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Hunt Valley, MD

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Ashley Store

3.4 (22 reviews)
Open • 10:00 am - 9:00 pm
Updated 2 weeks ago

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Mollie W.

This place was exactly what I expected. Six sales people standing around at the front of the store chatting while I perused the entire perimeter looking for something in particular. I am not sure they even noticed I arrived or exited. The sales floor is really nice and has some really cool furniture that I couldn't afford, but it was the lack of attention for me that sent me on my way. Even if I had found what I was looking for I probably would have not bought it due to that experience alone.

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1 year ago

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Jessica O.

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1 year ago

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Jessica O.

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1 year ago

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3 years ago

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Jessica O.

Helpful 3
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1 year ago

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Jessica O.

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1 year ago

Charles at Shawn rd was awesome! He was super helpful and knew his stuff. We finally got that sofa we've been wanting.

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Jessica O.

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1 year ago

Chase was amazing! He took his time to explain everything and find what is best for our family.

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Jessica O.

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2 years ago

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Jessica O.

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3 years ago

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Jessica O.

Helpful 1
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2 years ago

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Jessica O.

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2 years ago

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Jessica O.

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2 years ago

Justin was fantastic! Very helpful. Helped us with exactly what we asked for and offered other benefits as well. Great experience.

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Jessica O.

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2 years ago

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Jessica O.

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2 years ago

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Jessica O.

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2 years ago

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4 years ago

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Jessica O.

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4 years ago

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Jessica O.

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5 years ago

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Jessica O.

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5 years ago

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Jessica O.

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4 years ago

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4 years ago

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4 years ago

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Ask the Community - Ashley Store

Review Highlights - Ashley Store

“I wanted to take a moment to commend Justin for the exceptional service he provided.”

Mentioned in 2 reviews

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Mattress Firm Cockeysville

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I recently moved and knew I wanted a new queen mattress and box spring for the new place. When I…read morewent into the store, I was immediately greeted by top salesmen Mike. He was so helpful in finding me the best deals possible and ultimately got the mattress, box spring and delivery all done within my budget. When it came time for the mattress to be delivered, the day before I received an automated call with my delivery time between 10:15 and 12:15. Imagine my surprise when at 8:30 I get a call saying they'll be there in ten. In trying to call them back, I did have some difficulty getting through to a representative as the store was not yet open. Finally after rushing home, I found the delivery men had waited. They were extremely helpful and carried the mattress up all the way to the third floor! Unfortunately the box spring did not fit up the narrow staircase so I declined delivery. I called up Mike and he was able to offer me a split box spring which I could pick up that same day. He even offered to drive it to me on his truck. I ended up going back to the store and we tied it to the roof of my car. No extra charge for the change up! I will recommend this mattress firm to anyone and everyone I know buying a mattress. Thank you so much Mike!! It's no surprise he's the top salesman with such excellent service!

I recently purchased a mattress frame and headboard from mattress firm only to be sent a headboard…read morewith plastic parts that break instantly. Mattress Firm is useless for getting replacement parts and had to go to Home Depot for metal replacement parts. Next time I'm going to a real furniture store.

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Mattress Firm Cockeysville
Mattress Firm Cockeysville
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Bob’s Discount Furniture and Mattress Store

Bob’s Discount Furniture and Mattress Store

2.0(95 reviews)
0.2 mi
•$$$
Offers payment plans
Established in 1991

Love Bob's Discount Furniture, first time in this location but it didn't disappoint. Got a chance…read moreto walk around before seeking out a salesperson. It probably helped that I came in the back of the store and there weren't any salespeople congregated back there. I could see a whole swath of salespeople crowding for when people walked through the front entrance. Anyway, found a wonderful salesperson, Danielle King, who was super helpful and very nice and extremely efficient. Seek her out when coming to this store and she'll take care of your needs. Bob's may be discount furniture, but it is good quality furniture at a discount price. This is the 4th time I've placed a delivery order at Bob's and every time they have come through like pros. I think this is why I continue to come back to this store. I see other reviews mention terrible customer service with the warranty after the fact, but I have not had to deal with problems with the furniture to date. The oldest pieces of furniture I have from Bob's are 7 years old and there has been no issue with them. I have three more pieces from 2 years ago and they have had no issues. Today I purchased a matching dresser and chest of drawers and I don't anticipate having any issue with them. Unlike the bulk of the reviews, I love Bobs and will continue shopping there and highly recommend checking them out.

Don't waste your money here. In less than three years of owning an expensive, power reclining set,…read morethe fabric has started to fall apart. They won't do anything about it. We will never purchase anything from Bob's ever again.

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Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store
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BoConcept - Marseilles sofa and Chiva coffee table

BoConcept

3.9(56 reviews)
46.5 mi•Georgetown
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Updated review, weeks later. Was back in DC and used occasion to revisit this G-town store after…read moresincere comments from store manager through Yelp. A polar experience, a different day, a different planet. Let's accept that that one day was just a remarkable exception. Today, super helpful, friendly staff who shared specific and potent ideas about color matching, contrasting and blending fabric v. leather etc. We left smarter, with guidance and great direction re a sofa we really like, in a great fabric on view, and chair we might equally. If you like this type of furniture styling, then Georgetown and Tysons shops are winner. ----- Stars for the service- lack. Lovely scandi-modern furniture if it is to your taste. High end prices but not atmospheric. Service, super, on our day, if your goal is to browse without sales interruptions. That is, ignored is bliss, if sought. But we needed some. And when we sought attention-- a tear sheet, a question, an anything-- no ability to get an acknowledgement from any of the salespeople. Not a one. Perturbing, to say the least, to a thickskinned shopper. Quite liked an Osaka reddish sofa, tufted with angled arms, there but that's a Bo sale likely lost, as there were as friendly sofas we liked at Room and Board, with available nice folks. Super.

My friend invited me for dinner; he wanted to show me the furniture he bought at BoConcept in…read moreGeorgetown, Washington D.C. It looked very modern and was told by my friend it was from Denmark. He said it was very expensive. I looked very closely at the materials and mentioned that it was not real wood, either MDF or Particle Board with veneer as well as made in China. My friend said that is impossible as he was assured it was real solid wood made in Denmark. I said to him, I will cut part of his furniture and if it is not MDF or Particle Board I would buy and replace it. Lo and behold it was Particle Board. I have yet to find out what my friend did after I left his dinner invitation.

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BoConcept - Carlton Sofa and Imola chair

Carlton Sofa and Imola chair

BoConcept - Amsterdam sofa with Madrid coffee table

Amsterdam sofa with Madrid coffee table

BoConcept - Hampton Sofa with Lucca recliner

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Hampton Sofa with Lucca recliner

Ashley Store - furniture - Updated November 2026

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