April 7, 2021
Daniel Fedako, Owner
Ashland Roofing
1647 Witt Road, #105,
Frisco, TX 75034
Dear Daniel,
Although you did not request this letter, we hope you will share our sentiments with any and all your customers, --because you are simply EXCEPTIONAL!
When we met Daniel, we were in a three-way fight with not only with our insurance company, but also the small city where we reside. Figuratively, it felt like our roof was caving in and our property was imploding with problems. Our faith in contractors was non-existent because we had been so grossly deceived so many times in the past. Matter of fact, the day we met Daniel, it seemed like an endless revolving door of interviews with roofers trying to sell us on why they were the solution to our problems. They just wanted to throw some shingles up and call it a day.
I knew when Daniel walked in the door that he was "our guy." Daniel handled us with kid gloves. He was not pushy and took the time to listen to our concerns, needs, and wants on multiple occasions. He did not rush us or try to oversell us, much less sell us inferior product. To us, Daniel is our very own Superhero, cape, and all. He knew instantly that we needed someone special to solve our problems and suggested we enlist the services of a public adjuster. Our life changed in that moment. He knew there was a going to be a delay, but Daniel consistently checked-in and there was never any pressure. He always made sure to ask how we were doing. Daniel's selflessness turned around the relentless chaos that we had endured. Because we did not know who to trust and a lot of money was at stake, the stress was taking its toll. Finally, almost two years later, Daniel was able to install a gorgeous roof on our home. His crew was equally respectful and kind while on our property.
We joke that we are his longest-term customer, but he is our forever Superhero, and we call Daniel family. Daniel is such an exceptional person - a true rare breed. He is the kind of person who earns your business just by being so kind, considerate, and respectful. Oh, I cannot leave out genuine. His parents should be immensely proud of him!
So, if you are seeking a new roof, Daniel is "our guy," but we will share. Keep in mind you are not just buying a roof, you are relying on someone who is honest and competent to install that roof and backs his work not only in writing, but in reality. That being the case, we are happy to share our Superhero with you. We know you will be in good hands. We all need more Superheroes.
Daniel, I doubt you will "need" this endorsement, as good people know good people when they meet. However, should you feel inclined, you are welcome to share our names and numbers should someone ask for a reference. We would be honored to serve as your personal megaphone.
Daniel, don't forget to stop by from time to time when you are in the area. We already miss seeing you!
Thank you for all you have done for us. You are one of our favorite people - and that is an extremely short list!
All Our Respect & Love,
D & P Silver read more