Working with Aspen Roofing on my roof replacement was a very positive experience. Their Team was informative, thorough and responsive throughout the process. Bo took the time to provide thoughtful recommendations that will benefit the roof long-term. After the work was completed, I was especially impressed by how clean and well-organized everything was - there was no sign that such major work had taken place. read more

Beware gave me a quote that was 3 times everybody else's. He was supposed to come out and look at the project and he never did he just sent it through my email with the information I gave him read more

Bad!!! After the project was done was advised i still owed my deductible. Even after talking to two people i still wasnt believed. Tyen finally a manager agreed. Then i was harassed for over a month by the project consultant for moey the insurance never gave me. End recently by him calling me a liar. Threatening to put a luen on my house and he even threatened to come to my home and said that i better answer the door. I had to threaten to call the cops to.kerp him away. He screamed and yelled at me. Finally after all that the manager called again and said i was right i never received the money for the supplemental and apologized for his staff behavior.Read the two other comments. I was treat as less than human even after paying over $12000. Fought with all of you for a month that i didnt owe anything that it was the insurance company. I was accused of lying and keeping money from you. I was threatened with a lien against my home for money the insurance company was not going to pay. I was threatened that one of your vety very angry consultants were coming to my house and i better answer the door. Had the threaten police action to keep him away. Luckily he did stay away. Im a good person who pays my bills. Non of this was my fault yet i was treated subhuman. So my advice is treat everyone with kindness no matter the circumstances. I as a customer should have never ever been yelled at, threatened. Or anything of the kind. Please do better god bless. read more

Aspen Roofing installed my roof without a proper overhanging of shingles that would allow the rain to drop into my gutters. As a result, the water dropped onto my facia and rotted it. They have taken no responsibility for the improper installation. I do not recommend this company at all. They're "storm chasers" that don't honor their warranty. Unpleasant people. read more

A hailstorm went through McPherson Ks in Aug 2025. Aspen roofing was one of the many contractors that stopped by the house. Jacob the representee of Aspen contracting. He made many promises and even when I questioned what he was saying he would tell me that i was not correct and worrying too much. I asked him not to start the job until we had final numbers. he ensured me that he had to do the job to get the final numbers from the insurance company. The communication was almost nonexistence. The shingles showed up, and they did my roof without anyone around. They left messes and did not clean up. Once the job was completed, they bill me and it was over way over what we had agreed to. Jacob then called me up and stated that we did not have the conversations that we had and that i must have just miss understood him. The bottom line is this company is shady, and they are storm chasers, do horrible work and lie during the entire process. I would highly recommend if they come knocking to your door you send them away and do not trust them for anything they tell you. Very bad business. read more

I would never do business with this company again. It took 6 months to install our roof and gutters. They showed up unannounced each time. Left nails, shingles and metal in our pool, yard, driveway and gardens. They had to come back out multiple times to fix issues. They ripped our antenna wire in half. Than they tried billing us over a half dozen times for anywhere from $500 to nearly $7,000 more formwork they didn't do. I had to resubmit revised invoices for them to fix. They charged a friend the less then 5% less for half the material and a much simpler job. All of which i have proof. No discount offered for the enormous headache even when asked was told no. Promised additional material for the shed they messed up and then they back out, but all on camera promising. They are shady, stay away. I wouldn't give them even 1 star if I didn't have to. UPDATE: I called them as requested and was told it was corporate that made the reply but that they don't handle the issues. It took multiple phone calls to get hold of someone. I kept getting promised a phone call back but no one did. The manager said he would take care of things and discuss with corporate and call me back with the outcome. Once again an empty promise. Over 2 weeks and nothing. read more

Had a new roof put on and since then we have had 5 leaks and were told by a manager "it's what the warranty is for" instead of addressing a terrible product. read more

The contract leader, Devin, was the most professional leader I have ever worked with. This was our first major claim for roofing and guttering and Devin made sure we were comfortable with each step of the process. Devin was the best communicator and made sure that we knew what to expect each step of the way. The work was done on a timely manner and done very well. Aspen is a superior contractor and we are very satisfied with the experience. read more

