Very bad ,they deliver bread to me expired in the next day, the meat is not fresh and low quality too.

Came here to pick up some groceries sine the Tesco down the street was so bare. Waitrose is a much better option and we loaded up. I picked up a pair of sunglasses from their limited selection since I left mine at home accidentally and it was a hot and very bright day. Yay for the self service kiosks and the friendly employees who helped me find what I was looking for. since read more

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I LOVE EVERYTHING about this grocery store ! Clean and well stocked. Fun and interesting. This grocery store is well organized from the moment you walk in the door. I found as a traveler, it was not a problem to find exactly what your looking for. Check out was easy and simple , counter for self check out and a simple 12 ideas or less as well as a big order counter. I highly recommend !! We needed to find a wedding card and found server all with no worries at all. read more

I am lived I am lived, with Waitrose. I consider myself a loyal customer of Waitrose, not just for good customer services at store also for the quality of products. I do my weekly shopping at Waitrose in stores and once in awhile online. On my last 3 order last 3 order there were items missing and the person whom packed my order give items which was about expired. And the driver was alway late. I never complained about it because, I said to myself, people at the store are so nice and helpful very time. Plus if you can't finish the food, you can gift it. However today that all changed. I delivery schedule between 1pm to 2pm, 2:15 my order didn't I called Costumers Service asking how long will it take until I get my shipping, I was informed I was the next person in line and my shopping would with within 10to15 minutes. (Around 2:30pm) At 15pm I called again asking what is going on, and the customer service person said let me have a look for you. Few seconds late she said oh your is naked as complete. I got very confused and ask how can it be completed if I didn't received the items? She replied let me get in touch with driver and someone some where she will call me back. How long will it take I ask? She was honest I replied I don't know ‍ but I will get in touch as soon as I hear back from them. 45 minutes later I called again, is there any update, do you how it take will I receive my shopping today? She responded well I don't know, if you want I can ask them to cancel your order and you go ahead and buy what you need! Very nice of you thank you, but I want to know what happen, you cannot just cancel the order without any explanation or apology for waiting my time. She replied yeah we will get back to you after the investigation. What about shopping? No attempt to try and reschedule my order? Now I am left with the items I paid for? Date of experience: 03 October 2023 read more

I absolutely love visiting grocery stores, especially when I'm abroad. Waitrose has had a special place in my heart since I first visited one of these posh grocery stores almost 10 years ago. I troll the aisles in search of the most bizarre products I can find like Duchy Originals Sherbet Lemons (who can resist their natural lemon flavour and fizzy sherbet centre?!) Because the British never cease to impress impress me with their dairy products I stood in front of the cold case at Waitrose and quizzed my tour guide on the difference between pouring cream, single cream, double cream, extra double thick cream, clotted cream... This Waitrose location is a serviceable neighborhood shop but far from impressive, especially when compared to some of their larger stores. read more

I used to go to the Sainsbury's all the way on Edgware Road until I discovered the Waitrose on the Marylebone High Street. Yes, expensive, but definitely saved the strain on my arms struggling back to Marylebone Road with an armful of groceries! I really liked their ready-made frozen meals. My personal favorite was the light mac & cheese. Cheese tasted like it was real instead of some kind of Velveeta crap. This Waitrose is always very well-stocked and clean. I made curry a lot when I lived in London, and I was always happy that Waitrose had every Patak's sauce you can think of. Plus a great meat aisle with fresh free-range chicken breasts and tons more. Also, the wine section! Tons of different kinds of wine and liquor from every country imaginable and for every budget. Plus, they have people manning the wine section so that you can easily ask for help if you need a suggestion. The only reason I deduct a star is because of the price. It is much higher than say, Sainsbury's, but the quality is better. read more

Waitrose - Grocery Near Me - London, XGL

I used to eat prawns. Used to. After my experience from this Waitrose, I will never eat prawns again. One day, on my way to work I picked up a prawn salad sandwich and a bag of Walkers crisps. Seven hours later I was struck with the worst food poisoning I have ever had. I vomited for seventeen hours straight until my boyfriend forced me to go to hospital, where they put a drip in my arm. I spent three days in hospital for that bloody prawn salad sandwich and ever since then I've vowed never to eat anything from Waitrose again. This used to be my go-to supermarket when I lived down the street on Weymouth. I'd run into Liam and Noel Gallagher occasionally in there, too. If you have to shop here, I wouldn't recommend the seafood. read more

