Love this place! Tracey is the BEST! Always greeted with a smile the minute I walk in. A monthly…read moremassage is a must . The nail services are all done without harmful chemicals. Thanks Enve

First time and I loved it Could not be happier with Katie or the salon Neat Clean and Easy…read more Super pleased with the color and cut Absolutely recommend and will definitely be going back

ABSOLUTE amateurs, VERY unprofessional! Somebody warned me…read morethat I should NOT let these people touch my hair, but as I needed a fast cut I tried to call them anyhow. No answer, I left a message and they never returned the call. I called the next day same thing got voicemail. This was a blessing in disguise for me because my neighbor told me a very concerning story about how this shop absolutely ruined her scalp, and caused her hair to fall out. That's (2) people in 2 days that told me AVOID this place!! I found another stylist that is very notorious for high quality work. I would strongly advise against hair and company!

Sandy Lira did an excellent job on my highlights. She helped decide on colors for my lowlights &…read morehighlights and we ended up doing my full head instead of a partial due to the dark roots. She also gave me a cut and style, which I love! I would highly recommend her. Plus she's very friendly and easy to talk with. The salon was busy but not loud so I will definitely be back.

I have been going here for years- to their cramped previous place and now to their gorgeous…read morelocation! What I like best is how friendly everyone is and that they are all about customer service. The massaging pedicure chairs are amazing! And I always look great after my service whether it's a haircut, a highlight, gel nails or a pedicure. My husband and I get pedicures together on a regular basis. It's like a spa day. You should definitely try them out.

I went to get my hair professionally colored and cut for the first time since the beginning of the…read moreyear. My hair was in bad shape walking in. We had just moved to Bristol and I wanted to find a nearby salon that would make my hair pretty again. I had a lot of concerns in regards to COVID (I'm higher risk and my dad is as well) and the colorist/stylist was extremely accommodating, which I really appreciated. She made me feel relaxed so I could enjoy some pampering. Everyone wore masks and they had dividers at each station. The colorist/stylist did such a beautiful job on the color, haircut and blow-dry! I was very impressed with her work. I will certainly recommend this wonderful gem of a salon to my neighbors and friends.

I've been going to this salon for a couple of years now Jasmine is an absolute amazing masseuse…read more However my last experience on June 10th I had a gift card to pay for my services the receptionist accidentally instead charge the entire amount on my credit card because that was what I was using to pay Jasmine her tip. The owner Chris first off took over a week to respond back to my complaint about my credit card charges. Instead of him asking me what happened he listened to whatever his receptionist told him when I talk to her on the phone. Mind you this was not the person that I had engaged with on the 10th. Saying that I paid with a card and that I changed my mind to use the gift card which was a lie. Chris said he cannot refund me my card because of a new system that was installed. He proceeds to tell me to call my credit union and dispute the charges. I called my credit union and explained the situation. They said that it doesn't work like that. I reach back out to Chris and he has not responded back. I have yet to receive my refund till this day. I'm putting this review on all platform. No one should have to experience this his customer service skills is horrible. I'm also reporting this to the Better Business Bureau

Had an amazing facial with Aiyannah. Definitely fell asleep a couple of times. Would totally…read morerecommend.

Amanda is friendly and very talented and has done some great haircuts for my teenage daughter. She…read morewas also able to book us last-minute to do a really cute up-do for Homecoming last year that got a lot of compliments. We've been going to Amanda for years and appreciate her friendliness and professionalism.

I went here when I broke my arm and couldn't wash my own hair for a few weeks. Great service and…read morefriendly people. Highly recommended.

This place seems like a great place to go to. To. Get your hair done or a massage or anything else…read more The massage therapists are amazing. The lady that does the waxing is always on point with everything and on time. The spa side is the place to be. The salon side is alright I guess. Hannah is amazing with color and braiding and all that. She did my daughter's hair and it was amazing. The staff when you walk in Laura and Wendy usually are always so kind and cheery. They are the rock of that whole business. Just yeah. All around good place to go for the most part.

It's hit or miss I've had good service haircuts and more than one horrible haircuts The best…read morestylist they had left to go to another salon. I've gone to several Aveda salons and this one is more like a higher priced Cost Cutters. The salon itself is dark and the shampoo room is tacky and when you are getting washed the water goes from warm to scalding. Nothing luxurious or pampering about this place. Time for me to try another salon and the sad part is they could care less if you ever come back.

Great salon! I go to both Cheri and Jamie and they always do a wonderful job. Everyone is super…read morefriendly even when they are busy,

Reviews can be both positive and negative. I have always enjoyed being a customer at Salon Salon. I…read morelove their hair products, along with jewelry and clothing. I recently had a negative experience. It was very expensive, and more than I normally pay. I budget for this expense. I get my hair done quarterly. This time I spent $190, which is more than I have spent in the past. Susan checked me out, I had to split the cost between 2 debit cards. I asked why it cost so much. She said the toner done was around $70. I wasn't aware that I was having a toner applied. I had my hair done on Tuesday night and called the salon on Wednesday to discuss my experience. I asked the receptionist to pull up the history on my account. I told her that I wanted to speak to Stacy, the owner. I was told neither Stacy, nor Kara, were working that day. The receptionist said that she would pass along the message to Stacy. She assured me that Stacy would call me back. Today is Saturday and I never heard from Stacy. I feel that my experience, or business, didn't matter to her. I thought she would call back to hear about my experience. I think it's important that businesses know the good and the bad.

I have been with Urban trends for years. Everyone there is great. Well trained, great ideas and…read morethey always listen to what the costumer wants. Hair or nails you will walk out feeling fabulous. The salon is calming and well decorated. Great colors. You can also pick up hair products and gifts for yourself or a friend.

My stylist was amazing! However, the music playing is just horrific. People want a relaxing time…read morewhen being pampered, and not everyone wants to listen to top 40. Mix it up! Know your audience! How about a mix of classic rock, classical, country, disco, easy listening, jazz, blues... Also, I feel like you need to change your gel nail polish. With my manicures, a few colors couldn't be used because they were thick, goopy, and old. Additionally, my nails chipped right away, and then would even just peel off completely. I woke up one morning and found my entire nail covering in my bed!!!!! For the price I paid, this shouldn't happen.