I had a shingled roof replaced by Aspen 10 years ago. The contract is for a 40 year extended limited lifetime warranty. I contacted Aspen several times in the last 10 days thru phone calls, texts and emails. I've covered everything in the room to keep them dry. No one at Aspen can give me any time frame for them to send someone to repair the problem. Keep Away! I will remove this negative review and replace with a positive one. Aspen has finally scheduled an appointment to look at the leak. read more

Aspen Contracting - Roofing Near Me - Lee's Summit, Missouri

This is an excellent company! We had Hail damage and Aspen Contracting was recommended by our friend. The came in and evaluated the damage to my roof and siding that day! They submitted al the info to the insurance company for us and during this very stressful time they were so professional, Kind, knowledgeable and human! I the person helping us did what he would do if it were his own house! Cannot say enough! Lynn Phillips read more

My project manager, Tim Millican, was very helpful, and was able to answer all my questions. He was around for the majority of the job, to make sure that I was getting everything I asked for. The roofing team did a GREAT job. Roof looks great, and they cleaned up very well afterwards. Tim did a final inspection, and took great care to be sure my roof was top notch. 3 Thumbs Up. Thanks Tim, and the roofing team, I am a happy customer. read more

Great service, great quality, very fast. Graham and his install team did an amazing job installing our black metal roof in just one day! highly recommend them! read more

Aspen Contracting - Sharp black metal roof! - Roofing Near Me - Lee's Summit, Missouri

My parents are both veterans, one retired and one a business owner. Anthony lied directly to my parents' faces. He told them insurance would cover everything that needed to be replaced due to hail damage: roof + gutters + garage doors. My parents knew this wasn't true and pushed Anthony on it. Anthony would not give my parents a written invoice, note, or otherwise. They have no written documentation that shows what they're paying for or from which account the payment originates. "You must have misheard me" is what he said to my parents. He LIED repeatedly and this project has been ongoing for nearly a month. Other homes on the street had their projects done in a week, but not Aspen Contracting. They take forever and bleed you dry financially. It is absolutely disgusting to lie to people in their 60s about what you're doing and why. Having this information stored entirely online in an account is not an acceptable substitute for written communication. Every time they finish a part of the project, Anthony makes them write a new check. Why would my parents be writing more than one check if all of the project was covered by insurance? This company deliberately misleads its customers so they're left holding the bag. I would not recommend Aspen Contracting to anyone for any project. Ever. read more

Aspen replaced my roof a few years back after hail damage. Now my roof has been leaking for 2 months with CONSTANT rescheduled and excuses as to why the "contractors" can't show up when they say they're going to. DO NOT recommend this company. I'm still waiting on my roof to be fixed as I watch my living room ceiling continue to wither away and fall apart. they do NOT care about the customer whatsoever. read more

I would strongly suggest that you ask for several references on this company as I honestly don't know how they have as many stars as they do (I suspect its the low number of reviews provided). They replaced my rough a few years and was a horrible experience from beginning to end...shoddy work, wrong color roof placed and work that was never completed (replacement of a few screens...a small issue but still needed to be done and they said they would do it and it never happened). Fast forward a few years and I had to call them back for a leak issue and it was pretty much the same experience - bad. But to be fair they were responsive and came the day after I called. But communication with this company is horrible. Also, on a side note I have had additional work done on my house by two other contractors that both commented on my roof and not in a good way (insert deep sigh)... read more

