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    Ashley Store

    3.3 (21 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 months ago

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    The image shows a bedroom furniture display in a store, including a dark wood bed with patterned bedding, two matching nightstands with lamps, and decorative wall art featuring large leaf designs. A mirror, vases, and a balloon are also visible on one of the nightstands, with a green wall background and ceiling lighting.
    Mollie W.

    This place was exactly what I expected. Six sales people standing around at the front of the store chatting while I perused the entire perimeter looking for something in particular. I am not sure they even noticed I arrived or exited. The sales floor is really nice and has some really cool furniture that I couldn't afford, but it was the lack of attention for me that sent me on my way. Even if I had found what I was looking for I probably would have not bought it due to that experience alone.

    A screenshot of a text message conversation showing a series of messages discussing issues and waiting for a response. The messages mention not hearing from Katie or the regional manager and inquire about when a call can be expected. The timestamp indicates the messages were sent on a Friday at 2:17 PM.

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    7 months ago

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    Jessica O.

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    7 months ago

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    Jessica O.

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    10 months ago

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    9 months ago

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    Jessica O.

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    2 years ago

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    Jessica O.

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    8 months ago

    Charles at Shawn rd was awesome! He was super helpful and knew his stuff. We finally got that sofa we've been wanting.

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    Jessica O.

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    10 months ago

    Chase was amazing! He took his time to explain everything and find what is best for our family.

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    Jessica O.

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    1 year ago

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    Jessica O.

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    1 year ago

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    Jessica O.

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    1 year ago

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    Jessica O.

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    3 years ago

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    Jessica O.

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    1 year ago

    Justin was fantastic! Very helpful. Helped us with exactly what we asked for and offered other benefits as well. Great experience.

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    Jessica O.

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    2 years ago

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    Jessica O.

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    2 years ago

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    3 years ago

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    Jessica O.

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    4 years ago

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    Jessica O.

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    4 years ago

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    Jessica O.

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    4 years ago

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    Jessica O.

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    3 years ago

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    4 years ago

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    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    I wanted to take a moment to commend Justin for the exceptional service he provided.

    Mentioned in 2 reviews

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    Pennsylvania Dutch Farmers Market - WINGS (old bay - breaded - bbq - rotisserie) (instagram: @issa.cheatday)

    Pennsylvania Dutch Farmers Market

    (161 reviews)

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    My daughter and I had lunch at Zook's and it was amazing…read more Ruthie was our server, she was wonderful and attentive. We came for breakfast, but couldn't resist the Corned Beef Reuben's, so we both ordered a sandwich and a side of breakfast food. I had a blueberry pancake & my daughter had a side of French toast. The food was sooooo fresh and delicious. We ate every bite. The service was amazing, fast & friendly.

    Came here to pick up some snacks and whatever caught my eye, food wise. The PA Dutch Farmers Market…read morehas been in this location in Cockeysville for a minute. I was eager to peruse to see what tasty treat I could grab. Parking was plentiful, but busy. I suggest you go as early as possible to secure a hassle free experience parking and market wise. Upon entering, the convergence of scents hit at once: desserts, bbq, popcorn. I wasn't mad at all. Our first stop was the bbq kiosk where we purchased a rack of ribs and wings. They have a variety of mini markets and food vendors in the building: bbq, seafood, spices, bakery, pickles items, clothing, furniture, butcher, handmade crafts, fresh made pretzels, etc. They also had an area to sit and enjoy your food purchases. We also picked up a half of a coconut cake, a slice of strawberry cheesecake, some apple butter and blackberry jam, and as we exited we got the glazed almonds and cashews. This place seems big, but it is manageable to walk around and check out all of the vendors. Upon tasting, our ribs were good: perfectly seasoned and fresh; the wings were rotisserie roasted and were good as well; the cake was just ok for us fresh with coconut flakes held on by white buttercream; the strawberry cheesecake was just ok; the glazed nuts were good as well. All in all, a nice market to visit for fresh, homemade food and unique crafts/gifts.

    Suburban Ace Hardware

    Suburban Ace Hardware

    (23 reviews)

    $$

    I am literally driving away from the store. My friend and I went in the store as we are both…read morelooking to upgrade our existing fireplaces. NO ONE spoke to us!! NO ONE asked us if we needed help!' After 8 minutes of watching other customers being helped we left.

    When you've patronized a shop for 30 years, you come to expect certain things. You get to know the…read morestaff fairly well and it's like a comfortable pair of jeans. But turmoil has come over the past year and it's not good. Corporate Franchise Ace called Abbott's bought the shop and made it part of a east coast chain, and it's affected the experience negatively. Staff turnover has been very high, customer service is lackluster. One guy today couldn't bother to say "excuse me" while I was looking over some items and he just had to get to one of the items in front of me. Manners is seriously lacking with some of their staff. There's no clear leadership in the store - other than corporate from New York state dictating sales. Whomever is running the place needs to hire better people - more training so their more knowledgable about their products, and maybe people that are a bit more people oriented. One cashier lady is so morose I've come to hate going to her. A couple of the old crew is still around but with the turnover rate, and the lack of corporate care for service, I don't think they'll be around much longer. I've always placed Suburban Ace (now Costello Ace) as my First Choice for hardware needs, but with lackluster staff, poor product knowledge and a lack of customer service, that preference is fading fast. Home Depot is a little bit further from my workshop but the people there are, overall, better now than those at Costello Ace. Damn shame and I hope they get their act together.

