Masseuse is very friendly and professional. The room was so clean. It's a very good place to go to…read moretheir massage.

This location for the first time had upper back pain. It would've been better if I rubbed my back…read moreagainst the wall and save $100.small lady could barely move my arm just here to save people money and time

I had a very kind and attentive therapist. She knew exactly where I was holding my tension and she…read moredid a great job of giving it the attention that was needed. I will certainly return.

I was surprised to get attended to immediately. The lady wasn't in a hurry and she didn't ask for a…read moretip before starting. I received a full hour and was treated with a 4 hands hot towel treatment at the end of the session. This is the place that I am coming back to get a great massage.

great massage ! definitely going back ! Lisa was amazing . the hours work so much better with my…read moreschedule

paid for an hour lady gave me 20 back saying another appointment in 10 mins rushed my massage and…read moretried to give me a happy ending to get the 20 back honestly sucked so bad

I hate massage. My husband has seen Amanda for years and loves her work, but I hate massage…read more However, I really needed some work. So, I tried Amanda and holy cow! I feel so much better. She worked with me to avoid the things I hate about massage (effleurage and Swedish in general) and worked the way my body needed it. She holds space and is a wonderful woman with an inspiring story. If you are looking for a great massage therapist, give Amanda a try! I really can't say enough good things.

I can't say enough good things about Relax & Renew. I started going for deep tissue massage, but…read morewhat truly sets her apart is how intuitive and knowledgeable she is with targeted belly massage to help manage my Crohn's disease. Digestive issues can be uncomfortable and complicated, but she approaches it with such professionalism, care, and understanding. The abdominal work has genuinely helped ease tension and discomfort. Beyond that, her deep tissue massage is incredible. She knows exactly how to find and release problem areas, and she always addresses any other aches or concerns I mention. It's therapeutic, intentional work​ not just a routine massage. If you're looking for someone who truly listens, understands the body, and provides both relief and relaxation, Relax & Renew is it. Highly recommend.

Amazing! The energy was so beautiful, from the time that we walked in, until the time that we left…read more I booked personal massages for my partner and I...and FANTASTIC would be an understatement! We loved everything about this place. Not to mention that the ambiance is so peaceful. We will definitely return to Serenity824, for all of our massage needs. We love you, Serenity824

I just had the worst experience ever. My best friend lost her mom and I looked forward to giving…read moreher something to help relax her. First it took weeks to get an email reply back to even schedule the appointment. I finally get a 1 pm appt. The day of the appointment I arrive on time with my best friend only to sit in the lobby for 35 mins and to be told my another young lady who has a business in the same office building that the young lady who owns serenity 824 was there with another client. She never one time came out to acknowledge me or my friend. She never communicated not even by email that she was running behind and would be late for our appt. So essentially we left without ever been acknowledged or serviced and for that I am extremely disappointed. I emailed for weeks to get the appointment only for this to be the end result. I am a very understanding person and just a little bit of communication would have been greatly appreciated. You have no idea what a persons situation is or what they go thru to make scheduled appointments. I will never recommend your business smh

I've been to pure time a couple times now out of convenience for distance. Nice staff like other…read morereviews have said. Just a sub par massage though each time. First time I didn't complain because I got a new customer discount and chalked it up to needing to try a different therapist maybe. Second time I got the same person, which makes me think she's all that's on staff despite the photos of other available members on their site. Needless to say, massage was still nothing to write home about. Your experience may differ, so good luck.

Just had an excellent massage done by Lucy. The store is clean, the staff is friendly, and I will…read moredefinitely go there again.

I bought the groupon that included 3 massages. The massage experience for the first 2 sessions were…read morevery good. Ramell, who was the only one available on Saturdays, was a great masseuse. Placement of hot towels during the massage was something unique that I really liked. My last session was booked before my groupon expires, but she had to cancel due to a family emergency. I was already at the place waiting at a locked door when I received a text message of this after I got there. I tried to be sympathetic and understanding, even though I wasn't notified earlier before I drove all the way there, so I let this go. It took me numerous times to contact and rebook my appointment. I left messages only to have nothing returned. Seemed the only way to book my next (and last) appointment was through the online web site. I've set the appointment on the Saturday of labor day weekend, since I would like to end my busy week with a relaxing massage. I've got confirmation emails and texts of the appointment the day of. At this point, my groupon was expired since my last appointment was cancelled on me and couldn't get a hold of anybody during the elapsed time to reschedule my appointment, so I called several hours before my appointment to confirm if I can still use the groupon and to avoid any confusion when I arrive. Of course, nobody answered, just left a voice mail. 30 mins before my scheduled appointment, Ramell called me back about the groupon. She said it was expired and I could only use it as credit towards the massage. Even though I reminded her that she cancelled on me and I couldn't get any other appointments until now, it didn't change the fact that my groupon was expired and would only be used as $45 credit towards the $90 massage so I had to pay $45 extra for my last massage. I didn't want to argue about it so we I figured ok fine, I'll just pay for it since I needed the massage. So I agreed to pay the extra $45 and had the appointment confirmed. I arrived 10 mins before my scheduled appointment time, went for the door - locked. Knocked, no answer, there was nobody inside and no other cars were in the parking lot. I called back to see what's going on but no answer. I waited 15 mins after my appointment in front of the door thinking this could be another "family emergency," but still nothing, no notification or call. I called again, no answer. I was very upset and disappointment at this point and decided not to waste my time and just got out of there. I couldn't believe that after talking to her not even 30mins ago that she decided not to show up and just close. I'm astonished at how this place is still up and running when they don't take their customers seriously and just bail on people's scheduled appointments whenever they want. They couldn't even call back or leave a message saying they had to cancel my appointment. Very poor customer care and unprofessional. I had a good experience the first two times but this left a very bitter taste in my mouth since I got treated this way twice. It's a shame it turned out like this. I won't be coming here ever again.

Loved my massage!!! Katrina was Fabulous, Friendly and Knowledgeable!!! Warm environment in an…read moreolder quaint building :) I Highly recommend the Fundamentals Spa to Everyone!!! I will continue to see Katrina because her technique is phenomenal and I felt AMAZING after!!!

I was looking for a new massage location in the Dearborn area that was open on Sunday'. We found…read moreRose and she does not disappoint. She gives great massages. She also gives facials so I went back a week later and had a Facial. It was amazing. She's professional and super sweet.