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Ashley Store

3.7 (7 reviews)
Closed • 12:00 pm - 4:00 PM

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Badcock & More home furniture - Badcock & more Home Furniture

Badcock & More home furniture

(2 reviews)

Does not stand by its products. Bought a new uprite freezer and had them reverse the door before…read moredelivery. They screwed it up so badly it wouldn't seal properly. Frost free freezer interior froze up badly. They blamed it on the manufacturer. Said the doors are not meant to be reversed, even though the instruction booklet shows how. Since they couldn't fix the problem I asked for my money back after 4 days. They refunded the money except for the $100 delivery fee. They picked up the new freezer and now I'm out the $100. Called their corporate office and was told that their policy is no refund on deliveries even though they screwed it up. Buyer beware. Badcock is not a good company.

If you want to be treated like a criminal and a derelict, then this is the place to go. My wife and…read moreI have spent thousands of dollars at this store over several years and have always chosen the 6/12 month same as cash option. Why not, your getting the same price with no interest. We have never missed a payment and have always paid the balance ahead of time. Recently, due to an admitted fault of "Bill Pay", the payment made for the current month was not received when it was due. The store notified us and told us they had never received payment. At this point we received a letter from our local credit union and "bill pay" stating that we indeed made the payment and that they sent the check to BADCOCK for the amount due and that it was their fault. When this information was given to the staff at BADCOCK, their only comment was "we don't care about, all we want is our money".. With that being said, I am paying of the balance of what is owed and will never shop there again. I sent this same information to their corporate office and still waiting a reply. Customer service at stores in today's time has really gotten bad and there is no reason for this type of attitude toward someone that is willing to spend their hard-earned money at their establishment. So, if your a member of the staff at BADCOCK FURNITURE located in Crestview, FL., I hope you change your attitude or lose your job, you do not have the demeanor for customer service and earning the respect of new or returning customers.

Ashley Store - furniture - Updated May 2026

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