Summary: Aspen's warranty states great coverage for an exceedingly long time. It is very easy to have a warranty like they do when they will only repair roof/drywall/and interior ceiling. If and when they do a bad job on your roof (as two issues have now been found) they will defend it and tell you to pay for it. The damage to my windows has been quoted at $27,500. This is Aspen's warranty follow through. *Update 6/2/2022* Pat Nussbeck (President and CEO) conitually requested to send his team out to keep looking for anywhere else the water could be getting in besides the roof. I allowed these sessions as my team was convinced at this point that the waters entry was from the the poor roofing job. The trim boards were pulled back from the house and revealed that no water was able to get back behind them. Then, Aspen's team sprayed water directly at the window (and most importantly the rotted out giant hole section of the window) and magically, water was able to get through it. I honestly felt the President wouldn't use this as a way to write-off any accountability for the warranty and I was mistaken. It was precisely what he did in a formal letter from Aspen. Furthermore, it was discovered that the material that goes between the shingles and the plywood of the roof (name escapes me Underlayment maybe?) was NEVER put down. It is quoted by one of his own team say "this was obviously a job where they told the new guy to "go nuts". Legal action at this time is the only recourse which I am taking. *Update 4/19* Am now working directly with Pat Nussbeck (President of Aspen Roofing). We are again focusing on the investigation of the issue however. He has requested yet another additional visit to open up my internal drywall to see where the water (if any) has been going as a result of not having house wrap on the home. Waiting for legal to get back with me on allowing the on-site (I'm fine with it as long as my contractor is on-site). *Update 4/6* Inspected for "house wrap" behind siding and found to be none. This could be A factor for a water issue. Aspen has used this as an opportunity to waive any and all responsibility for the window damage. Not having this can be a factor, however it doesn't negate damage as a result of not having flashing installed. Was also stated by my contractors that this couldn't case this damage. This is the warranty follow through from Aspen for my situation. After showing damage resultant from improper roof installation, repair, and materials not used I was told "not our problem". *Update 4/4* On-site team were very professional and did a thorough review of the issues and I'm awaiting a formal response from Aspen, we shall see. This review will continue to change as this plays out. I've been shown no accountability for their "warranty" . I as the customer have had to prove beyond all doubt any home damage as a result of their 3rd party contract roofers. Roofing done 7 years ago by previous owner. I had repair done March 2021. Found no flashing installed under shingles. Wrong type of shingles used to repair roof. Sealant was only "tubed" out and left like toothpaste on top of the shingles and exposed (no flashing) roof. Water leaked down and destroyed a luxurious 10 window living room bay window. Had a team from Aspen come out and repaired the roof and installed flashing. Vernon from Aspen lied about reports from on-site team and fabricated other reasons for the water damage that were never inspected or identified by aspens on-site repair team (pdf in possession). Will have to take this company to court over the issue as they will not take accountability for the damages. Two separate contractors reviewed the damage prior to Aspen coming to repair and ascertained that the roof is the location of the leak. This review will be continuously updated after an on-site "inspection" tomorrow. However, after setting the date Vernon proceeded to lecture to me how the damage didn't exist and Aspen is not at fault, so I am expecting more of the same tomorrow. read more

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Aspen did a wonderful job on my roof . They completed job in record time. The work and workers was very professional. The agent that came out was super. Thanks so much for a job well done. read more

Aspen Project Consultant Ernest Cuevas was very nice and explained the whole process. 5 stars on his effort. Aspen however did not follow through and had very little follow up. Ernest was moved to another dorm out of state so they gave me another Rep Chris. Chris came out and helped and remeasured. Chris then also was sent to a different storm. Supervisors were hard to get response. Corporate assigned another rep. Still no contact. read more

Haden Harper did a great honest and upfront job a roofing assessment. He was prompt, professional and got down to giving us his opinions.

Ernest Cuevas was great to work with, he was knowledgeable and friendly. The crew that came out did an excellent job. The experience was great from start to finish. read more

Aspen Roofing out of lees summit MO. If you are looking at doing business with this company RUN. They do not stand behind the work/product. They use substandard contractor. I have been in a five year issue with this company. The owner Pat will not fix my roof. I have had another company come out to evaluate the entire roof. They have found multiple issues that are going to cost me $7,000 to fix. This leaves me no choice but to take legal action. read more

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Insurance Claim and roof replaced by Aspen in April 2017. Multiple issues since - 1st issue - roofers scratched skylight and had to replace, 2nd issue - roofers did not pick up nails in driveway with cars now driving over, 3rd issue - leak around H Vac exhaust in June 2017...where Aspen says H Vac issue, but they did not properly caulk around replacing the roof...Aspen did fix, but not until leak occurred, 4th issue - replaced all guttering, but the gutter crew put different color corners on, did not insert rain diffusers and was fired by Aspen the following week (they were rough), 5th issue - October 2018 now around the skylight they replaced is leaking. One of the main issues is they just randomly show up unannounced or do not show up when they are supposed to. There is no call ahead the day before or even 30 min ahead...this is one of my main issues as how do you plan around work or family. I would not recommend as there are many just general customer service items Aspen could control, but do not. ...Also I work for the largest company in Kansas City (a Healthcare IT company)...and would not recommend to other associates. read more