Oh my how I do love shopping at this store - in fact at most of Waitrose stores. Lots of good food especially luverly cheeses and breads and wines. It's so great to be able to get pure English and French butter, yoghurt, and cakes and biscuits that are not stuffed with sugar. Of course there are the usual tinned and packaged goodies but these I can buy and bring back to use Stateside where it is difficult to find anything that has not been completely chemicalized, homeogonized and gmo'd. Even the coffee has wonderful nose-sniffing aromas although fresh ground coffee at Wholefoods does the same! The range of wines at Waitrose is equally interesting and very drinkable. So be sure to stock up when you go (not Wines, verboten at Customs) - I take spare luggage to fill with chocolate and biscuits and sweets and cheese and....... Wish I could bring some meat and fish back but that really is a no..no! read more

So I'm not especially in the habit of reviewing chains, or supermarkets, actually, for that matter. But I was quite impressed by this Waitrose on Marylebone High St. **Disclaimer** this review is only about the "order to collect counter," no I didn't swan around the aisles buying expensive olives and ciabatta that Waitrose is famous for. I ordered something from John Lewis and opted to collect it from here since it's near to work. I was really impressed with the communication beforehand - I rang to check that it was still there (I was late to collect it) and the lady on the phone was helpful and quick to inform. When I arrived, it was the same lady at the counter but she was on the phone to another customer so I had to wait a few minutes. She was terribly apologetic afterwards for keeping me waiting, which was a) really unnecessary but b) really quite sweet. She found my package and off I went on my merry way. I got a "have a nice evening" from about three staff on the way out. That definitely isn't normal supermarket behaviour. So it deserves a good review. I like this supermarket and yes I might even come back for some olives and ciabatta if I'm in a luxe kind of mood. read more

Lets face it Waitrose has the best food around. Period. And with this waitrose (as I mentioned in previous reviews) the bonus you get aound this particular branch is the added free A listers you get to bump into. I bumped into Orlando Bloom here a few days ago, but others I've seen in the area - Keira Knightly and Jack Black! - maybe I should write my celebrity spottings around more attractions in London! I tend to see a few! But anyway - waitrose rocks - especially the cappuccino muffins - awesome. read more

This Waitrose does not have their own products in stock or even basic ones. I rarely go to to this store where I come out with all of the items I went in for on my list. The cashiers are pathetic. They sit there do not pack your grocery bag, unless you pay for one and then it is a challenge for them to pack. What is the point of them being there if they are not prepared to even pack the grocery bags. The cashiers are so lazy and usually busy talking to each other than focusing on their jobs and customers. read more

Quintessentially British the foochain love their business. So important an element if one is looking for customer service and a long-term relationship with the business market. A unique spread of cuisines and dishes from different cultures and continents, Waitrose offers a professional catering service to all. For the festive season they have a wide choice for those special days, and at affordable cost. I enjoy shopping at the Marylebone High street chain because of the genteel service and efficiency. Brand excellent. read more

I don't shop in Waitrose very much. Mainly because there isn't one in Charlton (which isn't unsurprising really) but also because IT'S BLOODY EXPENSIVE. But, a quick stroll around meant I got everything I needed to buy. Including very yummy apple and pear juice which quashed my hangover as I drank half of it walking around the shop - the checkout man wasn't impressed. But, their fish counter deserves a special mention. Gigantic scallops (with the roe on) and fresh looking (and as it turns out, tasty) fish of just about any variety. Their five stars is going towards that fish counter. It was very impressive indeed (this is mostly in comparison to the one at my local Asda, but still). I'm weird about seafood. That's why we were cooking fish. But, at £5.50 for four fillets of trout, that tasted wonderful, I might just be back. It's not that expensive after all. And it was worth every penny. read more

This store has a really good selection of the usual household produce, they support a lot of British producers and the quality of their food is very good. It is more expensive than other high street supermarkets, but most of the time you get what you pay for. There is a deli, meat counter, fish counter, good selection of spices. They re-designed the store a while ago and I am not sure that it improved it really, the queues can go half way around the store which can be very off-putting, however, they do move fast. read more

It's supermarket shopping, but not as we know it. Waitrose in Marylebone High Street is a hybrid between a regular Waitrose and a market. From the moment you walk in, you know you're somewhere special. The fruit and vegetable section heaves with organic specialties. Keep going and you find an impressive range of specialist food counters featuring cheese, meats, fish, take away hot meals, and there's even an olive bar. The effect is more market than supermarket. You'll find all your usual groceries but you may want to forgo them in favour of some of the many locally (within 30 miles of the store) sourced products. The range of stock is truly impressive and your conscience will be clear as you enjoy your ethically sourced goodies. The shop is generously proportioned and, even on a Saturday afternoon visit, does not feel crowded. I'm not usually one to browse in supermarkets but here I make an exception. Pricey, maybe, but a pleasure. read more

