STAY FAR AWAY PLEASE! This place is a dump! Don't be fooled (like us) by the nice landscaping work that is done at the entrance and leasing office. They do it just to bring you in and make you feel that this is a decent place, IT IS NOT!. When we moved in almost ( a year ago, we were promised that a number of things would be fixed including the resurfacing of our moldy tub, dusty & broken A/C vents would be cleaned or replaced, cabinets in kitchen and bathroom would be replaced or painted, the staircases leading to & from the apartment has loose, sharp, pointy metal sticking out (careful not to get cut going up & down the stairs) the 2 screens missing in our terrace would be installed to prevent wasps, stinkbugs, centipedes and other insects from coming into the apt... Those are just a few of our issues and to date, NOTHING HAS BEEN DONE. They complete the work orders without doing the work. PLEASE NOTE;
***Make sure all of your correspondences are written because they will pretend you never had any conversation about your concerns
1. If you have a problem, from plumbing to pests or MOLD, they will never fix it. (we have 1 toilet in our apartment which was broken and after waiting a day (24+hrs) and not hearing from management or maintenance after we brought it to their attention (called &emailed), we had to pay out of pocket and fix it on our own)
2. They only CARE ABOUT TAKING YOUR MONEY AND OVERCHARGING YOU (Keep all of your receipts handy.)
3. Every other landlord will charge you a late fee based on the amount of your rent however here they charge you $150. Even if you are a day late.
4.They are very UNPROFESSIONAL and DISHONEST. They always use the excuse that they took over the management in December but tenants have reminded them of the issues with their apartment and 6 months later nothing has been done. Honestly, all they did was change he name of the company and kept the same staff; adding one or two new employees.
5. Laundry room on site is filthy & dryers do not work (no refund is given) - we now have to wash at a local laundromat.
6. Today 5/8/19, they turned the water off in the entire complex for 8 hrs and did not notify anyone. I spoke with my neighbors and they told me, this is something they do all the time.
* So far, I have spoken with at least 10 residents and they ALL agree that the management staff does not address any of their maintenance issues however they will find time to call you about your rent. There are tenants who have asked for simple things to be fixed and nothing is ever done. TAKE A CAREFUL LOOK AT THE AMOUNT OF RIPPED/ SCREENS YOU SEE ONSITE WHEN YOU DRIVE AROUND THE COMPLEX. Also, the DUMPSTER is always overflowing because the do not empty it on time. Residents have to place garbage around it causing wild animals to roam the grounds.
Sorry for the long review but i simply do not want anyone else to make the mistake of moving into this DUMP like we did... spend a few more dollars, live peacefully and save yourself the headache & stress of dealing with unprofessional, dishonest & lazy people. read more