I'm so happy to be returning to Katie since I moved back from out of state! She always takes the…read moretime to clarify what I'm looking to change with my hair, and be sure that a color or cut will flatter my features. She keeps in mind that I prefer to keep length and strength in my hair, and is great with education on how to best care for my color. During my last visit, she even went the extra step to ask another stylist for a recommendation on overtone conditioner to keep my color vibrant between visits. I always feel valued when I visit Enve; the staff are so friendly and welcoming. I also never feel like they try to oversell product, but they're always patient in helping me find a suitable styling product when I ask.

Love this place! Tracey is the BEST! Always greeted with a smile the minute I walk in. A monthly…read moremassage is a must . The nail services are all done without harmful chemicals. Thanks Enve

ABSOLUTE amateurs, VERY unprofessional! Somebody warned me…read morethat I should NOT let these people touch my hair, but as I needed a fast cut I tried to call them anyhow. No answer, I left a message and they never returned the call. I called the next day same thing got voicemail. This was a blessing in disguise for me because my neighbor told me a very concerning story about how this shop absolutely ruined her scalp, and caused her hair to fall out. That's (2) people in 2 days that told me AVOID this place!! I found another stylist that is very notorious for high quality work. I would strongly advise against hair and company!

Sandy Lira did an excellent job on my highlights. She helped decide on colors for my lowlights &…read morehighlights and we ended up doing my full head instead of a partial due to the dark roots. She also gave me a cut and style, which I love! I would highly recommend her. Plus she's very friendly and easy to talk with. The salon was busy but not loud so I will definitely be back.

I have been going here for years- to their cramped previous place and now to their gorgeous…read morelocation! What I like best is how friendly everyone is and that they are all about customer service. The massaging pedicure chairs are amazing! And I always look great after my service whether it's a haircut, a highlight, gel nails or a pedicure. My husband and I get pedicures together on a regular basis. It's like a spa day. You should definitely try them out.

I went to get my hair professionally colored and cut for the first time since the beginning of the…read moreyear. My hair was in bad shape walking in. We had just moved to Bristol and I wanted to find a nearby salon that would make my hair pretty again. I had a lot of concerns in regards to COVID (I'm higher risk and my dad is as well) and the colorist/stylist was extremely accommodating, which I really appreciated. She made me feel relaxed so I could enjoy some pampering. Everyone wore masks and they had dividers at each station. The colorist/stylist did such a beautiful job on the color, haircut and blow-dry! I was very impressed with her work. I will certainly recommend this wonderful gem of a salon to my neighbors and friends.

Despite being a loyal customer for years, we have decided to seek hair care elsewhere after being…read moreinformed for the first time - ever - that "there is a 5 minute late policy" when my Husband pitched in to take my daughter to her appointment after I became violently sick. Her appointment was at 2 pm and my Husband arrived with her at 2:07 pm. They refused to see my young daughter through no fault of her own and without any advance notice of said policy. Had we known, I may have risked taking my daughter myself instead of requesting help from my Husband. I wanted to inform other customers in case they potentially run into an emergency that may make them "5 minutes late" as we were not extended that courtesy. We were simply and quite unfortunately turned away. Although, I do believe my Husband and daughter were discriminated against as I do not see this "policy" listed anywhere. If it is, in fact, a true policy, I would recommend the salon make their customers and potential customers aware in advance as the only heads up we have ever received was their policy on 12 hour cancellation.

I've been going to this salon for a couple of years now Jasmine is an absolute amazing masseuse…read more However my last experience on June 10th I had a gift card to pay for my services the receptionist accidentally instead charge the entire amount on my credit card because that was what I was using to pay Jasmine her tip. The owner Chris first off took over a week to respond back to my complaint about my credit card charges. Instead of him asking me what happened he listened to whatever his receptionist told him when I talk to her on the phone. Mind you this was not the person that I had engaged with on the 10th. Saying that I paid with a card and that I changed my mind to use the gift card which was a lie. Chris said he cannot refund me my card because of a new system that was installed. He proceeds to tell me to call my credit union and dispute the charges. I called my credit union and explained the situation. They said that it doesn't work like that. I reach back out to Chris and he has not responded back. I have yet to receive my refund till this day. I'm putting this review on all platform. No one should have to experience this his customer service skills is horrible. I'm also reporting this to the Better Business Bureau

Amanda is friendly and very talented and has done some great haircuts for my teenage daughter. She…read morewas also able to book us last-minute to do a really cute up-do for Homecoming last year that got a lot of compliments. We've been going to Amanda for years and appreciate her friendliness and professionalism.

If you want amazing cut and color, ask for Jamie. He started doing my hair over 13 years ago. He's…read morefun, sweet and an excellent artist. He will take your ideas and make them come to life. He's usually booked up but he's worth the wait. Highly recommend.

I enjoy going to this salon to get my haircut and massages. Really enjoyed my haircuts from here!…read moreAlways friendly and helpful staff!! I had Hillary and Anna before and both have done a wonderful job styling my hair. My massage was very relaxing. They helped relieve any muscle pain I had. It was really worth it! They have Aveda products which I highly recommend trying them! This spa is worth going to and has a relaxing friendly atmosphere.

If you value your hair, stay far away from Hilary aka Hilaria K. Montemayor-Quezarie, a Google…read moresearch will tell all thats needed to know about this person., had I known she is an alcoholic I would not have had her touch my hair.I went in for a simple trim with clear instructions and a picture for reference: I explicitly stated that I did not want to lose any length. ​Instead of listening, she took thinning shears to my hair and completely butchered it. What was supposed to be a light cleanup turned into a flat, lifeless mess with zero volume left. She destroyed the texture, ruined the shape, and took away all the life my hair had. It's an absolute disaster. A professional should know how to listen to a client and understand basic technique. Utterly disappointing and unacceptable. Despite this clear mutual understanding, the stylist disregarded the visual reference and cut off a significant amount of my hair, severely over-thinning the back layers and removing far more length than agreed upon. The final result did not resemble the reference picture and caused irreparable damage to my haircut, which will take months to grow out. ​When I contacted management at Gemini Salon & Spa to address this unacceptable result and request a refund for the poor service, they refused to offer a refund or resolve the issue satisfactorily. ​While I understand that hair services involve artistic discretion, failing to follow a clear visual agreement and causing severe physical damage to length and density constitutes a material failure to deliver the service agreed upon. Because the service provided was unacceptable and inconsistent with the pre-service consultation, I am requesting a full refund of $63.75

I have been seeing Sam for over 14 years! She is so personable and does such an amazing job on my…read morehair. So lucky I found her.

Great salon! I go to both Cheri and Jamie and they always do a wonderful job. Everyone is super…read morefriendly even when they are busy,

My stylist was amazing! However, the music playing is just horrific. People want a relaxing time…read morewhen being pampered, and not everyone wants to listen to top 40. Mix it up! Know your audience! How about a mix of classic rock, classical, country, disco, easy listening, jazz, blues... Also, I feel like you need to change your gel nail polish. With my manicures, a few colors couldn't be used because they were thick, goopy, and old. Additionally, my nails chipped right away, and then would even just peel off completely. I woke up one morning and found my entire nail covering in my bed!!!!! For the price I paid, this shouldn't happen.

I have been with Urban trends for years. Everyone there is great. Well trained, great ideas and…read morethey always listen to what the costumer wants. Hair or nails you will walk out feeling fabulous. The salon is calming and well decorated. Great colors. You can also pick up hair products and gifts for yourself or a friend.