Loved, loved, loved this place! This was recommended to us by a local and we're glad we followed…read morehis suggestion. Pollo Lucas has been in the community for decades and they seem like a staple related to fresh chicken in the town.
Similarly to other places, there are vendors and men outside who want cash for helping you park. The seating inside offers a lot of spots, but vendors do come inside and ask if you're interested in purchasing other goods. This restaurant does take card payments, but prefer cash/pesos. Most of the workers do not know English, so be prepared and know at least some basic Spanish words beforehand. If not, it'll still be okay!
The women at the counter were very kind and helped us get seated. My group shared one chicken (240 pesos) with rice, beans, and salsas. I grabbed a homemade juice that was yummy too. Note that the chicken comes with cabbage, onion, salsa, limes, and tortillas but the other sides are seperate. The chicken was so hot, fresh, and flavorful. Everything was delicious and we ate it all with no leftovers.
The chicken is charbroiled and you can see it all cooking. It made it hard to wait for the food, as it smelled amazing, but it's worth the wait. We'd 100% come back again.