This is easily the best supermarket locally along with Green Valley. It's easy to find as it's on Marylebone High Street. It just a far superior range to all of the local express supermarkets which are local. read more

I loved the quality of the fruit and produce, during my London vacation. The selection was exceptional and walking distance from the flat we stayed at in Marylebone. The prices of the wines was good, and they had a good variety of high quality cheeses, quality meat, and homemade (tasted that way) bread. I enjoyed the crumpets. read more

WARNING!! Be very careful when choosing an "offer" from the shelves (or the fridge). Often the offer price shown on a red label at the shelf is NOT registering at the till. I've had that happening far too many times. I know believe this is apparently a tactic of management to rip off their unsuspected customers and boost their sales and bonuses. I really had enough of that!. On 5th Feb, I asked for lamb chops "red-labeled" at £2.95/k and the sales person - without any shame and a grim in her face - turned the red label around to show they are actually £12.95/k!!!!! Also watch out for "strategically misplaced" items on the shelves! You'd think there is an offer but NO, it's a similar looking item on offer (which is out of stock...) and not the one that is placed in front of the offer label at the shelf.... In overall, if you must enjoy and really want to waste your money on this HUGELY OVERPRICED outfit, at least do not fall victim to their rip-off tactics and do take pictures of "offers" to warn others, if you can. read more

A pretty nice Waitrose. Normal selection, good location. When I was in here they had free samples on a really dank blue cheese, so that gets 'em four stars. The beer range is average, whereas some Waitrose stores have really good beers to offer. Worth visiting. read more

I've shopped here only twice, but thoroughly enjoyed it. It does indeed strike me as more of a high-end market than a supermarket. I was especially impressed with the range of cheeses, and of fruit and veg. The prices are a bit high, but not shocking, and the quality is worth it. I found some fun items just by browsing around. Posh, and fun! read more

Waitrose is a very good retailer and supermarket which supports British farmers. The food is of a high quality and the range is good. The Marylebone High Street branch was redesigned in the last 2 years and now caters very much towards the more upmarket Waitrose shopper and those wanting something different for their lunch. Not as easy to navigate as a 'standard' Waitrose and the queues can be very long at lunchtime. But good food nonetheless. read more

Waitroseis great but Don t do the online delivery : Between 1 or2 hours late never call to warn you and don't' care because it never changed Second things : when you buy fresh products at Waitrose it's only 2 or 3 days for consuming What do you think? I have time to shop everyday at your store??? read more

I just stopped in briefly to pick up some band-aids for my increasingly nagging blister, but was pleasantly surprised to see that even this downtown supermarket stocked the specialty back-of-heel blister pad that I hadn't even expected to find. The queues were well-managed and I was out of there in a jiffy. The staff were friendly so far as I interacted with them. A pleasant experience all around. read more

Its been many years that I buy seafood at the fish counter in Waitrose in Marylebone, and I've always been happy with the quality and the service. Unfortunately, the last couple of times I bought seafood, the members of staff at the desk were very unpleasant. They seem fed up when you ask to pack the fish as ready to bake...the lady serving this morning was going to seal the fish without adding any lemon, parsley or butter. Sealed just like this. The last time I asked the man serving at the desk, to clean a fish and pack ready to bake; I went to buy other things while he was cleaning the fish, and when I come back to pick up the fish, it was not packed ready to bake. He said that I didn't say that, and I may accept there can be a misunderstanding, but he looked so fed up when I asked to re-pack it, that i just took it like it was and left. A very unpleasant experience. The worst part of both these experiences was the staff members didn't apologise or seem happy to serve me, a customer. I think I will think twice before buying seafood at this branch again. read more

Me and my cousins went to the Waitrose in Canary Wharf. We found some donuts and iced buns and croissants and stuff for really cheap and good deals. It was very tasty as well, however about three hours later, we were all sick and vomiting. It was the worst food poisoning any of us have ever had. Waitrose needs to freshly stock their bakery EVERY DAY rather than just leave one or a couple for a couple of days. THIS IS ABSOLUTELY APPALING AND WOULD NEVER RECOMMEND EATING AT THE BAKER AT WAITROSE. (unless drastic measures are taken). I nearly died of food poisoning! read more