Ashline saved the day when it came time to move. They were easy to schedule and they made a seemingly daunting day go rather easily. The guys all had a great attitude especially when they saw the stairs and the sleeper sofa. Honestly, moving totally sucks but Ashline really came through with service and at a great price. They were referred by a friend who also has a great experience. read more

My first impression of Ashline was them showing up at my door with furniture pads on their shoulders and that was a good one. Who wants to move? nobody! but these guys loved it, they were pleasant all day and nothing seemed out of question like when they helped hang some curtains rods for the misses and getting the Tv off the wall which needed to be done, then we bubble wrapped it for the ride. We rented the van and they did all the heavy work, they were on time and on budget. They also came referred by my boss who is not so easy to get a recommendation from. They totally lived up to their iconic status, If your looking for a reputable company than they are worth a call. read more

Most unpleasant moving experience in my memory. The movers dropped my cloth steamer from a 40-inch height and broke it. The machine hit the ground and fell apart, and the mover was simply like, "oops". Apart from breaking the cloth steamer, they arrived half an hour late than the scheduled time, and we feel they worked extremely slow when we were moving - they gathered in the truck and fooled around while we were left waiting in our apartment. We had to help them move the boxes because it seemed like they were intentionally delaying the time. Still, it took 3.5 hours for 3 men, my partner and I to move a one bedroom apartment (no furniture needs to be taken apart, and our stuff were packed already) - and it was only 4 miles drive to the new apartment! And to our confusion, we were charged not only the moving fee by hour, but the expense for them to come over (half an hour) and go back (another half an hour) so we were charged for 4.5 hours "moving" in total! It's unfair because firstly, they are coming and leaving with an empty truck so no labor force was engaged; and second, they were going to move another apartment that day anyway (they mentioned that they are heading to the next apartment when they left our place), which means that they charged both us and the next client for the same trip. And there were some unpleasant details during that moving: they frequently use our toilets in both our old apartment and our brand new apartment, and didn't wipe it clean; they trod into our new home (brand new hardwood floor and white carpet) with muddy shoes (it started to rain when we arrived the new place). Emailed the company to complain, got no response. Everything is fabulous before you sign the agreement, and you get cold shoulders after they got your money. read more

The worst moving company ever!!! Showed up to move furniture and were unable to figure out how to get armoire on the truck. They stated they would be back and never showed back up. They left the armoire in the middle of the garage. When we called to ask when they would be back the owner stated everyone was gone for the day. Don't walk, but run from this company. I gave it one star because zero wasn't an option. read more

See all

The movers who unloaded us told us that Ashline did the worst loading job they had ever seen. Most of our furniture was damaged in some way, some irreparably. We lost several boxes of dishes and other belongings that had clearly been marked fragile. Several items were left 3000 miles behind at our old house. We are still discovering missing items two months later. Our experience with Ashline started out great, but they did not do a great job of taking responsibility for a truly terrible experience. The refund will not cover the damage or the cost of replacement, and only a heartfelt apology could cover the sense of violation. read more

As I wrote this review, I changed from 3 to 2 to 1 star. With each "bad," I realized what a shady business Ashline runs. They moved my parents from their home of 51 years to a retirement community 2 miles away. Services provided included packing, the move and unpacking. The good: Arrived on time Moved quickly Nothing broken The bad: The language in the waiver my parents had to sign waived all responsibility for items broken during the move. Thank goodness nothing was broken, but this is a pretty shady practice to completely let them off the hook, especially when they did the packing! As other reviewers stated, they also charge for travel time to and from their office to the site. I have moved many times, and never paid for this. Creative way for them to pad the bill. Payment policy not clearly explained. My parents were told they could pay via credit card or check. They paid for the packing via check, but then when they tried to switch to credit card the day of the move, they were told that they had to be "set up" for a credit card transaction. Hard to believe a moving company wouldn't have a Square or ability to charge a credit card on the fly. The crew had left already assuming Teresa had their credit card information. Teresa came back that night to pick up the check, even though she was coming back the next morning. Didn't pack everything. On the day of the move, found several cabinets in the kitchen that hadn't been packed. I ended up packing them myself. I had explicitly told the moving crew that the carpet in the living room was to be moved. They left without it, and I had to call Teresa to get them to come back. There were also a few odds and ends left on the floor in my parents bedroom like pillows and a dehumidifier. Going through cabinets and dressers after they left, the unpacking was very hastily done (which explains why they went so fast). Linens were just shoved into drawers unfolded, and some of the kitchen cabinets were haphazard. My parents were quoted $600 for packing materials (boxes, bubble wrap, paper, etc). They were moving the equivalent of a 2 bed/2 bath home, and that seemed excessive. Despite being a moving company, they apparently don't keep any packing materials on hand, so they were going to charge not just for the materials, but their time shopping for them. They also don't provide mattress bags, even at a charge. Every move I've ever done has had the moving company provide this. The ugly: As they were unpacking, Teresa offered to get rid of my parent's boxes for them. There was no mention of an additional charge at that time. Teresa could not fit all the boxes in her truck, and stated she would send a crew by the following day to pick up the remaining boxes. As she was leaving and my parents were writing out the check, she just casually mentions that she had added 1 1/2 hrs to the bill for the box removal. I texted her around 4 pm on the following day to see when the crew would be by. She said she had forgotten to tell them, and that everyone was already back, and she was out of town. She said the earliest they could do the pick up was 3 days later. The boxes were piled in my parent's garage, so this was 3 days where they were unable to use the garage. It was very convenient for her to jet back out to get payment, but when it came to something we needed, she couldn't be bothered to send someone by. They also chose to dispose of the boxes (or so they claim, given what they charge for materials, I wouldn't put it past them to use them for another client) at a landfill close to them rather than the one literally a mile from my parent's, presumably so they could charge more for travel time. read more