Awesome Company! We've used Aspen three times for our roofs. Hail in Colorado had us replace two of the roofs, then a large spruce feel on our house which required a major repair and re-roofing. Each time from start to finish, Aspen's team was amazing. Good Project Management to keep the work flowing. Great, product when they were down. AND we love the life time warranty! I tell everyone about Aspen and their great service and product. read more

Aspen you knocked my expectations out of the park .Whitney went above and beyond the call of duty to make sure I had a pleasant experience with your company. Hail storm in March Louisburg Kansas . Whitney sold me on a black shingle roof that me and all my neighbors love . She worked thru all my painters schedules [and rain] to get my gutters tore off for painters and back on late Friday before storms came back on Sat. I work for a large restaurant chain in the city and know the importance of how great customer service can make all the difference in the world between a good and bad experience .Whitney is the real deal every phone call dealing with adjuster picking up checks helping with colors. Wish I was half this happy with the painters I hired . Thank you Thank you Thank You Tim Keegan read more

Our sales person was great. he was quick to get us set up with our new roof. however, he included in the contract he gets the overhead and profit from our insurance company, when our insurance company told us that money is ours...pay attention to their contracts read more

We had hail damage on our roof and had Aspen replace it for us. Daniel, their sales rep, guided us through the whole process in a professional and timely manner. We were very impressed with the quality of work. Daniel kept us up to date with every single detail and made sure that everything was done as agreed upon. Their lifetime warranty gives us a peace of mind. After our roof was replaced, they made sure that they didn't leave any mess around my house. We really recommend Aspen for any roofing needs. read more

Shady company. The salesman told us we only owed a certain amount for our new roof and the other portion of the bill was simply for insurance purposes. A few years later an admin employee calls to tell us we have an outstanding balance out of no where. We chose not to pay it due to what we were told initially by the company employee. Later that same year, our roof starts leaking!!!! Apsen Roofing conducts shady billing practices and will not honor the roof warranty, until the customer pays a surprising bill that is issued a few years later. We do not recommend this company. read more

I called them after getting an outrageous quote from another company. They assured me there was no hail damage and told me it wouldn't be best to make a claim. They were awesome and friendly and I'll be calling them after the next hail storm! read more

Repaired my roof about 3 years ago. Generally good job on roof installation. However I recently called to have a leak inspected, and got voicemail. No return on phone call. Called back, and was told to send a fax of an estimate in lieu of an inspector coming out because their inspectors were so busy. Told them I did not have a fax but would call back with an estimate on the phone, received voicemail once again, left message, and they have never returned my phone call. Two weeks later and still waiting. read more

Beware of this company in the Atlanta area, extremely rude and aggressive. I request an estimate for roof replacement due to hail damage. After going back and forth on the terms of the agreement, they assumed that I awarded them the deal and started calling my insurance company behind my back. When I asked for references, they became very agitated accusing me that I worked them for free and changed my mind about awarding them my business. I am glad I did not do business with them and discovered this in the negotiation phase rather than too late... Take your business somewhere else... read more

Love our beautiful roof and Graham MacDonald III was there for us 110%. Damage from Hurricane Harvey, Victoria TX full roof replacement Duration High Definition shingles in Estate Gray. read more

Aspen did a wonderful job on my parents home in PA. Great Clean up, crew was respectful and fast. Our rep Eric Warner was excellent on communication and knowledge. Office personal were very helpful as well. read more

Aspen Contracting Inc. can't finish a residential roofing job in four months, yet has threatened to file a Mechanic's Lien against our home in Missouri. Aspen's office manager, Lisa Princko, first said the problem was due to their own employees poor workmanship. Princko promised to send out their "best" crew, yet the "best crew" made mistakes that surpassed their "less than best" crews. Now, Aspen's Lisa Princko claims that the problem was that our home wasn't a "good" home to begin with (apparantly doing work for non-wealthy clients is demeaning to Aspen), but will send their "very best" crew to finish the mess Aspen started four months ago. Plus, if we don't agree, they will put a lien on our house. My advice, unless you live in the White House, don't use a company that, after failing to complete the job they were hired to do, believes slandering your home is good business practice. Shame on you! read more

Great communication from the staff in coordinating my project. The crew was very clean and did a great job!