my insurance and the communication from the office during that call felt defensive rather than helpful. Even more concerning, my mother had a situation where she repeatedly reported severe pain and swelling but was reassured everything was "fine and good to go for a shiny new implant." Her condition ended up being far more serious than expected and required her to be in the hospital for several days due to a sever jaw infection. That experience really shook our confidence in the evaluations, treatment, and communication we received. I'm sharing this not to attack anyone, but because these patterns with billing, chart accuracy, and communication have become hard to ignore. I truly hope the office takes feedback like this seriously. Patients need to feel that their concerns are heard, their charts are handled carefully, and that any serious life threatening symptoms are treated with clear attention and care immediately not down the road.

Molly is an amazing hygienist! She is gentle and caring. My whole family uses her. She is also…read morewonderful working individuals with special needs.

Awesome people. Thank you again so much for seeing me same day as needed. So thankful and great…read morejob. Pearl Jam and Star Wars added bonus. Cannot recommend them enough .

I'm the luckiest person to have this dentist recommended from my brother who still a patient with…read morehis whole family still doing regular visits. having been a patient since 1977 when the father Paul Took me as a patient I soon found out he was Top notch professional very personable not someone who just tried to sell stuff not needed Through the years great conversations and great service.now retired fast forward to now I'm still lucky Paul's son Kevin is my dentist I couldn't ask for anything better Some of the most fun I could have at dentist office conversations wise my family would never go anywhere else total professional with patients of any age So yes I recommend this dentist office to anyone needing these services

The dentist only thought of trying to make money on a crown. I had an infection in my tooth. Told…read moreher twice. She said come back in month. It got worse! Had to go on antibiotic.. I gave her my info on allergic medicine. She gave me that same type of medicine. This delayed me more since I had an operation scheduled and needed to be healthy. Guess what, I had to postpone that surgery. Had to go back to my regular doctor and pay for another physical so I could get cleared for my operation. She did not listen to me at all after explaining everything to her. She messed me up. Now wants to destroy my credit! Will never use her again! Stay away.

Staff is friendly and efficient. My appointment started on time. I went in for my 6 month cleaning…read more Great job. No pain. Gentle and kind. Helpful suggestions about a couple of flossing improvements. Dr. Rao reviewed my X-rays and teeth. Great job. I have been going here for several years.

Receptionist and office manager are fine. Beyond that? Perfunctory exam and treatment. Charges…read moreare high compared to the market place, but they have 8 or 10 fully equipped exam rooms and one dentist, so somebody has to pay for that overhead and Randall Road rent! I won't be returning. Their estimate for work was $19,000. Other dentists have quoted $3-$5,000.

DO NOT go to this place. My 84 year old mother was scammed over $2400.00 with dentures SHE can not…read moreuse. They wouldn't take a credit card either. They told her her insurance (which btw she has dental insurance) they couldn't bill. They ONLY wanted cash. Bug red flag. My poor mother has not been able to eat solid foods since July of this year. On top of that the Dr Igor removed 5 teeth at one time ( on an elderly woman) which is un heard of. I would never ever go here. Please beware! . Shame on them.