Hugo is amazing & got me all the furniture I wanted quickly & on time. I will continue to get all…read moremy furniture through him. You can't beat his prices! I'm so glad I found him or we would have paid thousands more at another furniture place. Don't hesitate to get your furniture from him!

I highly recommend sleep peeps! Hands down the best mattress me and the wife have ever owned ! Hugo…read morewas Very knowledgeable when it came down to breaking down each mattress & helping us find which one best fits our needs. Hugo and his crew even came out personally to set our bed up !

I visited several mattress stores and none of them were able to deliver my mattresses for a…read morereasonable fee. Jon delivered two mattresses for me and gave me a great deal. I got exactly what I was looking for and was grateful for the good prices! His address is not the one stated on maps, he was very helpful over the phone and made it very easy and pleasant to buy from him.

Very rude. Went there with my wife to get a futon. The guy ignored us and there was no ac. The…read moreplace was not very clean and was in disrepair. I am glad I did not buy anything from this dirty rude place. The furniture smells musty and possibly moldy.

This is the furniture shopping experience every furniture store should offer. Service driven not…read morecommission driven sales will win me over every time. Solid quality offerings at fair prices.

I recently decided to shop for a new recliner for myself. My old one was way past its prime. My…read morehusband and I looked all around Austin, Pflugerville, and Round Rock, but I couldn't quite find anything I liked within my price range that felt comfortable to me. So we decided to head south to San Marcos and checkout some stores there. I remembered that North Carolina Furniture Direct was on the way, so we stopped there first. We were greeted by Zachary, who was friendly and helpful while not pressuring us or following us around the store. He let us look around and was available for questions, but did not hover at all. This was greatly appreciated because at some of the other stores we visited, we were followed around by truly annoying sales people that made us just leave the store before looking thoroughly. All of their furniture was well made and reasonably priced. I was finally able to narrow it down to two chairs, on opposite sides of the store. Zachary offered to have one of the chairs moved over next to the other so I could sit on them side-by-side. Doing so made my decision so much easier than going back and forth. I decided to purchase the less expensive of the two and fully expected Zachary's amazing customer service and attention to go by the wayside or pass us off to another sales person, but he stayed with us to the end, walking us through the paperwork, delivery, and haul off of my old chair all while being a true pleasure to work with. Zachary told us a little about the store's history, that they are still locally owned and that their furniture is all made in the USA. The local ownership and pride in their products was evident and I will definitely return to this store for furniture and recommend them to family and friends.

John was very informative and very helpful when we asked questions about the mattress. We never…read morefelt pressure and he made the sale quick and easy something that you can't find anymore. A very pleasant young man. We will be recommending the purple mattress

We had a wonderful experience with Clayton at the store. We came in knowing nothing about the…read morecompany and were looking for a bed for a rental property. We ended up getting a mattress for ourselves and a bed for our dog. The customer service, the product education and the experience sold us. Thanks, Clayton!

Needed a new mattress our old one needed to go. Went to…read moretheir location found a mattress was supposed to help with hotness and firm for back issues. So we were excited for our new mattress. Well it's was one issue after another and now we are stuck with a mattress we hate! It started with the mattress being on back order then after waiting months. I actually called the manufacturer and come to find out someone with this company canceled the order. So had to order again, more and more waiting. So we were offered a temporary mattress which now we are stuck with

We purchased our bed and adjustable base last year. We have nothing bad to say. Everything has been…read moregreat. Everyone has gone above and beyond to provide the best experience possible. We're grateful for the superior customer service and appreciate all they've done for us!

Service is FANTASTIC!!!! I called and spoke to Bill asking…read moreabout a low profile box spring. Not a huge purchase and certainly not an expensive purchase. But! Bill treated me like I was buying 20 king sets made of Gold! He had to call me back to verify inventory. He did pretty quick. He could not be more professional and courteous if he tried! Oh my lord! I called him back hours later to go ahead and place my order. Again, Bill was super helpful and patient with me. All this for an $89 dollar box spring thing. Delivery showed up just like Bill promised AND the delivery guys were super nice as well. I appreciate this level of service for all price ranges and I will ONLY buy my mattresses from MattressFIRM. And, Bill talks with a Deep South Texas draw which is pretty cool too. :)

Very pleased to have worked with Sebastian in sales. he is polite and hard working Other salesmen…read moreat store also very helpful. Francis A

We are super excited & happy about our purchases. Mika was amazing- very knowledgeable and gave us…read morespace to shop and make decisions. It's very easy to max out your budget so take some time to look around, calculate your findings, and determine what you want to spend. We shopped for an hour then grabbed lunch and came back again. At that time we wrote down our favorites and the determined what we did or didn't want to bring down the price to what max we wanted to spend. In the end we got everything we want & need with out buying full package sets, etc. Our new 65" Tv is kick a** with crystal clean screen and sound. Amazing! And we love the furniture we bought. Affordable monthly payments! Winning!

Visited this store looking for a sectional and was disappointed by the pricing and quality. The…read moresofas and sectionals were notably cheaper but seemed to lack the quality compared to options at Rooms to Go. Interestingly, I found the exact same sectional that Rooms to Go was selling for $495 here priced at $1,200. This significant markup for what seemed to be lower quality is a concern. I won't be making a purchase here and will not be returning.