I am from California and visiting family. I am so impressed with Urban Trends. My stylist was…read moreSusan, and she is the absolute professional. She reviewed all the services and cost before we began. I have never had this experience at home. I always have to ask about chargers and stylist always refer you to the receptionist. I loved having the professional explain the service and cost. She gave me input into the decision regarding my hair and really listened to my needs and concerns. I wanted to completely change my color and style. Susan's skill level is superior. My hair color and short hair style is a big hit. My family loved it, my husband loved it and I absolutely love it. I swear, I wish I could fly back every 2 mo to have my hair done. I also had a pedicure and brow wax. Susan spent 5 hours with me for all the services. It was so delightful not to feel rushed and to have the complete attention of the stylist. I felt like Queen for the day. A great big shout out and Thank you to Susan. This salon is a definite A Plus. I am a very happy client. I highly recommend Urban Trends if you want a truly professional experience. You get what you pay for compared to what I pay at home, this was a wonderful surprise. THANK YOU

My stylist was amazing! However, the music playing is just horrific. People want a relaxing time…read morewhen being pampered, and not everyone wants to listen to top 40. Mix it up! Know your audience! How about a mix of classic rock, classical, country, disco, easy listening, jazz, blues... Also, I feel like you need to change your gel nail polish. With my manicures, a few colors couldn't be used because they were thick, goopy, and old. Additionally, my nails chipped right away, and then would even just peel off completely. I woke up one morning and found my entire nail covering in my bed!!!!! For the price I paid, this shouldn't happen.

Had an amazing experience at this salon with a barber named Andrew Greene. This was no 'in & out',…read morerush-job hair cut. Once I explained the type of haircut I wanted, the master went to work. Paying attention to detail, he took his time to ensure my fade and lining was an evenly blended work of art! Great atmosphere, great conversation, and great music... the overall experience was topnotch. I'm a very satisfied customer, and will definitely return there.

My goodness! I believe this is the place for me when it comes to any service regarding my hair…read more Nate is a multi-talented man and so is his son, Andrew. The atmosphere of his salon is inviting, clean, and open. I felt comfortable and the conversation was free flowing and welcoming. The prices are awesome for the quality of service you're receiving, too! As for the haircut...he used shears and he took his time perfecting my hair until it was perfect. He knows to take an image or haircut in mind and execute it with his client in mind. This is my second time coming here and I would definitely be coming back!

I called (as a new customer) , and the woman who I talked to said her stylists are not taking new…read morecustomers. Turning away business, what a terrible business practice. Epitome of laziness. Very unprofessional.

While I was in town for a wedding I decided to come in for a color touch up. The salon was super…read morecute inside and they provide complementary tea and water. Stacie did my deep red color for me. She was amazing! She made sure to show me the color I wanted in the book before doing anything which I appreciated. The color turned out exactly how I wanted & the pricing was very reasonable. If you're looking for a color master, come to Stacie. She knows what's up!

I first met Suyen in 2017 when she did not yet have her own studio. The lead stylist I was…read morescheduled to be with asked if I can be with Suyen instead. That was all the way in Waukegan after I was recommended to that salon. I'm glad I agreed, because since then I've only trusted SuYen with my hair - from Brazilian blowouts to Balayage and to going my natural dark brown. I don't know how, but she remembers the little details that matter about her clients, which includes how long it takes for one's hair to process, how our hair turns out with certain toners, our hair textures. She's always pleasant to talk to. She researches the products she uses and always wants what's best for her clients. I love that she uses hair dye with the least damaging ingredients - many of the products are organic. She is very honest as well - If she thinks a certain treatment might not be beneficial, she will let you know and offer advice on what will work better. I followed her from Waukegan, to Kenosha and now in Mount Pleasant! You won't have any regrets with your hair when SuYen does it!

From the owner: Maxima Studio is a Naturally inspired, Organically infused Salon. We use All nutrients hair color…read morePPD Free. Loma, milkshake and Kevin Murphy hair Products. Appointments are recommended!

Kelsey is friendly, quick and gave me a great hair cut. The shop is easy to get to and…read more pleasant.

From the owner: "Welcome to Reflections Salon, we are full service salon offering hair care, skin care, massage and…read morenail services. We are a hometown feel and our mission is to make you feel at home while being pampered. We look forward to seeing you."

My boys wanted a new look before coming back home to Florida I looked up fades and flow on google…read morethe reviews and pictures caught my attention. Nicole responded back quickly she was able to squeeze my children in to her schedule . I'm glad she did my children love their haircut and they usually are very very picky. She was so friendly, very informative and was very patient. On our way there we got lost. Thanks to Siri. She understood and waited for us. If you're in the area, I would recommend this location you won't regret it.

So happy to have stumbled upon Nicole! So easy to schedule appt! System hiccup with my schd appt…read moreshe immediately reached out via text to correct. Worked out great because she happen to have availability sooner! Rates are clearly posted on her booking site! Has a cute, welcoming, clean studio within Sola Salons in Mount Pleasant. Truly takes the time to make sure I leave there happy with end results! A plus that she is super friendly and easy going, just immediately makes you feel comfortable. Highly recommend if you've been in search of a new stylist/barber! You won't be disappointed!

Despite being a loyal customer for years, we have decided to seek hair care elsewhere after being…read moreinformed for the first time - ever - that "there is a 5 minute late policy" when my Husband pitched in to take my daughter to her appointment after I became violently sick. Her appointment was at 2 pm and my Husband arrived with her at 2:07 pm. They refused to see my young daughter through no fault of her own and without any advance notice of said policy. Had we known, I may have risked taking my daughter myself instead of requesting help from my Husband. I wanted to inform other customers in case they potentially run into an emergency that may make them "5 minutes late" as we were not extended that courtesy. We were simply and quite unfortunately turned away. Although, I do believe my Husband and daughter were discriminated against as I do not see this "policy" listed anywhere. If it is, in fact, a true policy, I would recommend the salon make their customers and potential customers aware in advance as the only heads up we have ever received was their policy on 12 hour cancellation.

I've been going to this salon for a couple of years now Jasmine is an absolute amazing masseuse…read more However my last experience on June 10th I had a gift card to pay for my services the receptionist accidentally instead charge the entire amount on my credit card because that was what I was using to pay Jasmine her tip. The owner Chris first off took over a week to respond back to my complaint about my credit card charges. Instead of him asking me what happened he listened to whatever his receptionist told him when I talk to her on the phone. Mind you this was not the person that I had engaged with on the 10th. Saying that I paid with a card and that I changed my mind to use the gift card which was a lie. Chris said he cannot refund me my card because of a new system that was installed. He proceeds to tell me to call my credit union and dispute the charges. I called my credit union and explained the situation. They said that it doesn't work like that. I reach back out to Chris and he has not responded back. I have yet to receive my refund till this day. I'm putting this review on all platform. No one should have to experience this his customer service skills is horrible. I'm also reporting this to the Better Business Bureau

I just stopped in to make an appointment and have never been treated so poorly and rudely by anyone…read moreor any business. The woman talked meanly and treated me with less then no respect. I suggest avoiding this establishment. They do not deserve your business. Sorry, I had to give it at least one star to post.

Love this salon! Super chill welcoming atmosphere and fantastic stylists. I always get tons of…read morecompliments on my cut and rave reviews for my color! Gotta love a color that gets you compliments 5 weeks after being done! The hair washing stations are soooooo comfortable!