Thanks to the staff at this Tesco Express (directly across the street from Great Portland Street…read moretube) I now know that you can buy a gigantic Strawberry Trifle for less than 2 pounds. Technically, the packaging says "serves 4" but really I ate the whole thing as part of my well-balanced dinner in less than 5 minutes. Don't you judge me.

An issue with small grocery stores in the UK is that as an American, I am absolutely not used to…read morethem and prefer a much larger selection of items. Thanks to this Tesco Express, I can actually have a larger grocery store. And this is only an Express Tesco, I'd like to go to a regular one. They have an enormous selection, bigger than anyone else in the the area and it is extremely close to the Great Portland Street tube.

This grocery store was highly convenient since my hotel was right across the street…read more Being able to buy cereal for breakfast or a quick heat lamp lunch or dinner helped me save some money. One of the reasons I deducted one star is because one of the female cashiers came off as being rude. She said, "If you want a bag, you should've said so" with so much spite. What in the world was going on in her life that she had to take it out on a customer? Meanwhile, on the other spectrum, her coworkers went out of their way trying to help me find shelf stable milk since my hotel didn't have a fridge. So pros: convenient, helps save some money, some of the employees go out of their way to be helpful. Cons: At least one female cashier needs to be spoken to by management about how she talks to customers.

This is an extremely convenient little store inside the London Paddington Station. I am a huge fan…read moreof the grab and go meal deals (only £3.85, less than the competitor next door or any fast food). I visited at 8am and the shelves were fully stocked. Having every option of meal deal sandwich available may have been a first for me, and they just released the limited edition holiday specialties yum yum yum! The US really needs to get onboard with this prepacked sandwich/wrap/sub/salad/pasta (that are relatively healthy) plus a snack and beverage for $5. It was very busy inside with what I imagine was mostly the regular weekday comminutors. There are many self-checkouts so the line went fast. Advice for visitors: like the vast majority of stores in the UK, make sure you bring your own bag or you will be charged for one.

Very bad ,they deliver bread to me expired in the next day, the meat is not fresh and low quality…read moretoo.

Came here to pick up some groceries sine the Tesco down the street was so bare. Waitrose is a much…read morebetter option and we loaded up. I picked up a pair of sunglasses from their limited selection since I left mine at home accidentally and it was a hot and very bright day. Yay for the self service kiosks and the friendly employees who helped me find what I was looking for. since

Located next door to the hotel I was staying at in Kensington. It had all the amenities I would…read moreneed for my week long stay in London. Plus, they had snacks and full meals available at the cafe upstairs. This was so convenient staying here and having this Tesco. It's essentially like having the American equivalent of a Safeway grocery store in the neighborhood. Plenty of self check out stands to zip in ad zip out with your essentials. Plenty of products to select from. Decent pricing, considering you're in London.

We are staying near here on a holiday. We were so happy to find this store with many selections…read moreand prepared foods, cuts down on our travel expenses. They have a large section for gluten free foods. I am impressed

We all look for the most cost-effective way to shop but can we afford to compromise on quality?…read moreWith Waitrose products price matching many cheaper stores but still providing better quality as well as an added value of superb customer service what can a shopper want more? Customer Service: There isn't much to say about the customer service at this particular Waitrose store other than it being top of the game. With a smile, a hello and a question about how your day is going with a short conversation depending on your answer, you couldn't ask for a more friendlier bunch of staff than these guys. Being a regular shopper here allows me to see consistency all the time and I never fail to engage in an active conversation with the cashier. Product's: We all know that Waitrose is technically classified as a premium label store, but if you were to look closely, you can catch many of your everyday products (name branded) for the same price. Many Waitrose shoppers don't mind paying a little extra for the quality but Waitrose is becoming a store that is welcoming all types of shoppers regardless of how much they can spend elsewhere. My recent discovery has allowed me to spend the same amount as I would (probably just a tad more) than I would at the Morrisons next door but quality in comparison to both store puts both stores in seperate league tables. **5 stars for the consistent customer service whether that being first thing at 8am or later in the day after 2pm. The price-matching feature is a bonus as it allows me to save a few pennies as well as being able to grab a free coffee and a free newspaper/magazine (courtesty of Waitrose free members card) sets the bar very high for all the other food outlets to compete with. Many look for a bargain at cheaper stores but I'll ask you this again, can we really afford to compromise on good quality food?**

Waitrose quality is great but what has happened to the jars of Waitrose brand cucumbers pickled in…read moredill? Why are they not stocked any more ? The Mrs Elsworthy ones are far too sugary and soft and I don't buy them any more. I have been looking for weeks for Waitrose brand pickled cucumbers and found another customer on the same quest Please bring them back!