    Gish's Amish Legacies - Photo showing both pocket holes on this side have their screws hanging out and tearout from the holes, again improper installation.

    Gish's Amish Legacies

    (14 reviews)

    $$$

    I really wanted to love this set. Let me start by saying I am a woodworker, I have a small shop in…read moremy basement, so I appreciate craftsmanship and we currently have other amish furniture pieces in our house - its becoming harder and harder to find quality solid wood furniture these days. I have no problem spending the premium that solid wood furniture warrants. Myself being a woodworker, I probably pick up on things that the average person would not (or may not even care about). We paid, what I would consider, to be a high end price for a living room set - 1 coffee table, 3 end tables, and a 72" TV stand. When we got the pieces, I noticed there were pocket holes all over the place, with some screws exposed and a lot of chipout. I was extremely disappointed, I use pocket screws in some of my very low end projects, such as shop furniture or plywood cabinets. I have made some smaller nice pieces around the house and I would never consider using such low end joinery in nicer wood projects, let alone a $6k living room set (price before shipping, taxes, and guardsman protection)! In my opinion, a "craftsman" making very expensive living room furniture should be using higher quality joinery that is both stronger, and more professional. If you dont know what pocket screws are, google them and watch all the "amateur youtube woodworkers" who use them for lower level projects. This shouldnt be the joinery used on a $6k set (price not including tax and shipping or guardsman protection). Pocket holes have their place and are a much faster form of joinery, but are usually reserved for cabinets or other interior areas or can be filled/covered. I immediately sent a polite email to the store manager after receiving the set with photos. She never responded. A few weeks after the email I did receive a call from someone who left a message and was in operations but I was on vacation. I called that person back and left a message and have not received a return call. I emailed the store manager again, and still no response. As of the date of this review, it has been 7 weeks with no reply. So I feel I have been more than patient and have given them ample time to contact me back or reply to my emails. I started to google the set that I bought to see if others complained about the same thing. Thats when I started to notice other online amish furniture places selling the same set, at significantly lower cost than I paid. I finally found the original maker of my set, but it seems that there are a few amish "craftsman" shops which have a line of furniture they build, and then retail fronts and online stores sell their furniture. I was told by the salesperson that I was buying at the biggest discount the craftsman offered all throughout the year, which I believed at the time, but considering I found other online places and stores selling the same custom ordered pieces for significantly lower, I think I got sold a fib by a good salesperson. Overall, I paid mercedes benz pricing for a toyota corolla. I will likely continue to buy amish or solid wood furniture, but I now know that not all amish "craftsman" are equal and use lower end woodworker joinery in areas where my past amish furniture did not, so I will be sure to look for pocket screws and get clarification on the expectations for my pieces before placing any future orders. The photos attached show the exposed screws and wood tearout all my pieces suffered from. This is what I would expect from Wayfair/IKEA at 25% the price I paid. Before you buy anything from Gish's, google the set and compare pricing with the other dozen sellers who seem to sell the same exact set, with the same exact stain options, with the same exact wood options from the same exact "craftsmen". Some buyers may be perfectly fine with pocket screw construction, exposed screws, and wood tearout - I was not.

    Really top of the line furniture...superb quality, however, comes with a pricetag. Nonetheless,…read moreover the years we have purchased two corner cabinets and couldn't be happier. Our pieces were made in an Ohio Amish community. We chose the wood, style, feet, and stain...and of course, we are quite happy with the cabinets.The store has knowable and helpful employees and a huge showroom. It is near Andy Nelson's and the Amish market in the event you shop during lunch time.

    Mattress Firm Cockeysville

    Mattress Firm Cockeysville

    (10 reviews)

    I recently purchased a mattress frame and headboard from mattress firm only to be sent a headboard…read morewith plastic parts that break instantly. Mattress Firm is useless for getting replacement parts and had to go to Home Depot for metal replacement parts. Next time I'm going to a real furniture store.

    I recently moved and knew I wanted a new queen mattress and box spring for the new place. When I…read morewent into the store, I was immediately greeted by top salesmen Mike. He was so helpful in finding me the best deals possible and ultimately got the mattress, box spring and delivery all done within my budget. When it came time for the mattress to be delivered, the day before I received an automated call with my delivery time between 10:15 and 12:15. Imagine my surprise when at 8:30 I get a call saying they'll be there in ten. In trying to call them back, I did have some difficulty getting through to a representative as the store was not yet open. Finally after rushing home, I found the delivery men had waited. They were extremely helpful and carried the mattress up all the way to the third floor! Unfortunately the box spring did not fit up the narrow staircase so I declined delivery. I called up Mike and he was able to offer me a split box spring which I could pick up that same day. He even offered to drive it to me on his truck. I ended up going back to the store and we tied it to the roof of my car. No extra charge for the change up! I will recommend this mattress firm to anyone and everyone I know buying a mattress. Thank you so much Mike!! It's no surprise he's the top salesman with such excellent service!

    Ashley Store - furniture - Updated May 2026

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