Avoid. Better shopping experience in competitors stores locally. Used to give them 5 stars. My experience lately has been: Orders cancelled and not told of so ran out of food and milk. Badd communication/no communication. Porr quality fruit and veg going off or close to use by date on arrival. Missing items and wrong items poor subsitutes having no connection to product ordered. subsitites same price for less quantity. In store hardly any checkout staff, shelves half empty often or missing certain things where used to have lots. Customer service on phone goes to foreign call centre who talk over you, do not listen. Was promised a call within 24 hours by Manager of store, also sent e mail, no response to either. Customer care has gone. Totally refreshing change when shopped elsewhere supermarket with same Initial. Smiling checkout operators, helpful staff, lots of choice, fresher veg and fruit and prices lower than ASDA. Once used to give very good feedback for ASDA, not same store now. May be different elsewhere but Ovangle Road fallen down badly. Will shop elsewhere after 30 years custom here. read more