During my stay in London this was my go to spot for anything that I might have needed. I honestly…read morestopped here every single night to pick up a snack. It was really close to where I was staying which made it very convenient. The store is set up for convenience. Having items that are a quick grab at the front of the store was great. If I missed a meal or needed to grab a snack, I walked into here after getting off the tube and before I was going to my room. I enjoyed the selection they had and found amusement in the American section. I also like the self check outs, making it easier to get out of here once I made my selections.

I made an online purchase, to be delivered on Sunday. It was never delivered, I called customer…read moreservice, they apologized, they refunded the shipping costs and told me that between 3 and 5 days they would refund the amount to my current account. In my Clubacard app it appeared as delivered. On Friday, and because they didn't refund my money, I wrote to the customer service WhatsApp, and they texted me that in the deposit they forgot to make the refund, I complained because 5 days had already passed, and they told me that they would make the refund this same day. The day after, without a refund, I wrote again, and they tell me that I have to wait 3 to 5 more days. What rubbish company is this?. this is a robbery, no other supermarket charges you for a purchase until you receive it, and Tesco does it, bill you for the purchase, or keeps your money unless you claim it.

12/13/2018: Amusingly, the night before, I was checking via the Internet for organic and health…read morefood stores . . . Waitrose appeared several times via YELP. Little did I realize my family lives just a few blocks from Waitrose. Upon walking towards the entrance and entering the grocery store, the ambiance and appearance were bright and cheery. The lime green hues were calming as well. Perusing through the isles was reminiscent to the Rainbow Market located in El Cerrito CA USA. The wine selection had quite a few different varieties including, lol~"The Rest Of The World" humorous labeling. The pastries were not labeled with the entire list of ingredients used making each pastry so, I was unsure what the ingredients used were. The common daily necessities such as organic milk and eggs were ample as well as diapers for my grand-daughter and TP located on the shelving were plentiful, too. Fruit and veggies appeared fresh as well which my daughter bought three bananas for my grand-daughter.

This store is HUGE! Deceptively so given it's location at the end of white cross street, surrounded…read moreby small food stores and boutique shops. I've been in here a few times when I've fancied a cheaper lunch than that offered on the street itself. Every time i've been in there the staff have been lovely, courteous and patient (which is a surprise considering some of the rude lunch crowd they get through). I normally do my 'side shopping' at the Co-Op on old street itself, but since that store is closed at the moment for refurbishment I ventured a bit 'up market' and I have to say, I'm glad I did. The selection of food, fruit and veg on offer is staggering in comparison to the co-op. Everything I've eaten from here has been faultless, which is surprising considering the first sandwich I bought was a cheese and celery (It sounds weird but I couldn't resist). One thing that suprised me was definitely the price, it was my misconception that Waitrose was very expensive when compared to other retailers. OH HOW WRONG I WAS! On the items i bought (sandwiches, fruit and other nic-nacs) Waitrose was consistently the same price or cheaper than it's counterparts. Need I say, I'm definitely shopping here again and I reccommend you do to!

Right across from the London Marriott Kensington Hotel, a great larger supermarket with just about…read moreeverything you may need :-) Staff are very friendly and when we didn't have Nectar frequent shopper card they asked a follow shopper for theirs and we got €7 off our bill!

It was interesting visiting an English grocery store. First of all this particular store was…read moresmaller than the ones in the United States. Also, English grocery stores aren't laid out the same. For example cookies might be in multiple locations rather than one designated "cookie aisle." Also it was interesting because you had to pay for a shopping cart. They did have a limited number of hand baskets. If they ran out of hand baskets, people would use the bags they brought and add there items into the bags. Then remove them when they got to the counter. It was nice because there weren't long lines, and they had a lot more self-serve kiosks than my local American grocery store.